So-called cross-site cookies

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I… (tuilleadh eolais)

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I still have to go in and revoke the cookie and place that address in the "exceptions - cookies & site data" to block and the same address STILL comes right back. If that feature isn't going to work, there's no point in offering it.

I love Firefox (use it on all devices), but unless an option will actually do what it's supposed to do, don't offer it.

Asked by Turtle Lady 2 uair ó shin

Cannot stream from popular sites such as Netflix or Amazon as they insist my up-to-date browser is no longer supported

When trying to stream video from either Netflix or Amazon I am receiving a message saying that my browser is out of date and is no longer supported. I am running 107.0.1… (tuilleadh eolais)

When trying to stream video from either Netflix or Amazon I am receiving a message saying that my browser is out of date and is no longer supported. I am running 107.0.1, which is the up-to-date Firefox browser.

There is nothing on either sites help DB except for instructions on how to update my already up-to-date browser. FWIW I have been on this version for weeks and this has only emerged in the last 48 hours.

Asked by jeremy.a.christian 4 huaire ó shin

Firefox crashes with Facebook

I see that others have this same problem. Since the last two updates, Firefox has crashed when I open Facebook and try to scroll down my newsfeed. Other sites are okay, a… (tuilleadh eolais)

I see that others have this same problem. Since the last two updates, Firefox has crashed when I open Facebook and try to scroll down my newsfeed. Other sites are okay, and other browsers work with Facebook.

Asked by janstrnad01 4 huaire ó shin

After an update firefox crashes at start even in safe mode

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209 This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes withou… (tuilleadh eolais)

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209

This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes without giving me much info at all.

Asked by Jason B 5 huaire ó shin

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (tuilleadh eolais)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 1 lá ó shin

Last reply by Mark J Bush 6 huaire ó shin

Firefox not loading pages/loading very slowly

Of all sudden my firefox browser completely stopped working. My internet works. My other browsers work. Firefox does not. The pages load infinitely, sometimes they will l… (tuilleadh eolais)

Of all sudden my firefox browser completely stopped working. My internet works. My other browsers work. Firefox does not. The pages load infinitely, sometimes they will load after like 20 minutes. I have tried all the solutions under "Firefox can't load websites but other browsers can" help section and none helped, neither did restarting my computer my network adapter nor my router. Every other browser works normally but for some reason firefox does not. It sometimes loads a page on launch but then it stops loading anything again.

Asked by EdgyShade 7 n-uaire ó shin

Firefox doesn't allow video or audio from calls

I have two separate problems which I think have the same root cause: 1) Whenever I go to make a call in Discord, no audio goes through to the other people in the call and… (tuilleadh eolais)

I have two separate problems which I think have the same root cause:

1) Whenever I go to make a call in Discord, no audio goes through to the other people in the call and I cannot hear them.

2) Whenever I try to make a video call in Messenger, the video is just a black screen but I can see myself. The people on the other end say that they can see both me and them.

This is exclusively a firefox problem because I have been able to call people through the Discord app and use Microsoft Edge to see the other person on the Messenger. I have also checked my permissions and have given both websites permission to use the microphone and webcam settings. How can I fix this? (Please also bear in mind I am not tech savvy in the slightest and if I have to manually change settings in the coding or programming, you will need to explain every single step in very clear detail)

Asked by a.rav12 7 n-uaire ó shin

Getting Pop-Ups when performing message sending or creating labels on Amazon, still proceeds after

In settings for FIrefox, Block Pop-Ups is disabled. Where is this setting mentioned in the Subject so I can turn that off? It is only happening in Firefox, other browser… (tuilleadh eolais)

In settings for FIrefox, Block Pop-Ups is disabled. Where is this setting mentioned in the Subject so I can turn that off? It is only happening in Firefox, other browsers don't display this issue.

Asked by debor19071 7 n-uaire ó shin

I cannot sign into my account at Fifth Third Bank using Firefox. This has been true for months. That is the only site I've had any trouble with, and they blame you. They want me to use Chrome. I don't want to.

What can I say to Fifth Third to persuade them that I am not the problem? They get plenty of complaints from others with my same problem, according to customer service t… (tuilleadh eolais)

What can I say to Fifth Third to persuade them that I am not the problem? They get plenty of complaints from others with my same problem, according to customer service there. Is there a way for me to use my computer, my browser of choice, etc?

