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Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to dow… (tuilleadh eolais)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 1 bhliain ó shin

Answered by alexasergiu03 1 bhliain ó shin

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (tuilleadh eolais)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 bhliain ó shin

Answered by Mandelbrot1 1 bhliain ó shin

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Firefox Desktop Download Error

I cannot download Firefox for desktop. I get an error message in my Chrome browser saying my connection is not private. It says my certificate is not valid. Where do I g… (tuilleadh eolais)

I cannot download Firefox for desktop. I get an error message in my Chrome browser saying my connection is not private. It says my certificate is not valid.

Where do I go from here?

Thanks, Denny

Asked by dczopur 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Unable to run 'flatpak install firefox' on chromebook

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos Installed flatpak and repositories but when I try to use flatpak to install firefo… (tuilleadh eolais)

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos

Installed flatpak and repositories but when I try to use flatpak to install firefox I get "No remote refs found similar to ‘firefox’".

I have tried following a few other ways to get it installed, such as using sudo and using sudo su but that has not worked at all.

I followed to flatpak quick setup on Chromebook guide that is linked in the above help article and created the nested containers in crosh as well.

below is what happens if I go to flathub and copy-paste their recommended command to install firefox.

Remote ‘flathub’ found in multiple installations:

  1) system
  2) user

Which do you want to use (0 to abort)? [0-2]: 2 error: Nothing matches org.mozilla.firefox in remote flathub

Asked by Kili Luther 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Used Firefox for years, suddenly it does not work, and new version will not install

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when … (tuilleadh eolais)

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when Firefox failed to connect to an external email server and for sending queries like this one because Firefox does not work and will not reinstall. )

Asked by bob-hudson 10 mí ó shin

Answered by bob-hudson 10 mí ó shin

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Firefox Stopped Working...

The Firefox on my PC abruptly stopped working for pretty much no discernable reason and I don't know what to do. I've tried restarting the PC, uninstalling and reinstalli… (tuilleadh eolais)

The Firefox on my PC abruptly stopped working for pretty much no discernable reason and I don't know what to do. I've tried restarting the PC, uninstalling and reinstalling Firefox and nothing.

I dont get an error message. It just...doesn't start. If I reinstall it, I'm able to get the browser pulled up but then nothing on it works. It won't take me to any websites, it won't open the settings, it won't do anything. Refreshing the browser doesn't work either.

Failing that, I hopped on my phone and attempted to troubleshoot using information on this very site. I discovered that the problem might be stemming from corrupted profile data. I attempted to load the profile manager from Windows using command prompts...but that command doesn't do anything either.

I attempted to find the profile data on my computer and delete it...didn't work. I tried to reinstall Firefox to have it generate new browser data and that didn't work either. I dont know what to do and I dont know I'm supposed to fix this.

Please help, thank you in advance.

Asked by timothy.wolfe17 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Files, Edit, View, History, Bookmarks, etc tab disappeared after update to 110.

The bar that contained those items disappeared in Firefox after the update to 110 I believe. I don't know how to get it back, I've searched settings. The bookmarks and… (tuilleadh eolais)

The bar that contained those items disappeared in Firefox after the update to 110 I believe. I don't know how to get it back, I've searched settings. The bookmarks and all the data appear to still be there. It's been there since, I think, version .9 something. I updated to windows 10 from windows 7 about 3 months back. I noticed the change immediately. I don't even know what the bar is called. I still have my windows 7 machine since I am still trying to resolve problem with windows 10 and I'm even thinking of going back to window 7. It did the update to 109 without a problem.

HELP!!

It is probably something simple by windows is more a game machine to me. I learned computers on a GE-645 to give you an idea of how old I am.

Thanks

Asked by Multics 10 mí ó shin

Answered by Paul 10 mí ó shin

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Firefox version 100

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!! … (tuilleadh eolais)

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!!

Asked by cc^ 1 bhliain ó shin

Answered by cc^ 1 bhliain ó shin

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Profile cannot be loaded - Tried all advice I can find already

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox Hi, To get myself off MS Edge (as its Chromium … (tuilleadh eolais)

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

Asked by marcusobrien 1 bhliain ó shin

Answered by marcusobrien 1 bhliain ó shin

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Can’t Open Firefox At All

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had th… (tuilleadh eolais)

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had this issue with other browsers in the past eg opera and brave but gave up on them, however, I really want to switch to firefox so would appreciate your help. For some reason it seems chrome is the only browser I can even open on my laptop (windows 11). Do you know a fix?

Asked by oliverjamesharrison 2 sheachtain ó shin

Answered by oliverjamesharrison 2 sheachtain ó shin

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Importing Saved Passwords in Mozilla v94

Hi, I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the… (tuilleadh eolais)

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Asked by lesa797 2 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox won't work since moving to secondary hard drive

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature… (tuilleadh eolais)

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Asked by shadley02 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (tuilleadh eolais)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Asked by andrzejm007 10 mí ó shin

Answered by andrzejm007 10 mí ó shin

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Profile Missing or Inaccessible

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstal… (tuilleadh eolais)

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstall the dev edition but i manually cleaned the directorys: C:\Program Files\Mozilla Firefox Dev Edition C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles

Firefox still works but the new dev edition after fresh install doesn't

Asked by Firefox_Beginner 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Migrate my firefox installation to a new notenbook preserving open tabs, bookmarks and cookies

Hello, after installing 98.01 recently a tab was opened that informed about a feature for Firefox installations on smartphones: the site said that it is possible to con… (tuilleadh eolais)

Hello,

after installing 98.01 recently a tab was opened that informed about a feature for Firefox installations on smartphones: the site said that it is possible to continue my work where I stopped before, including open tabs, bookmarks etc.

I don't have a smartphone - I only use firefox on my notebook. Since I'm considering to buy a new notebook in the upcoming weeks I ask myself how it is possible to migrate my current firefox installastion to a new notebook. Especially I'd like to have all my open tabs, bookmarks and cookies back after having installed firefox on the new notebook.

How can I do this? GreetZ and thanks a lot in advance!

Alien

Asked by alien1 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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108.0.2 (64-bit) to 109.01

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps… (tuilleadh eolais)

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming

Asked by abroadwarriorc 9 mí ó shin

Answered by jonzn4SUSE 9 mí ó shin

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reinstallation

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can… (tuilleadh eolais)

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can... currently asking through android Firefox have account yet win browser will not do a thing and no reference of installation in Windows directory despite shortcuts being visible and a rough simily of Firefox browser opening on desktop really freaking me out... can you advise please...

Asked by capricorn.one2112 1 bhliain ó shin

Answered by capricorn.one2112 1 bhliain ó shin

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Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (tuilleadh eolais)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Asked by MarkZ 10 mí ó shin

Answered by MarkZ 10 mí ó shin

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general use of Firefox, wont load any wepside.

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i… (tuilleadh eolais)

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

Asked by Hapsie 6 mhí ó shin

Answered by TyDraniu 6 mhí ó shin