Firefox Community Forum

Hi everyone,

I’ve been experiencing synchronization issues with Firefox lately.

Current situation: Tabs sync correctly between devices, but bookmarks and passwords no longer sync between my iPhone and my computer.

I’ve also considered an issue with profiles, I currently have three Firefox profiles:

• default-release (currently in use)
• default
• default-release-1

I also used Firefox Troubleshoot Mode (restart with add-ons disabled) to test the issue.

sync-log : The sync-logs show many success-sync entries and only a couple of error-syncs. There are no obvious connection issues (I’m using a shared connection in a rural area). However, bookmarks and passwords are still not syncing properly across devices.

Observed behavior: Sync is active and "functional" Only specific data types (bookmarks and passwords) are affected The issue persists even after signing out and back into Sync, and restarting Firefox on both devices

Checks already done: Sync is enabled for bookmarks and passwords Sync logs mostly show successful operations rather than errors

Hypothesis: A Firefox profile conflict

Question: How can I restore Sync properly without losing my bookmarks, passwords, or other data?

Thank you for your help.

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Using a Mac Monterey 12.7.6 and uptodate firefox.

Trying to use "tree style tabs". I'm trying to drag and drop a tab named "CHILD" to a tab named "PARENT". Instead of appearing in the tab PARENT the CHILD tab disappears and its content is added to the PARENT tab.

I would prefer the child tab to nest within the parent tab.

Thank you!

Today (4/27/2026) I am suddenly unable to log in to My Account on various websites (eMail, grocery store...) The business page opens but when I try to go to the account login page, I either get a blank page or the page spins and spins and never goes to the login page. I am able to get to the logins on Safari. I've cleared cache and cookies, and closed out of Firefox and reopened.

.

A new Facebook link can open Firefox and work, but subsequent Facebook links result in a failure. The error message is "This content isn't available right now When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted."

The Facebook links work with other browsers.

Restarting Firefox begins the cycle again. This has become a problem just in the last month or so.

Is there any work being done to add the option to order the password autofill dropdown to order those entries by recently used rather than alphabetically. See screenshot

Since the latest Firefox update, I cannot load my primary banking account, and one of my work websites won't load. I can access both of these sites on other browsers.

i have a new website tvbmaloha.com called "aloha bumper stickers" , and the order page does not display on my desktop mac , but displays elsewhere fine . the page loads but it is consistently blank. godaddy has been unable to fix this , as the page loads fine on other devices. any help would be appreciated. thanks ! it displays with crome and safari fine.

I use Firefox on a Macbook, and occasionally on my IPhone SE. I have no sense of what 50GB of web browsing means. I play episodes of French in Action from Learner.org. Very occasionally stream movies.

After about 20 days since installation, I have 27GB left.

I've been using MAC (multi-account containers) for a few months. Awesome feature, especially useful for logging into multiple email accounts in the same tenant (M365, GW, etc). In the recent past, if I had an issue with a particular login, I could go to the Firefox Multi-Account Containers extension button on the top bar, click on it...then Manage Containers, select the container to manage, there was a set of options, one of them being "Clear Cookies and Site Data" (or similarly worded). That would clear the data for that MAC which would resolve my issue. Now. that option is no longer shown when clicking the Manage Containers button. I've included a snapshot of what is shown now.

The ability to clear the data for that particular MAC is invaluable. How can I get that back?

MacOS (26.3.1 a). Firefox 150.0 (aarch64)

P.S. I just found the "Report" option on the extension itself in the Extension settings. I will post this message there as well.

LThibx

What are the main difference between the 'free' VPN feature (currently on Firefox) versus the 'paid' version - beyond the pricing and ability to use other browsers with 'paid' VPN.

Thanks in advance.

Recently I had a problem with Firefox opening a second icon on my Macbook. In order to fix it, I uninstalled and then re-downloaded Firefox. I tried to put everything back to the way it was before but I still have a problem with some websites not playing video. Most notably, Instagram and Blue Sky. I have attached screen shots. I have set Firefox to playback videos automatically but this has had no affect. Can anyone help?

When I open Firefox for the first time after logging in to my macbook, after a few minutes, a second Firefox icon appears in the dock at the bottom of the screen. Why is this happening (only started a few days ago)? And how do I stop it?

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly. All other browsing activity in Firefox remains protected when the VPN is on."

How then am I protected in any kind of secure way?

All it would take is the Mozilla services using my public IP to lose my browsing protection. How are those connections secured to protect my identity from being exposed once the VPN is enabled and even after the VPN is enabled?

If the public IP can be discovered at sign-in, re-connections, and public Wi-Fi connections before the VPN is enabled, then that same public IP can be traced through internal logs to uncover all the VPN activity done after sign-in, re-connections, and public Wi-Fi access. So, how exactly can I trust the VPN protects my activity at all?

I'm just curious how you setup any protection prior to the VPN being enabled? I'm a former IT Network Specialist I had my CISCO CCNA certificate (Worked in school districts who wouldn't pay for additional certificates so I did all the study work and practice testing up to the CCNP certification just could never afford to take any of the exams beyond the CCNA). So, when I see these additional things like your 50 GB of free browser VPN and read how it works I get curious about the actual protections being provided. Are the people more vulnerable than they may be led to believe?