Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (tuilleadh eolais)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 8 mí ó shin

Answered by wolfdad 7 mí ó shin

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How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (tuilleadh eolais)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 8 mí ó shin

Answered by cor-el 8 mí ó shin

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When first started, Firefox takes way too long to load any website

I'm hoping someone can help with a conundrum. A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and open… (tuilleadh eolais)

I'm hoping someone can help with a conundrum.

A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and opened it back up--it would take several minutes for Firefox to load any website (Google, Amazon, weather.com--anything). Once the first site loaded, it would load subsequent sites normally. Interestingly, it was only my default profile that was affected; if I used another profile or created a new one, websites would load within seconds of my starting Firefox.

I finally broke down and created a new default profile, imported my history/bookmarks/etc., reinstalled extensions, adjusted settings, etc. The new profile behaved nicely, loading the first website within a few seconds of Firefox starting. But over time, the load time has gradually increased to the point where it is now behaving just like the old profile: I load Firefox, I try to go to any website, and it takes several minutes for it to load.

Any ideas what's happening/what's the problem? Hoping someone out there has some wisdom and can help troubleshoot. Thanks!

Asked by pizzilla 8 mí ó shin

Answered by TyDraniu 8 mí ó shin

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Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

A recent set of system updates appears to have made most website videos not play in Firefox. When I inspect the Developer Tools - > Console tab the most detail Firefo… (tuilleadh eolais)

A recent set of system updates appears to have made most website videos not play in Firefox.

When I inspect the Developer Tools - > Console tab the most detail Firefox gives are an error line similar to: Media resource URL could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

Internet searches for the error name and error hex do not appear yield any applicable troubleshooting, nor any methods of collecting additional problem data.

How can I obtain more detail on where the error is happening and how Firefox might be interacting with other packages present on my system?

Arch Linux has some older ffmpeg-compat packages, but those don't appear to match any of the web results, in that they're even older versions of ffmpeg.

yay -Ss ffmpeg-compat aur/ffmpeg-compat-55 2.3.6-4 (+24 0.00)

   Compatibility package for ffmpeg to provide versions 55 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

aur/ffmpeg-compat-54 1.2.12-4 (+87 0.00)

   Compatibility package for ffmpeg to provide versions 54 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

Asked by mjevans 8 mí ó shin

Answered by mjevans 8 mí ó shin

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Firefox tab crashing immediately on Twitch.tv

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm on… (tuilleadh eolais)

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm only getting this crash on twitch.tv pages, and this issue just started on May 31, 2024. When I try to open a twitch.tv page in Private Mode, the page loads just fine. I've never had a Firefox tab crash prior to this.

I've tried turning off all of my Firefox extensions, but that didn't solve the issue. I also tried opening Firefox in Troubleshooting Mode, but I still got the tab crash. I'm using the latest version of Firefox as of today's date.

Asked by echidnaenigma 8 mí ó shin

Answered by cor-el 8 mí ó shin

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The + sign to open new tab is missing after latest update

How do I get the + sign back on my tabs? After latest update I can only close tabs instead of opening new tab, and I am talking about after opening several tabs. When I h… (tuilleadh eolais)

How do I get the + sign back on my tabs? After latest update I can only close tabs instead of opening new tab, and I am talking about after opening several tabs. When I have seven tab open, I have to do ctrl+t to open new tab instead of just clicking on the + sign that use to be at end of tabs. Yes, I do use custom settings. This happened before but I was able to fix by going to tabs under about:config, but it seems the setting is no longer there.

Asked by ninershark 8 mí ó shin

Answered by cor-el 8 mí ó shin

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Amazon website just churns in Firefox

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered… (tuilleadh eolais)

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?

Asked by gswacker 8 mí ó shin

Answered by cor-el 8 mí ó shin

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Firefox is, very relatively, slow

Hi, First, this is not a complaint. Firefox is an outstanding product that makes me very happy. I though I could post the following, because this community strives to m… (tuilleadh eolais)

Hi,

First, this is not a complaint. Firefox is an outstanding product that makes me very happy.

I though I could post the following, because this community strives to make it better.

In a nutshell, I have a very fast Internet connection, up to 6Gbs/1Gbs speed, and Firefox is not able to go over .9/.8

I attach are 2 tests, one with Firefox and one with Chrome.

Note that when using it for anything else than speedtest, Firefox does not feel slow at all.

I'm not requesting a fix, just thought that somebody would like to know.

Asked by Bob4K 9 mí ó shin

Answered by cor-el 9 mí ó shin

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Amazon loads slowly or not at all; all other sites are fine

Hi! I'm using Firefox 126.0 on Fedora 39. Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine. I had a couple of certi… (tuilleadh eolais)

Hi! I'm using Firefox 126.0 on Fedora 39.

Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine.

I had a couple of certificate-related errors saying that the identity of the site couldn't be verified, but I can't reproduce the problem, so I can't quote the exact wording, I'm afraid.

The same Amazon pages load properly in Chrome on the same machine, and they load properly in Firefox in a VM on the same machine. That tells me network connectivity must be fine.

