Firefox Community Forum

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message:

Firefox prevented this page from automatically redirecting to another page.

Followed by a link that says" Allow"

How can I correct this without having to "allow" each time?

thank you.

Doug

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertically toward the left side of the page. It appears to be defaulting to a mobile browser view. The only extension I have installed is uBlock Origin, and I turned it off for the NORAD Santa website, and the display issue persists.

Opening the site under Safari shows the Santa tracker taking up the entire browser window as it should do.

I'm currently on Mac OS Sonoma using the latest version of Firefox 121.0

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

I've got my "homepage and new windows" setting set up with several "ext+container links so that my selected websites open in their respective containers : e.g. ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

I open facebook in 2 seperate containers so that I can maintain 2 seperate personalities under facebook - e.g. I am a group admin within one, just a group member in another.

I have 2 urls defined in my "homepage and new windows" setting for these :

ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor ext+container:name=Facebook&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

This was working fine without any issues. My sites opened up when I started my web browser and everything.

Recently, firefox has started up but my container tabs do not load automatically, I am getting a confirmation (I will post a screen capture as a comment).

Is there a way to turn this off and just open the tabs without a confirmation?

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

I am having issues playing videos that use mp4a codec, codecs that use opus work fine

Issue: Videos play audio but its just a black screen showing

Thank you.

Hi, least night I was using Firefox and all was fine. I closed it as usual. This morning all of my tabs were gone! I still have my bookmarks but the tabs are gone. Is there any way to get them back? I can only assume that this is from the recent update?

Thanks, Steve

My default search engine for amazon is set to amazon.nl and I can't figure out how to change it. I'm located in the US. As you can see by the attached image, it is not amazon.com

Appreciate any assistance I can get on this.

In the about:profiles page I can see that the Root Directory for my current profile is: /home/username/.mozilla/firefox/no9r1iq5.default-release-1681391696978 When I click the Open Directory button it does nothing. When I manually navigate to /home/username/.mozilla/firefox I can see that there is no folder there called no9r1iq5.default-release-1681391696978

The Local Directory is show as: /home/username/.var/app/org.mozilla.firefox/cache/mozilla/firefox/no9r1iq5.default-release-1681391696978 This exits and opens with the Open Directory button.

If I search for no9r1iq5.default-release-1681391696978 in the file manager, I see that there are two folders with this name, on at the Local Directory path shown above and the other at: /home/username/.var/app/org.mozilla.firefox/.mozilla/firefox My assumption is that this is actually the Local Folder (it contains files with today's date)

My question is, why does about:profiles show the wrong path for the Local Directory or why is the actual Local Directory in the wrong place (it appears that the path shown in about:profiles is the normal default location)?

I tried creating a new profile and it was created in exactly the same way: the Local directory path is: /home/username/.var/app/org.mozilla.firefox/.mozilla/firefox but about:profiles says it is: /home/username/.mozilla/firefox

I would rather have my profile in the normal default location but I want to ensure that I don't leave pointers to the wrong location that could cause problems.

I am running Firefox 121.0 (64-bit) from flathub on Debian GNU/Linux 12 (bookworm).

Any help appreciated.

I've looked at various suggestions to fix the above-reference problem and have checked that "open previous tabs and windows" is checked and that "clear history when Firefox closes" is *not* checked. But nothing is working. This started happening only a week or so ago.

Thank you for ideas.

Sheesh, I tried to append to another question but failed. Just as well... I am using a Dell Inspiron 1545 laptop with Ubuntu 22.04.3 LTS. Every time I put my laptop in standby mode (close the display) then reopen the Firefox window expands beyond the left edge of the computer. I tried some solutions offered on the forum but they did not help. Now when this happens I hit the maximize button and the Firefox display actually shrinks to a small size. That's counterintuitive but... When I hit the maximize button again the Firefox window expands to the correct size. So it's now only a minor annoyance. It seems like there ought to be a simple solution to this but I haven't found it yet.

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data is NOT!!! no synchronization, no loading of passwords, addresses, extensions!!!

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Safari, Microsoft Edge, or the on phone app just fine. I did not have this issue last week. To date I have tried: 1. Clearing cookies and cache 2. Forgetting the website 3. Turning off all addons/plugins 4. Changing theme 5. Uninstalling and reinstalling FireFox 6. Refreshing FireFox 7. Turning off fingerprinting 8. I do not use a VPN 9. Tried using incognito mode 10. Tried using safe mode

Please help. This is so frustrating. It is not on the bank's end as others can sign into their account just fine from Mozilla Firefox. It is not a computer issue, because I cannot sign in on either my laptop or my computer. I do have my browsers synced across machines, but I have tried logging out and signing in again to no avail.