Asked by wannabear 1 lá ó shin

Last reply by wannabear 7 n-uaire ó shin

Firefox reset itself back to original state as if I just downloaded it

I have been using Firefox for many years. I always use the most current version, and have it set to check for automatic updates. My computer is current, 10th gen Intel wi… (tuilleadh eolais)

I have been using Firefox for many years. I always use the most current version, and have it set to check for automatic updates. My computer is current, 10th gen Intel with RTX 3060 graphics card, 1 TB SSD drive, etc. I just loaded up my Firefox and I got a blank screen, and EVERYTHING was deleted, including the 367 bookmarks I have over the last two years, and all my settings!!! I regularly use Revo Unistaller Pro, but this NEVER does anything like what I experienced, only clears cache, cookies, etc etc. I have been using that program for years also, with no issues like this. So it is puzzling to me what just happened. I literally lost ALL my progress in Firefox for the last two years! How did this happen?!?!?

Asked by Ernie M 23 uair ó shin

Last reply by Ernie M 7 n-uaire ó shin

How to Change The Shortcut Keys

I am having issue with change the bookmark toolbar shortcut key command+B. It's duplicated with my tool shortcut key. Please provide the steps to disable the shortcut key… (tuilleadh eolais)

I am having issue with change the bookmark toolbar shortcut key command+B. It's duplicated with my tool shortcut key. Please provide the steps to disable the shortcut key feature for command+ B or change the shortcut key.

Asked by feizhang61813 8 n-uaire ó shin

Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (tuilleadh eolais)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 15 uair ó shin

Last reply by mike.glover_1 8 n-uaire ó shin

Strange behavior with opening hyperlinks one one website only

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if … (tuilleadh eolais)

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if there is a way to avoid having to work around. Here are the symptoms:

1. (right)Click on the hyperlink and 'open in new tab' --> does not open 2. Same as 1) but 'open in new window' --> does not open 3. Same as above but 'open in new private window' --> opens fine!

Alternatively 1. (plain click) on the link --> does not open 2. above + use back arrow (<-) to go back to page with the hyperlink and then use the forward arrow (->) to return to the hyperlinked page and it opens!

Additional info: FF 107.0.1 (64-bit) on Macbook pro M1 Ventura FF preferences set to open links in new tab, which sometimes works and sometimes doesn't depending on the site FF advanced setting browser.search.openintab is set to TRUE (but it failed with FALSE also)

So I am stumped!

Cheers, Bert

Asked by Bert 1 lá ó shin

Last reply by Bert 9 n-uaire ó shin

Top navigation bar of LinkeIn suddenly is blank

The top bar of LinkedIn which should display their search bar and several navigation buttons suddenly is showing up blank. I've not added anything new to the browser or d… (tuilleadh eolais)

The top bar of LinkedIn which should display their search bar and several navigation buttons suddenly is showing up blank. I've not added anything new to the browser or done anything else that I'm aware of to cause this. I've seen others report this issue in the past. Is there a fix?

Asked by Brian's Personal PC 12 uair ó shin

Firefox will not open amazon.com

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days… (tuilleadh eolais)

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

Asked by jjjerdee 1 seachtain ó shin

Last reply by jjjerdee 12 uair ó shin

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips … (tuilleadh eolais)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff 1 seachtain ó shin

Last reply by Dawid Dettlaff 12 uair ó shin

Spacebar stops working after an hour on Firefox

After I have been using Firefox for about an hour, the space bar stops working. I'm only able to type one word. This happens in all the Firefox boxes where one can type, … (tuilleadh eolais)

After I have been using Firefox for about an hour, the space bar stops working. I'm only able to type one word. This happens in all the Firefox boxes where one can type, as well as in Duck Duck Go search box, really any open app. If I quit Firefox and re-open, the problem disappears until another hour has past. I do not have this problem with Safari or Pages, Notes, really any other app I use on my Mac. I am using a 2020 Mac Mini with an M1 chip, MacOS Ventura 13.0.1. My Firefox is up to date 107.0.1(64 bit). I'm using a Logitech K811 keyboard.

Asked by Elliott J Bush 13 uair ó shin