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Reorder extensions

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I w… (tuilleadh eolais)

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

Asked by alizabgold 1 bhliain ó shin

Answered by AliceWyman 1 bhliain ó shin

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How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (tuilleadh eolais)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 7 mí ó shin

Answered by cor-el 7 mí ó shin

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Firefox closes out of nowhere and no longer allows you to open it

I have been using Firefox for many years and I have never had problems, until now, out of nowhere Firefox closes and the little window opens that the report is being sent… (tuilleadh eolais)

I have been using Firefox for many years and I have never had problems, until now, out of nowhere Firefox closes and the little window opens that the report is being sent to Firefox, but I can no longer restart or open Firefox, until I reset the computer, This can happen one, two, three and even four times a day, making it very uncomfortable to reset the computer.

I have already tried many ways to solve the problem, from completely uninstalling Firefox and reinstalling it, I use very few extensions, I already disabled WebGL and also disabled hardware acceleration, nothing has worked, when Firefox closes, I cannot open Firefox Developer either and That browser was not even open at the time of the failure with Firefox.

System 3.4 GHz Intel Core i5 de cuatro núcleos NVIDIA GeForce GTX 775M 2 GB 8 GB 1600 MHz DDR3 macOS Ventura 13.6.3

Firefox: 121.0

This is what appears in the error message

AdapterDeviceID: 0x0412 AdapterVendorID: 0x8086 Add-ons: %7B806d871e-a45a-4d26-8686-65fb36a5b399%7D:3.1,newtaboverride%40agenedia.com:15.1.1,langpack-es-MX%40firefox.mozilla.org:121.0.20231211.174248,es-ve%40dictionaries.addons.mozilla.org:1.1.18.2webext,uBlock0%40raymondhill.net:1.54.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.7,mercadolibre%40search.mozilla.org:1.1 AvailablePhysicalMemory: 2027139072 AvailableSwapMemory: 1071644672 BackgroundTaskMode: 0 BuildID: 20231211174248 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1703917709 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GpuSandboxLevel: 0 HeadlessMode: 0 InstallTime: 1703870048 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 71 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1703917708 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1100-W0010000-T010) WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 31977472 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 17 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1703917708 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20231211174248","version":"121.0","vendor":"Mozilla","displayVersion":"121.0","platformVersion":"121.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"22.6.0","locale":"es-419"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0412","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x10de","deviceID":"0x119d","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"unused"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"iMac14,2","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"es-MX","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.formfill.enable":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.addresses.enabled":false,"extensions.formautofill.creditCards.enabled":false,"layers.acceleration.disabled":true,"media.gmp-gmpopenh264.lastInstallStart":1703870080,"media.gmp-gmpopenh264.lastDownload":1703870081,"media.gmp-gmpopenh264.lastUpdate":1703870081,"media.gmp-widevinecdm.lastInstallStart":1703870080,"media.gmp-widevinecdm.lastDownload":1703870082,"media.gmp-widevinecdm.lastUpdate":1703870082,"media.gmp-manager.lastCheck":1703871110,"media.gmp-manager.lastEmptyCheck":1703871110,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"signon.management.page.breach-alerts.enabled":false,"signon.autofillForms":false,"signon.generation.enabled":false,"signon.rememberSignons":false,"signon.firefoxRelay.feature":"disabled","widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.09276904 Vendor: Mozilla Version: 121.0 useragent_locale: es-MX

Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Asked by Marcus 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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Can't start FF from the terminal

Hello ``` ~ /Applications/Firefox.app/Contents/MacOS/firefox-bin [1] 5919 killed /Applications/Firefox.app/Contents/MacOS/firefox-bin ``` Can't event imagine … (tuilleadh eolais)

