Firefox Community Forum

Hello, I am from Ukraine and I use a translator, sorry for that. I have poor physical and mental health. I have Windows XP and there is no possibility to buy a newer computer. Yesterday all my browser extensions were disabled. They are very important to me. I accept and understand all the risks. I beg you, please let me use these extensions. Please help...

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a solution for people like me who find their preferred browser to now be frustrating and inefficient? I would love to restore my add-ons. Thank you.

I've just updated Firefox to 136.0 and found the "return closed tab" key became blank and ineffective. I read the update log but didn't find infomation about this change. The function was useful to me and I hope to get it back.

My automatic address has recently been changed in your system from: [edited private information from public] to: [edited private information from public] Please delete the second and revert to the first. Thank you. Roger

I have a new macbook air running Sequoia 15.3.2, firefox is up to date, my battery which should technically last about 12 hours and I only get 5. Ran through everything with Apple and they said it is a Firefox issues. I don't have any extensions, add on etc. Thoughts?

For some weeks I have ad an issue with Firefox using 50%-100% of CPU. Normally it is the Firefox process itself, sometimes it is also "Privileged Cont".

OS is Kubuntu 24.04. Firefox has done this across 2-3 versions.

Things I have tried:

Restarting Firefox No change, I'll even get 100% cpu usage with no tabs open

Refresh Firefox to remove settings and addons No change

Uninstall Snap and try direct Apt package No change

Remove ~/.mozilla to fully remove any residual settings/cache/etc No change

Try with and without hardware acceleration See: https://support.mozilla.org/en-US/questions/1308215 No change!

I would blame my old computer hardware, but Brave runs fine. I am now using Brave, but would dearly like to return to Firefox as I miss containers, and I don't support a chromium dominated web.

Some Firefox option is adblocking some links in Publishers Clearing House emails. The same emails work OK in Safari. There are no adblockers (now or ever installed) on this Mac. It's not the end of the world for me but it should be fixed for possible future use.

As creator of retroonline.net. We recently noticed Firefox have limited value size in IDB which Chrome and Edge do not have. This limitation prevents big games running on Firefox despite Firefox has the best performance on WASM. Will there be a proper way to change this limitation or plan to remove it?

On your homepage there are 24 news articles... is it asking too much to have 12 of them from non-far-left news agencies instead of the 20 far-left and 4 neutral? Or maybe you don't care about the 50+ percent of right leaning customers. Need a Bud-Light lesson?

When I do a search on Firefox nothing is being displayed - just a blank screen i.e. no results.

I've typed the exact address of some websites - not all work e.g. www.nsandi.com. Again, a blank screen.

What setting do I have to adjust on my browser or is this a wider problem with Firefox?

Thanks

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

Hello, recently, my Windows PC always asks for the master password when I open Firefox. The method of removing the master password, then closing Firefox completely and resetting the password the next time I start it doesn't work! Observed in Firefox 136.0.1 in Windows 10 and 11. Also new and surprising is that Windows 11 requires the window pin to be entered before a master password can be set. No security software (except Windows Defender) installed. No new software - except for the regular update of Firefox . The observed behavior is at least very annoying, perhaps frightening( who needs my Windows password?).

Maybe it is a new feature and unwanted "windows security" Wolf Piotrowski I attach a screenshot of "windows security Mozilla" pop up (in a german installation of windows/firefox)

I can only see 2 emojis on my Facebook items. I used to see 5 or 6 This is a recent problem I can see them all if I use another browser Why is this, and can you fix it? I like Firefox.

Latest update 136.0.2 ruined all accesses like gmail, bank-sites, other (password) protected sites, even access to Firefox was not easy. Please fix issues back to previous 135 version.

When I open a new tab I get an error message if I do not have the web address. This is the message I get.

ie general search for stained glass patterns

Error Description: Could not process this "GET" request.

Dear sir or madam,

Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared and I can't restore or rebuild them.

Under settings, the homepage is set to show two rows of shortcuts but none are visible. I changed it to show more rows, closed & restarted FF, but no shortcuts appear. I then changed it to no rows, closed & restarted FF, then set it back to two rows, closed & restarted FF - still no rows. I've tried starting FF in troubleshoot mode, but to no avail. Looking through the Community Forums, I can't find anything that directly relates to my problem. In case this may help, I've had this problem once or twice before but I'm afraid I can't remember how it was resolved or if it was anything I stumbled upon that fixed it.

The environment is FF version 136.0.2 (64-bit) on an Acer Aspire E5 PC running Windows 10 Home, 64-bit, version 22H2, last updated 16 March 2025.

If you can offer any suggestion how I can resolve this and stop me pulling my hair out (in my case, it's an endangered species!), my remaining hair and I will be eternally grateful.

Yours faithfully, Peter Palmer

HI, there are certian websites that I can't use Firefox with. Its like I cant log in properly. Is a reason? Or do I need to fix my settings? I hate chrome. I don't want to use it, but for some of these sites I have to. Is there something I can do?

Thank you, Michele

After the last Linux upgrade to 36.0.2 the password or user name hot links only work once. The first time the link is gray and will activate. The second time I try and use this feature the link is not gray and will not activate.

Every time this happens I have to close Firefox and reopen it. Then I get one more shot at auto loading a password before it stops working.

Hello, I lost all of my bookmarks in Firefox from a big error on my part. I really need these back. I think they are in a file named "places.sqlite" which is 5,120kb in size. How can I get the info from this file to put back in my Firefox bookmarks? Or how can I see what's in this file? Thanks for any help. Woodrow Gray