I've tried disabling all extensions, reverting to the default theme, running in Troubleshoot Mode, clearing cookies and site data, clearing the startup cache, disabling hardware acceleration, and creating a new profile. The new profile helps slightly, in that it loads more of the page before getting stuck. Nothing else helps at all.

I'd prefer not to refresh Firefox if I can avoid it, because I don't want to lose all my plugins and settings. This installation is five years old. Besides, a new profile didn't fix the problem.

What's the next thing to try? I'd really appreciate any ideas.

Asked by markus.laker 8 mí ó shin

Answered by markus.laker 8 mí ó shin

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Extension appears to be corrupt

Hi, There many extensions such as: https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install: Installation aborted be… (tuilleadh eolais)

Hi,

There many extensions such as:

https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install:

Installation aborted because the add-on appears to be corrupt.

I am using Firefox Developper Edition, with extensions.langpacks.signatures.required set to false.

This addon, after download, installs fine as a temporary addon.

How can I install it permanently?

Thanks.

Asked by Bob4K 9 mí ó shin

Answered by TyDraniu 9 mí ó shin

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Keyboard shortcut to copy current tab URL

Is there a way to create a new keyboard shortcut to copy current tab URL? I've been using Arc to try some of their features, and what I miss the most is the hability to … (tuilleadh eolais)

Is there a way to create a new keyboard shortcut to copy current tab URL?

I've been using Arc to try some of their features, and what I miss the most is the hability to copy current URL to share without touching the mouse.

Asked by Sebastian 8 mí ó shin

Answered by jscher2000 - Support Volunteer 8 mí ó shin

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Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (tuilleadh eolais)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Asked by tenkayr 8 mí ó shin

Answered by TyDraniu 8 mí ó shin

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Every download fails, including extensions

Hi there, On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to downloa… (tuilleadh eolais)

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

  • Use the network connection from my phone instead of my home network
  • Disable firewall and windows defender
  • Reinstall Firefox
  • Refresh Firefox
  • Downgrade to version 125.0.1 and 122.0
  • Reset router to factory settings
  • Flush dns
  • Restart PC
  • Manually delete profile folder
  • Delete temp files
  • Change download destination
  • Disable "Block dangerous and deceptive content"
  • Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Asked by hawkes.j 8 mí ó shin

Answered by hawkes.j 8 mí ó shin

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Refresh Button mysteriously disappeared?

This is a silly one, probably. My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps … (tuilleadh eolais)

This is a silly one, probably.

My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps looking for the button on screen too, and it would be nice to have it back!

I opened up the customize options, thinking maybe I just removed it by accident, but refresh doesn't appear to be an option?

I also opened it up in troubleshoot mode to see if that would change anything. It did not :(

I also don't have any extensions that mess with the toolbar, so I don't think that would be an issue (and troubleshoot mode should have disabled extensions anyway I think.)

I recently updated to 126.0.1 - no idea if that has anything to do with it, but this did happen right after the update.

There are a couple more people on here with the same question, and they all had easy solutions. I'm hoping I'm just not seeing a setting somewhere.

Thanks!

Asked by Rainingredpandas 8 mí ó shin

Answered by Rainingredpandas 8 mí ó shin

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How to unpin Google from search bar suggestions?

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my searc… (tuilleadh eolais)

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my search suggestions bar with a pin icon in the corner, and I can't figure out how to remove it. Does anyone know how to do this?

Asked by Cr4sh 8 mí ó shin

Answered by cor-el 8 mí ó shin

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Widevine CDM Not Installing

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this pa… (tuilleadh eolais)

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

Asked by Om Turakhia 8 mí ó shin

Answered by Om Turakhia 8 mí ó shin

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Firefox Multi-Account Containers | Container Name in URL Bar

Firefox 126.0.1 displays a very long name of a container completely in the URL bar. Firefox 127.0 truncates container names AWS long account and role names make keeping… (tuilleadh eolais)

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

Asked by Itai 7 mí ó shin

Answered by jscher2000 - Support Volunteer 7 mí ó shin

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Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (tuilleadh eolais)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Asked by nab.layk 7 mí ó shin

Answered by jscher2000 - Support Volunteer 7 mí ó shin

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Bookmarks backing up in json format.

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my… (tuilleadh eolais)

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my bookmarks by converting the json file at https://www.jeffersonscher.com/ffu/bookbackreader.html. But why can't Firefox just back up as an html file like it used to? I had to go off searching the internet for a solution, turning what should've been a 5 minute job into nearly an hour 😕

Asked by IanStar 7 mí ó shin

Answered by IanStar 7 mí ó shin

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Sidebar unlocatable

Bought a new computer. All my toolbar bookmarks migrated across successfully. Sidebar symbol missing from the menu bar and I couldn't find where these Book Marks were at … (tuilleadh eolais)

Bought a new computer. All my toolbar bookmarks migrated across successfully. Sidebar symbol missing from the menu bar and I couldn't find where these Book Marks were at first. But then I right clicked on the menu bar, clicked on Manage Book Marks which opened a Library box and there they were. Does anyone know an easier way to access them please? Any tips gratefully received. Thanks, Bob

Asked by bobofalex 8 mí ó shin

Answered by jscher2000 - Support Volunteer 8 mí ó shin