Hello

```

~ /Applications/Firefox.app/Contents/MacOS/firefox-bin

[1] 5919 killed /Applications/Firefox.app/Contents/MacOS/firefox-bin ```

Can't event imagine how to debug this - FF has stopped working totally from the command line, despite options etc It is still working when run from the dock however. But I need to start it from the terminal for the second profile

Asked by admin237 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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BOOKMARKS Automatically Opening

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April … (tuilleadh eolais)

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April 6, 2024]

No windows/tabs with bookmarks are open.

⬛️ When using top menu bar to open a new window does not occur; ⬛️ When using current window to add a new tab does not occur;

⬛️ When right clicking Firefox icon in dock to open new window,

    New window opens with bookmarks open.

FF Version 124.0.2 Thank you for your time and help.

Asked by Jemmma 9 mí ó shin

Answered by Jemmma 9 mí ó shin

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Credit Card Auto-Fill

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear … (tuilleadh eolais)

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Asked by amreuben 11 mí ó shin

Answered by amreuben 11 mí ó shin

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Not getting "history" or remembering visited sites on new iMac

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I ca… (tuilleadh eolais)

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

Asked by Jerryjerry 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set up… (tuilleadh eolais)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Asked by Froggy_D 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Whatsapp web shows UTC time

Hello, On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and n… (tuilleadh eolais)

Hello,

On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and not as per the system time(IST, in my case).

- web telegram shows correct timestamps, opened in same browser session - web whatsapp on Chrome shows correct timestamps - fingerprinting is set to false(was not touched at all).

Any idea what could be wrong? Thanks. -Sachin

Asked by sachin.powar 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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Delete an account with a lot of personal infomation on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (tuilleadh eolais)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 1 bhliain ó shin

Answered by James 1 bhliain ó shin

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My browsing history in my sidebar is a day behind since I upgraded my Mac OS to Sonoma

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0. Now it seems that I have more than one problem since the upgrade. T… (tuilleadh eolais)

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless

Asked by eperless 8 mí ó shin

Answered by cor-el 8 mí ó shin

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (tuilleadh eolais)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 bhliain ó shin

Answered by Chris Ilias 2 bhliain ó shin

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How do I disable the new built-in translator?

I need to disable this horrible translator that is now showing up on top of every page I visit, It keeps showing up even after choosing a translation or disabling transla… (tuilleadh eolais)

I need to disable this horrible translator that is now showing up on top of every page I visit, It keeps showing up even after choosing a translation or disabling translations for that language. That is probably a bug, but I don't want to wait for a fix, I need to be able to see the pages I visit completely, this thing prevents me from clicking buttons and and is really anoying.

This is the built-in translation feature since I do not use any translation plugins, and started showing up after an upgrade.

Asked by jose90 1 bhliain ó shin

Answered by jose90 1 bhliain ó shin

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Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (tuilleadh eolais)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Asked by andrzejm007 2 bhliain ó shin

Answered by andrzejm007 2 bhliain ó shin

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Google pages (Gmail, YouTube, etc.) won't load if I am using VPN (PIA)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loa… (tuilleadh eolais)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Asked by Minimal Gravitas 11 mí ó shin

Answered by Minimal Gravitas 11 mí ó shin

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Autoscrolling is broken since 119.0

Hi, I am seeing issues with autoscrolling in 119.0. In Rundeck for example you can "follow" the output of playbooks that are running so you can dynamically see the log as… (tuilleadh eolais)

Hi, I am seeing issues with autoscrolling in 119.0. In Rundeck for example you can "follow" the output of playbooks that are running so you can dynamically see the log as it is written. The autoscrolling in this field has stopped working. When manually scrolling in the field, more messages appear but the autoscrolling is no longer functional. I have also seen it on other places, though I don't have remember good examples to add, so I don't believe it is Rundeck causing the issue--we also haven't updated rundeck recently in our environment, so it shouldn't have changed since before 119.0 was released. Let me know if there is more information I can provide to diagnose the issue.

Asked by mattdanielsdba 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Theme Changes Some Components to Dark-mode Despite Override

Hiya, I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to ke… (tuilleadh eolais)

Hiya,

I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to keep using the theme, and mostly override this behavior by setting:

`layout.css.prefers-color-scheme.content-override = 1`

However, this didn't take for some components, such as the sidebar and bookmark editor window, which still continue to use dark-mode.

Is there any way to completely disable dark-mode everywhere, and still use my preferred theme?

Cheers, Afraz

Asked by afrazkhan 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (tuilleadh eolais)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 2 bhliain ó shin

Answered by Terry 2 bhliain ó shin

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I cannot save Facebook web pages using the 'save page as' function of Firefox.

Hi, I found this post https://support.mozilla.org/en-US/questions/1270782 and I tried but there is no option privacy.file_unique_origin and it still doesn't work (scre… (tuilleadh eolais)

Hi, I found this post https://support.mozilla.org/en-US/questions/1270782 and I tried but there is no option privacy.file_unique_origin

and it still doesn't work (screenshot)

Asked by mm12345 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin