Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (tuilleadh eolais)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 8 mí ó shin

Answered by msturdy77 7 mí ó shin

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Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (tuilleadh eolais)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 1 mhí ó shin

Answered by idsks111 1 mhí ó shin

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unable to find the browser signin option

Hello Team, On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine. Kindly advis… (tuilleadh eolais)

Hello Team,

On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine.

Kindly advise.

Regards

Sanjai

Asked by Sanjai 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Cannot scroll outlook navigation pane in firefox

Hi All, All of a sudden cannot scroll folders in outlook/hotmail.com navigation pane in Firefox. As mentioned this has just started it has worked no problem from the chan… (tuilleadh eolais)

Hi All, All of a sudden cannot scroll folders in outlook/hotmail.com navigation pane in Firefox. As mentioned this has just started it has worked no problem from the change over from Hotmail to Outlook years ago up until about two weeks age. I am using an old version of Firefox 86.0.1 (64-bit) because I don't not like the layout of newer versions and 86 works for me and does what I want it too so you know "if it ain't broke don't fix it" anyway just of late I can not scroll my folders where I save emails and therefore have a hard time finding folders that don't show in the navigation pane without scrolling you get the gist. As you can see in attached photo. I have done all the clearing of Cookies, Cached Web Content ect as mentioned in some google searches but still no go. It's now a problem except I have found if I click on "View" and change the settings under Density to "Compact" all the folders in the nav pane show but even with my good reading glasses on the type is so small it's hard to read and I would prefer if I could just scroll the list of folders. Oh also I have not done any updates to Outlook, don't know if I can, or for that matter Firefox or any other app on my PC.

Many thanks in advance.

Asked by Dungogvolts 5 mhí ó shin

Answered by cor-el 5 mhí ó shin

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Firefox v102 doesn't work with Amazon Music

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no… (tuilleadh eolais)

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no longer supported. Please update your browser or download our desktop player." when I try to access. I've deleted all cookies and history. I've tried with no add-ons (safe mode). Nothing seems to help. I'm running Windows 10 (64bit) build 19044 on a Thinkpad with 16GB RAM and 1TB SSD.

Amazon music works fine with any chromium browser. Is this another big-tech effort to clear out their competitors? I'm not going to download any application from these big-tech overloards!

Thanks,

Asked by Bill 1 bhliain ó shin

Answered by Bill 1 bhliain ó shin

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Sync Not working

Sync just does NOT work. I installed FF on my Mac brand new and fresh... brand new machine. Signed into Sync. NOTHING. After 6-7 HOURS... nothing. It just gets NOTHING A… (tuilleadh eolais)

Sync just does NOT work. I installed FF on my Mac brand new and fresh... brand new machine. Signed into Sync. NOTHING. After 6-7 HOURS... nothing. It just gets NOTHING AT ALL from my Windows Desktop.

I've signed out of ALL Firefox/Mozilla sync sessions... signed in clean- all browsers are up to date. And the about:sync-log page shows a LONG streak of errors... NON STOP ERRORS.

Why?! Why can't we just sync extensions to install and bookmarks across machines? How is this that hard for Mozilla?!

The sync-log page list: File:error-sync-1714085057059.txt 6 KB 4/25/2024 17:44:17 File:error-sync-1714088658041.txt 18 KB 4/25/2024 18:44:18 File:error-sync-1714189161327.txt 6 KB 4/26/2024 22:39:21 File:error-sync-1714498425099.txt 13 KB 4/30/2024 12:33:45 File:error-sync-1714588968223.txt 10 KB 5/1/2024 13:42:48 File:error-sync-1714589121080.txt 9 KB 5/1/2024 13:45:21 File:error-sync-1714600674960.txt 7 KB 5/1/2024 16:57:55 File:error-sync-1714604277834.txt 24 KB 5/1/2024 17:57:57 File:error-sync-1714838021899.txt 24 KB 5/4/2024 10:53:41 File:error-sync-1714839602488.txt 11 KB 5/4/2024 11:20:02 File:error-sync-1714839613709.txt 10 KB 5/4/2024 11:20:13 File:error-sync-1714844303035.txt 16 KB 5/4/2024 12:38:23 File:error-sync-1714844919123.txt 15 KB 5/4/2024 12:48:39 File:error-sync-1714846872373.txt 17 KB 5/4/2024 13:21:12 File:error-sync-1714846956569.txt 12 KB 5/4/2024 13:22:36 File:error-sync-1714941772713.txt 15 KB 5/5/2024 15:42:52 File:error-sync-1714941774043.txt 14 KB 5/5/2024 15:42:54 File:error-sync-1714941849730.txt 14 KB 5/5/2024 15:44:09 File:error-sync-1714942633097.txt 14 KB 5/5/2024 15:57:13 File:error-sync-1714942674714.txt 48 KB 5/5/2024 15:57:54

Day after day and attempt after attempt of failures for a basic function of the browser.

Here is the text of the latest log and showing constant connection errors- mind you NOTHING is breaking on my internet as I'm often streaming things and watching stuff while surfing, or others in the house are. Our connection, and Firefox getting online, are all working fine. I am at a loss. I don't understand how this is so terribly broken out of the box that you can't just sign in and let it talk to their servers. I know Google has billions behind Chrome, but this shouldn't be so 1990's bad by comparison to Chrome sync.

1714081299909 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714081300746 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945349 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Network link status changed to "down". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714082945374 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714085055761 Sync.SyncScheduler DEBUG Woke from sleep. 1714085056643 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link status changed to "up". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1714085056899 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056902 Sync.Service DEBUG User-Agent: Firefox/125.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.127.0.20240419144423.desktop 1714085056902 Sync.Service INFO Starting sync at 2024-04-25 17:44:16 in browser session V0xN5aUmAS9A 1714085056902 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714085056904 Sync.Status INFO Resetting Status. 1714085056904 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1714085056904 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1714085056904 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1714085056905 Sync.SyncAuthManager INFO Getting sync key 1714085056905 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1714085056905 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1714085056905 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1714085056906 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1714085057025 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057025 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_UNKNOWN_HOST\" nsresult: \"0x804b001e (NS_ERROR_UNKNOWN_HOST)\" location: \"JS frame :: resource://services-common/rest.sys.mjs :: onStopRequest :: line 478\" data: no]"} 1714085057031 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057031 Sync.SyncAuthManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057031 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1714085057031 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1714085057031 Sync.SyncAuthManager ERROR Failed to fetch a token for authentication: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057032 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1714085057055 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/209631697/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1714085057056 Sync.Status DEBUG Status.service: error.login.failed => error.sync.failed 1714085057056 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1714085057057 Sync.Telemetry INFO Early submission of sync telemetry due to changed IDs/NodeType 1714085057059 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available

Asked by Zor 3 seachtaine ó shin

Answered by jonzn4SUSE 2 sheachtain ó shin

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PDF download link has disappeared from banking website - Firefox only

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disap… (tuilleadh eolais)

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disappeared when accessing the website (https://citiretailservices.citibankonline.com) with Firefox. It still appears and works normally when the website is accessed with Chrome. I have the uBlock Origin extension installed on Firefox, but it is disabled on the Sears website. Screencaps attached.

Asked by jimcarter1 8 mí ó shin

Answered by cor-el 8 mí ó shin

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Firefox spyware

When I launch Firefox (version 115.0.1), it establishes and maintains multiple connections to '*.googleusercontent.com' until I close Firefox. This is bull shit is totall… (tuilleadh eolais)

When I launch Firefox (version 115.0.1), it establishes and maintains multiple connections to '*.googleusercontent.com' until I close Firefox. This is bull shit is totally unacceptable. I have been using Firefox since version 1.0.6 but I will dump Firefox for another web browser if this problem cannot be fixed.

How do I stop these connections being made?

