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What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (tuilleadh eolais)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Date.prototype.toJSON() and Date.prototype.toISOString() discrepancy

console.log(new Date().toJSON()); console.log(new Date().toISOString()); // Actual output: // 2023-05-27T04:21:13.004Z // 2023-05-27T06:21:13.005Z // Expected output: /… (tuilleadh eolais)

console.log(new Date().toJSON()); console.log(new Date().toISOString());

// Actual output: // 2023-05-27T04:21:13.004Z // 2023-05-27T06:21:13.005Z

// Expected output: // 2023-05-27T06:21:13.004Z // 2023-05-27T06:21:13.005Z

This happens only on Firefox and Firefox Developer Edition on one of my PCs and not the other. Firefox is version 113.0.2 (64-bit) and DE is 114.0b9 (64-bit)

Anyone experienced this before?

Asked by Mathias Frost 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (tuilleadh eolais)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

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browser will not sync bookmarks and history from old computer

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you shoul… (tuilleadh eolais)

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Asked by Abyss 1 bhliain ó shin

Answered by Abyss 1 bhliain ó shin

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Photos load incorrectly in Ebay

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one an… (tuilleadh eolais)

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.

Asked by cwilber 1 bhliain ó shin

Answered by cwilber 1 bhliain ó shin

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Firefox always downloads a pdf files from an e-mail attachments, whether I open it in a browser or with acrobat reader.

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goe… (tuilleadh eolais)

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goes to download folder with multiple clones, like example file-1, example file-2 etc. I've used every combination of options, but the result is always the same. I've refreshed Firefox, but nothing changed.

Please help me with this case.

Regards, Paweł

Asked by Pierwszalepszabylewolna 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Mac OS, Google maps, Firefox doesn't show road name symbols

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state hig… (tuilleadh eolais)

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state highway symbol) display as a box of dots. (See examples attached) The first attachment shows the symbols as dot boxes and the second attachment shows a similar example from Safari browser where they properly display. I have Ghostery and AdBlocker installed but turning them off doesn't seem to make any difference.

I also noticed that the interactive maps at the Phoenix airport website (https://maps.skyharbor.aero) do a very similar sort of "image blocking" (see attachment three) with the symbols they used to designate restaurants and retail etc. so probably not a Google issue per se so much as a web design thing around symbols maybe?

Is there something I can do or set in Firefox that will let the symbols display properly?

Thank you for your time and attention.

Asked by GottobetheFox 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox is on all 4 of my destops (Mac OS Ventura 13.2.1)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. t… (tuilleadh eolais)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. to diminish clutter on screen. Firefox shows up on all 4 of them. I want it on only one desktop. Safari works on only one and doesn't show in the other 3 desktops. I have searched the net but haven't found anything that speaks to this in particular. Thanks for any help with this and I hope it's just a simple setting. Regards, Jim Stephens

Asked by Jimi 1 bhliain ó shin

Answered by Jimi 1 bhliain ó shin

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Firefox got uninstalled along with Windows 10. then both were reinstalled, but Ive lost all my bookmarks. Can I retrieve them somshow?

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't … (tuilleadh eolais)

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

Asked by JOHN 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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PDF files should not download, only open in browser

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem? … (tuilleadh eolais)

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

Asked by huligaani83 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

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Video Playback

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixe… (tuilleadh eolais)

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

Asked by jackharkin163 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

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Youtube Videos have extreme brightness since several weeks

Moin all, since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone record… (tuilleadh eolais)

Moin all,

since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone recorded the video directly in the sun. An example is the best so I attached a Photo with FF in the top left, Chrome in the top right and Edge at the Bottom. Only the frames have been a bit cropped for privacy.

The video shown in the screenshot can be found here. Today I also tried a fresh installation of my Win 11 and also FF (Had some free SSD around for that). But this had no effect, it looked the same. The only change I can see is when the Troubleshoot mode is being activated. But only while this mode is active. If FF is being reset or even new installation (like before fresh Win 11), no change.

Cause of this behaviour I also mentioned FF Video Stream is not HDR. The others show HDR but as not every Youtube Video can be HDR I think this is not the Problem. Anyway, I don't want to change my favorite browser which was working now for about 20 years.

Does anybody have a clue what is causing this or is it a bug?

greets indy

Asked by indiana 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Disabling media.hardwaremediakeys.enabled does nothing

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sur… (tuilleadh eolais)

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sure it used to work at some point, don't know when it stopped working. Even though I have it turned off, videos still appears in the Media Player on my panel, and I can play and pause them with the play/pause button on my keyboard. I have also tried disabling dom.media.mediasession.enabled, but that doesn't help either.

KDE Neon 5.27 Firefox 113.0.2

Asked by rbits0 1 bhliain ó shin

Answered by rbits0 1 bhliain ó shin

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Warm color in videos started several days ago

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not… (tuilleadh eolais)

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not my Windows night light; my drivers and PC are apparently all updated; everything is working fine. I checked to see if the same happened with Vimeo videos and it did. I'm running W10.

   Interestingly, the pop-up thumbnails one gets when hovering over the timeline as not affected; they look fine.
   One post by someone else was answered that it was a GPU driver issue; another said it's only with HD videos.
   I'm a B&W photographer and would really like to get back to normal again. 
   Any ideas?

Asked by philipu39 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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ESET password manager add-on issue

Hi, I recently added ESET Password Manager as an extension but I was unable to log on and use it on my laptop. In a nutshell, to be able to log on and use the extension,… (tuilleadh eolais)

Hi,

I recently added ESET Password Manager as an extension but I was unable to log on and use it on my laptop. In a nutshell, to be able to log on and use the extension, I needed to install the app on my phone as well and sync between laptop and phone did the rest. This solved the login issue however, there is no icon on the toolbar for the extension and if I want to use the Password Manager, I have to do it on my phone.

Any ideas on how this could be solved? I have reinstalled the extension numerous times, tried troubleshooting mode as well but that is not useful with add-ons..

Thanks S

Asked by lsdigiti 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (tuilleadh eolais)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Asked by Averill Buchanan 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin