• Réitithe

can't open inbox

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and rem… (tuilleadh eolais)

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and removed all tracker protection to try to fix this but still no joy.

Asked by davidscholes58 3 lá ó shin

Answered by davidscholes58 1 lá ó shin

  • Réitithe

Print ignores default for print to pdf

I have a laser printer set as default on a Windows 10 laptop. In Mozilla, when I select print, that laser printer has the green default check, but Mozilla defaults to Mic… (tuilleadh eolais)

I have a laser printer set as default on a Windows 10 laptop. In Mozilla, when I select print, that laser printer has the green default check, but Mozilla defaults to Microsoft Print to PDF instead. How can I get Mozilla to accept the default printer without deleting Print to PDF which I do sometimes use but don't want as default? Image attached--it auto-checks PDF but you can see the laser listed above it is the default.

Asked by jenniferabeard 2 mhí ó shin

Answered by Jonathan Watt 2 mhí ó shin

  • Réitithe

closing popup last - broken restore previous session

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting. this is not the first time because sometime i … (tuilleadh eolais)

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting.

this is not the first time because sometime i forget to close the popups first...

Asked by philipp.ewald 2 sheachtain ó shin

Answered by cor-el 2 sheachtain ó shin

  • Réitithe

Blank Unclickable Area at the Top of the Screen - Firefox Windows 10

The top of the Firefox screen disappears including the Menu, URL and the Bookmark bars, and is covered by a white un-clickable area. If Outlook is the window below Firef… (tuilleadh eolais)

The top of the Firefox screen disappears including the Menu, URL and the Bookmark bars, and is covered by a white un-clickable area. If Outlook is the window below Firefox and the location where the close "X" in Firefox is clicked, Outlook will close.

The solution discovered is to reboot Windows. I have also tried uninstalling and reinstalling Firefox with a new downloaded version, and running sfc /scannow, but these were not successful. A few times, the same problem was seen in Chrome and it may be a Windows issue and not a Firefox bug. The problem is typically seen once or twice a day. It is not a problem that turning off full-screen will solve.

One post with this problem was found on a search from 2017 but the thread was closed.

Any suggestions for a permanent fix would be most welcome.

Asked by mrorecklin 2 lá ó shin

Answered by mrorecklin 2 lá ó shin

  • Réitithe

How to use 'This time search with' with one click instead of two?

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and… (tuilleadh eolais)

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and I have to click one more time to do the search. But the Firefox installed in my office needs one click only (i.e. no blue box pop-up). Is there a way to prevent the blue box from appearing?

(Both versions of Firefox are up to date, 83.0 64bit)

Asked by Reguna 5 lá ó shin

Answered by Reguna 2 lá ó shin

  • Réitithe

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy open.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is… (tuilleadh eolais)

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

Asked by krich377 2 mhí ó shin

Answered by jscher2000 2 mhí ó shin

  • Réitithe

Amazon Affiliate Links are not showing up on my site in Firefox

I add Amazon Affiliate links to my website and they are not showing up in Firefox. They show up fine in Chrome, Edge and Safari. Here is an example for one of my pages -… (tuilleadh eolais)

I add Amazon Affiliate links to my website and they are not showing up in Firefox. They show up fine in Chrome, Edge and Safari.

Here is an example for one of my pages - http://campcampsite.com/camp-cookbook/

All I see are blank squares..

Help!

Asked by ezhome 2 lá ó shin

Answered by cor-el 2 lá ó shin

  • Réitithe

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (tuilleadh eolais)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 3 mhí ó shin

Answered by agouranga 3 mhí ó shin

  • Faoi Ghlas

Accidentally deleted bookmark folders

With the 'Show all Bookmarks' page open on my MAC desktop monitor screen i accidentally deleted all of my bookmark folders (listed alphabetically) following those beginni… (tuilleadh eolais)

With the 'Show all Bookmarks' page open on my MAC desktop monitor screen i accidentally deleted all of my bookmark folders (listed alphabetically) following those beginning with the letter 'P'. I am in REAL trouble unless i can restore those deleted folders to the active list.

i tried following the suggestion that i open up my 'profile' in 'Library' and i found the deletedbookmarks file. But that file seems just to list deleted bookmarks by recent dates.. Whereas I need to restore the list of deleted bookmark FOLDERS to my active bookmark list and status.

I hope someone can help me. I'd be willing to provide a telephone number, though I guess that's generally inadvisable. Otherwise my e-mail address -- which you may already have -- is xxxxxx@xxxxxxxxxx.xxx

Thank you for any help.

Peter Cook

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by ppacook 2 lá ó shin

Last reply by cor-el 2 lá ó shin

  • Réitithe

Booklmark Folders accidentally feleted

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with… (tuilleadh eolais)

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with the letter P. How do i restore the remaining folders to the active list??

Asked by ppacook 2 lá ó shin

Answered by cor-el 2 lá ó shin

  • Réitithe

Firefox cannot find profile after copying from other computer

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct location… (tuilleadh eolais)

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct locations neither Firefox nor Thunderbird would start complaining that they could not find the profiles.

What I did (same thing for Thunderbird) 1. Opened Firefox troubleshooting on the old W7 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. copied the Profiles folder to a usb drive.