Asked by kolusion1 10 mí ó shin

Last reply by mozel3 9 mí ó shin

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Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (tuilleadh eolais)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Protections Dashboard & Login breach information

Hello, this topic is about two things. 1. How do I reset the data of the built-in Protections Dashboard without resetting all of Firefox? 2. and probably more complica… (tuilleadh eolais)

Hello,

this topic is about two things.

1. How do I reset the data of the built-in Protections Dashboard without resetting all of Firefox?

2. and probably more complicated, how do I stop Firefox from checking for "Login breach information"?

I do already have and always had "Show alerts about passwords for breached web sites" in options disabled. Still the Dashboard shows that "1 password stored securely.".

Mozilla says "[i]Firefox Monitor warns you if your online accounts were involved in a known data breach. For more information, see Firefox Password Manager - Alerts for breached websites. To get the latest login breach information and more, Firefox connects to firefox.settings.services.mozilla.com/i"

So now I've gone as far as blocking "firefox.settings.services.mozilla.com" through HOSTS. Still the Dashboard shows that "1 password stored securely.".

Why is it still checking? How is it still checking? How do I stop this?

edit: Screenshots added

Asked by WiesoWeshalbWarum 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Backup Your Firefox Data - Open Tabs

With 'Back up your Firefox data' it says it saves all open tabs. What is meant by 'open' tabs? Is it tabs that I have clicked on during my session? I have just over 30… (tuilleadh eolais)

With 'Back up your Firefox data' it says it saves all open tabs.

What is meant by 'open' tabs? Is it tabs that I have clicked on during my session?

I have just over 300 tabs, will Firefox save all of those tabs in the cloud or only the tabs I clicked on during a session?

Asked by Kraftwerk 5 mhí ó shin

Answered by jscher2000 - Support Volunteer 5 mhí ó shin

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Wont load Death Records

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a … (tuilleadh eolais)

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a friend of mine who uses IE cant load them either, however, she CAN load them on her Tablet. As a historian, I really need to get these records for my research, so I was wondering if someone could go to the site and see of the records appear for them to be downloaded. This is a direct link to one of the records:

link text

While this is the main page were you enter the name you are looking for: link text

If you discover anything, please let me know. Thanks!

Asked by wvsky 9 mí ó shin

Answered by wvsky 9 mí ó shin

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Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (tuilleadh eolais)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Asked by sludge7051-x 3 bliana ó shin

Answered by jscher2000 - Support Volunteer 3 bliana ó shin

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Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (tuilleadh eolais)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 7 mí ó shin

Answered by George 7 mí ó shin

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Latest version of firefox (123.0) (32 & 64-bit)

I am an application developer for a customer information system and we have dozens of clients using our web based product. Some users recently updated to firefox versi… (tuilleadh eolais)

I am an application developer for a customer information system and we have dozens of clients using our web based product.

Some users recently updated to firefox version 123 and are reporting issues in two different areas of our product. Both of these areas involve java script. These clients running under prior version of firefox did not have any problem and if they switch to another browser the issue is resolved. But they need to run using firefox. I have the recent version of firefox and an older version and am able to re-produce the behavior. I will also provide a screen shot of the page working and the page not working as well.

The issue is, we have a payment page in our application. The user enters a payment amount and our page then fills in several values for them and as other values are entered eventually an Add Payment button is enabled. What is not happening is when the payment is entered the action is not run and the page treats the field as not existing and eventually displays a required field icon. There is nothing the user can do at that point to get the Add Payment button to get enabled.

Asked by ron.deems 2 mhí ó shin

Answered by zeroknight 2 mhí ó shin

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when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (tuilleadh eolais)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Asked by danielos2 1 bhliain ó shin

Answered by danielos2 1 bhliain ó shin

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PR_CONNECT_RESET_ERROR on our website

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer ver… (tuilleadh eolais)

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

Asked by zakwil 8 mí ó shin

Answered by zakwil 8 mí ó shin

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the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (tuilleadh eolais)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

Asked by vshelford 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin