Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe
  • Cartlannaithe

Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (tuilleadh eolais)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Asked by lindabknight 6 mhí ó shin

Answered by Dropa 6 mhí ó shin

  • Réitithe
  • Cartlannaithe

Firefox won't work since moving to secondary hard drive

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature… (tuilleadh eolais)

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Asked by shadley02 6 mhí ó shin

Answered by jscher2000 - Support Volunteer 6 mhí ó shin

  • Réitithe

Cannot access website

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browse… (tuilleadh eolais)

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browsers.

Asked by greenter 4 mhí ó shin

Answered by jonzn4SUSE 4 mhí ó shin

  • Réitithe
  • Faoi Ghlas

Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (tuilleadh eolais)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Asked by rcj9 4 mhí ó shin

Answered by jscher2000 - Support Volunteer 4 mhí ó shin

  • Réitithe

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (tuilleadh eolais)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 2 mhí ó shin

Answered by jonzn4SUSE 2 mhí ó shin

  • Réitithe

firefox crashes after start escalate

Hi there, can anybody pls help? Firefox crashes right after start. Haven't used the computer for couple of days. When I started firefox yesterday all tabs were gone and f… (tuilleadh eolais)

Hi there,

can anybody pls help?

Firefox crashes right after start. Haven't used the computer for couple of days. When I started firefox yesterday all tabs were gone and firefox only shows one tab with a weird page trying to sell me sth. I have Tab session Manager but all sessions were gone - nothing to choose from to restore. So I copied and pasted an older session in the session folder as the new current session. Worked fine. Starting the computer today the situation is worse: again all tabs gone and as soon it starts firefox only shows me one homepage and two seconds later it crashes... Tried updating my windows security, searched for viruses, installed cccleaner, installed latest version of firefox again - nothing helped.

What else can I try?

Asked by Orpheums 1 mhí ó shin

Answered by jonzn4SUSE 1 mhí ó shin

  • Réitithe

Firefox ARM64 Windows freezes at random

Hello I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new … (tuilleadh eolais)

Hello

I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new page). As the browser doesn't actually crash, just freezes, I have no crash reports to submit.

I am using a Windows Devkit for ARM.

As a developer myself, my instinct tells me this could be an issue with Firefox's JIT for Arm64 platforms but I have no proof.

Asked by comfycallum 1 mhí ó shin

Answered by TyDraniu 1 mhí ó shin

  • Réitithe

Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (tuilleadh eolais)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 2 sheachtain ó shin

Answered by Tricia_TD 1 seachtain ó shin

  • Réitithe
  • Cartlannaithe

search bar and address bar issue

Hello, Can someone please tell me how to stop my "search bar" text from also showing up in my "address bar"? I have search the internet and found all of the following wa… (tuilleadh eolais)

Hello, Can someone please tell me how to stop my "search bar" text from also showing up in my "address bar"? I have search the internet and found all of the following ways that have been suggested that have not worked.

I read that I should set the following to "false" to solve my problem.

1) keyword.enabled 2) browser.fixup.alternate.enabled 3) browser.urlbar.suggest.surches

I have also gone into the settings menu and un-checked everything I could find about suggestions or words or anything else being added to the address bar. The only thing that should show up in and address bar is................you guessed it: AN ADDRESS!  :-) Thanks so much for your help.

I really appreciate the help. Mark

Asked by kamarkie1 10 mí ó shin

Answered by jscher2000 - Support Volunteer 10 mí ó shin

  • Réitithe
  • Cartlannaithe

Firefox bookmarking problem

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes. I have to go into the bookmarks folder, find the no name folder and type in the… (tuilleadh eolais)

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes.

I have to go into the bookmarks folder, find the no name folder and type in the new folder name. 

As I start typing I have to enter the first letter twice as first strike does not work.

I have thousands of bookmarks which are set up in a Book, Chapter, Paragraph, Sentence format. So when a new folder goes missing it is easy to find the unnamed or a folder with no name. Thank you for the help.

Asked by bonner martin 10 mí ó shin

Answered by bonner martin 10 mí ó shin

  • Réitithe
  • Cartlannaithe

On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub a… (tuilleadh eolais)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 7 mí ó shin

Answered by cor-el 5 mhí ó shin

  • Réitithe

Download files

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas? This evening I changed … (tuilleadh eolais)

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas?

This evening I changed the default location to my data area, so at least it will hopefully defaulting to ms 'downloads' folder.

OS Name Microsoft Windows 11 Home Version 10.0.22000 Build 22000

Asked by Ian Holden 5 mhí ó shin

Answered by jonzn4SUSE 5 mhí ó shin

  • Réitithe

Bookmarks disappeared, restore doesn't work

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two … (tuilleadh eolais)

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

Asked by aearon09 5 mhí ó shin

Answered by cor-el 5 mhí ó shin

  • Réitithe

How to get rid of the large space between tabs and the address bar after upgrading to new version 107.

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do… (tuilleadh eolais)

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do with the fact that I had enabled multi-row tabs. I can fill up that space with tabs if I open enough of them. In the older version that space was not there and the space would just expand to accommodate the extra row of tabs as needed. Any ideas would be greatly appreciated!

Asked by joshlukins 2 sheachtain ó shin

Answered by joshlukins 2 sheachtain ó shin

  • Réitithe
  • Cartlannaithe

Nightly 95 on Windows 11 - Minimize & Maximize Buttons Are Missing

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone… (tuilleadh eolais)

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone, only the close button is there. Even when I click on the area where the 2 missing buttons are nothing happens. When I double click the same area, the area behaves the same way as the rest of the top bar, it either makes the current window become a smaller window or a full window.

I have also installed Firefox 93 and 94 Beta 6, they both behave as normal with the minimize and maximize buttons visible and usable, just like any other program or Firefox version ever on Windows. Also, before I clean installed Windows 11, I used Nightly 95 on Windows 10 within the last day or so and I don't recall ever having this behavior happen there either.

Is this behavior on Nightly 95 on Windows 11 intentional or an error? I know Firefox has and is going through a massive GUI update and other user facing changes with Proton, but wasn't sure if this had anything to do with the trouble I am experiencing. I also understand that Nightly may have a lot of changes and features that are unique to it. I honestly just wasn't sure about this issue.

Thank you in advance for any and all help!

Asked by 7apple7 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

w/not load websites

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe t… (tuilleadh eolais)

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe this started after the last update, I don't remember if it was a Firefox or windows update. I've tried the suggested troubleshooting tips, and uninstalled re-installed firefox twice. All I achieved was to lose my dark theme and previous open tabs.

Asked by sbatinic 9 mí ó shin

Answered by sbatinic 9 mí ó shin

  • Réitithe
  • Cartlannaithe

Top 5 lines on FF web pages are TINY (98.0.2)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookm… (tuilleadh eolais)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookmarks Toolbar, etc. All previous suggestions have been to use Zoom control or to adjust size in about:config. That is ignoring the problem. Some answers claim the problem is in system settings. However, this is a brand new out of the box computer, when I use the Microsoft Edge installed on it, the corresponding lines of that browser are functional, not microscopic, so I KNOW MOZILLA CAN DO BETTER. PLEASE DO!!! I'm not the only person going blind and crazy trying to read the top five lines and getting bad suggestions (though thank you all for trying.) I have another computer running FF 93.0 and I'm not updating that one until the latest version is fixed. Please see two pix taken at 240% zoom, both screen resolutions the same, 1366x768. It is clearly seen that the test on ver 93.0 is larger than on 98.0.2. And just for giggles, a shot of MS Edge...look at the size of the top lines. (I've done a ton of troubleshooting in my career. Something's not right.)

Asked by rlizzie 8 mí ó shin

Answered by jscher2000 - Support Volunteer 8 mí ó shin