On new W 10 laptop 1. Opened Firefox troubleshooting on new W10 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. renamed the existing Profiles folder to Profiles OLD 5. copied the Profiles folder from the usb to the same correct location on the new laptop

When I tried opening Firefox on the new laptop it would not open complaining that it could not find the profile. Firefox had opened correctly previously.

Then when I renamed the moved Profiles folder to Profiles NEW and renamed Profiles OLD to Profiles, Firefox opened normally on the new laptop.

Identical procedure and result with the Thunderbird profile transfer.

What should I do?

Thanks.

Asked by MaybeYou 3 lá ó shin

Answered by MaybeYou 2 lá ó shin

  • Réitithe

Loging into American Express Account

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my Us… (tuilleadh eolais)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

Logging into my AMEX account on Edge and Chrome, works fine.

Suggestions?

Asked by rcferris1 3 lá ó shin

Answered by FredMcD 2 lá ó shin

  • Réitithe

page crash

Hi, web pages often crash with the page below. This is happening since less than a month ago. Before, the same pages (i.e. ebay.com login page) didn't. Any idea? Thanks … (tuilleadh eolais)

Hi, web pages often crash with the page below. This is happening since less than a month ago. Before, the same pages (i.e. ebay.com login page) didn't. Any idea? Thanks

Asked by renato.comes 3 lá ó shin

Answered by FredMcD 2 lá ó shin

  • Réitithe

Tried all troubleshooting, Firefox still doesn't load pages

***************************** The problem When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked). The overall gr… (tuilleadh eolais)

***************************** The problem When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked).

The overall graphical window is not frozen but I can't open any webpage nor any local file. The option pages don't work either nor any of the about:XXX pages.

*************************** What I tired I cleared my cookie/cache. I tried firefox's safe mode. I refreshed firefox. I deleted my profile and created a new profile. I desactivated all my security software. I ran firefox with root privilege. Updated windows. None of that did solved the problem.

This problem persisted after I haved uninstalled Firefox, deleted my profile, deleted all mozilla directories in ProgramData, AppData, Program, cleaned up my disk with window's 10 utilitary and reinstalled firefox (I also tried a simple install unistall so I don't think I broke firefox by deleting files). When reinstalling firefox I tried both a 64 and a 32 bits install with current and older version none worked.

I scanned my PC for malwares, nothing found. I checked my memory as suggested in a troobleshooting page, (no problem found).

Firefox DOES WORKS in window's safe mode.

************************************ Observations I noticed via my firewall that firefox don't even send any package to the internet if I try to acess a website. Firefox does however acces 127.0.0.1 (at least it asks for permission). Firefox doesn't close if I use top right red cross, it does close if, in task bar I right click/close all windows or if I exit within the "three horizontal bar menu" I precise that my connection is ok and that MS Edge is working fine.

I repeat, Firefox works in window's safe mode.

I would really appreciate your help as I can't find any other thing to try.

Asked by a.ranaud00 1 seachtain ó shin

Answered by a.ranaud00 3 lá ó shin

  • Réitithe

New Home page logo - get rid of.

New logo at top of home page. What's the quickest/easiest way to get rid of it ? Rant: Why did someone think it was a good idea to put a massive logo at the top of the ho… (tuilleadh eolais)

New logo at top of home page. What's the quickest/easiest way to get rid of it ?

Rant: Why did someone think it was a good idea to put a massive logo at the top of the home page ? It serves no practical purpose and it forces link icons down so you now have to scroll "!!"!! There's always ******* one isn't there !!? - someone with a crap idea who thinks the world needs to see it. How many hrs worldwide is going to be wasted today by people like me trying to undo this crud ? This isn't the first time some ignorant little ******* has forced their crap on firefox end users.

Asked by Bob 3 lá ó shin

Answered by cor-el 3 lá ó shin

  • Réitithe

Firefox v83 HTTPS only vs the extention 'HTTPS Everywhere'

Hello Can I deïnstall the add-on/ extention 'HTTPS Everywhere' because of your update Firefox to version 83 with the option for HTTPS only? Thank's Rob Ankersmit r.anker… (tuilleadh eolais)

Hello Can I deïnstall the add-on/ extention 'HTTPS Everywhere' because of your update Firefox to version 83 with the option for HTTPS only?

Thank's Rob Ankersmit r.ankersmit@upcmail.nl

Asked by r.ankersmit5 4 lá ó shin

Answered by r.ankersmit5 2 lá ó shin

  • Réitithe

Problem - the "sub-window" prompts in FireFox Browser

Hello, The problem that occurs to me can be seen at the picture in the attachment. I have cleaned cash and cookies, but it did not solve the problem. Any idea how to sol… (tuilleadh eolais)

Hello,

The problem that occurs to me can be seen at the picture in the attachment. I have cleaned cash and cookies, but it did not solve the problem. Any idea how to solve this??

Asked by mica_lekic 1 seachtain ó shin

Answered by FredMcD 1 seachtain ó shin

  • Réitithe

Hourglass page loading icon

Some months before I used to have an page loading icon which was some dots, going left to right and backwards. Recently, I have got an hourglass which I didn't know how I… (tuilleadh eolais)

Some months before I used to have an page loading icon which was some dots, going left to right and backwards. Recently, I have got an hourglass which I didn't know how I got it and it doesn't look as neat as the previous one.

Asked by Konstantinos Fotiadis 2 mhí ó shin

Answered by cor-el 2 mhí ó shin