Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (tuilleadh eolais)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 2 mhí ó shin

Answered by dieten 2 mhí ó shin

  • Réitithe

Firefox update failed, now browser will not function.

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser… (tuilleadh eolais)

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser will open but will not load any websites. Also, settings page will not open. If Firefox browser is closed and reopened a message is shown stating "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window".

My troubleshooting actions: Installed/Uninstalled firefox several times, removed c:\ProgramData\Modzilla folder - status/functionality mentioned above does not change.

Windows running on target computer is completely updated and patched.

Thanks for assist, David

Asked by dsudduth 3 mhí ó shin

Answered by jscher2000 - Support Volunteer 3 mhí ó shin

  • Réitithe

Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (tuilleadh eolais)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Asked by emma.elizabeth.crisp 4 mhí ó shin

Answered by emma.elizabeth.crisp 4 mhí ó shin

  • Réitithe
  • Cartlannaithe

New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (tuilleadh eolais)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 8 mí ó shin

Answered by cor-el 8 mí ó shin

  • Réitithe
  • Cartlannaithe

Uninstalling McAfee Killed Firefox

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no mes… (tuilleadh eolais)

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no message, but Firefox opens with basically blank window and unresponsive.

Asked by weightdn 8 mí ó shin

Answered by cor-el 8 mí ó shin

  • Réitithe
  • Cartlannaithe

Firefox won't load any pages at all (no error message, just unresponsive)

I got a new PC and installed Firefox, synced with my account. Everything worked fine for a few days but then it became unresponsive, in the sense that it won't try to lo… (tuilleadh eolais)

I got a new PC and installed Firefox, synced with my account. Everything worked fine for a few days but then it became unresponsive, in the sense that it won't try to load any pages at all. I uninstalled it completely and did a refresh but it is still the same - attached is a screenshot of the brand new copy, where it won't even load the welcome info. Entering a URL and hitting Enter does nothing at all. It's totally unusable and I have no idea what else to try! Anyone have this issue?

Asked by cyclicicy 10 mí ó shin

Answered by jscher2000 - Support Volunteer 10 mí ó shin

  • Réitithe
  • Cartlannaithe

Firefox will not download and work

I have been using Firefox for years but in the last 2 weeks it suddenly started not working properly, being incredibly slow with any search. I uninstalled and re-installe… (tuilleadh eolais)

I have been using Firefox for years but in the last 2 weeks it suddenly started not working properly, being incredibly slow with any search. I uninstalled and re-installed but it still would not work and not it will not even install properly. I have tried about 12 times to install Firefox but it never uploads and works.

I use Windows 11 on Lenovo Yoga, and use the 32 bit version of Firefox. Any ideas what the problem could be?

Chris

Asked by chris.samuel 11 mí ó shin

Answered by jscher2000 - Support Volunteer 11 mí ó shin

  • Réitithe
  • Cartlannaithe

Firefox is not even starting! A report to the expert:

Hi everyone. For the last 6 months, the <Firefox.exe> process is being terminated immediately after launching it. I tried every solution I came across in the intern… (tuilleadh eolais)

Hi everyone. For the last 6 months, the <Firefox.exe> process is being terminated immediately after launching it.

I tried every solution I came across in the internet: from making a fresh clean installation to changing the profile, deleting the cache files and searching for Malwares and viruses. Unfortunately, nothing has worked.

Nevertheless, if I rename the "Firefox.exe" file to any other name, it will work without a problem. And if I kill the <explorer.exe> process, and then run "Frefox.exe" -without changing its name-, it will also function properly.

Before yesterday, I bought a new computer, installed Firefox, and it was working smoothly. However, today, I installed Office 2021 Pro Plus, logged into my Microsoft account from Word and <Firefox.exe> process is being terminated upon lunching it again.

I formatted the system, made a restore point, downloaded another version of office (2019 Pro Plus), logged into my Microsoft account, and the same has happened again. I tried different scenarios; the result is always the same.

  • Same problem is happening with Chrome. Only Edge is working if I logged into my Microsoft account from office apps.

Any idea?

Asked by mr.yamanqassem 11 mí ó shin

Answered by FredMcD 11 mí ó shin

  • Réitithe
  • Cartlannaithe

reinstalling firefox isn't working

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Ed… (tuilleadh eolais)

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Edge) and downloaded the app. It completed the installation but when the browser opens it doesn't do anything. I can't move around or open any sites. It's just frozen on New Tab and nothing works. I can't even sign in - I can click on the sign in button but it doesn't do anything.

When I tried downloading the app from chrome, I got the attached text box and the same general result. Firefox opened but didn't work.

I've spent hours today trying to just get the regular browser working (forget about the VPN) and I'm frustrated. I have yet to find a way to call a support desk who can help me in "real time".

Thank you to anyone who can solve this for me and get me back to working in Firefox again (and able to print). Katie

Asked by kmcd9 12 mí ó shin

Answered by jscher2000 - Support Volunteer 12 mí ó shin

  • Réitithe
  • Cartlannaithe

Impossible to install Firefox, error: VCRUNTIME140_1.dll

Hi, I can't install Firefox and I don't know what's going on here. Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop a… (tuilleadh eolais)

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

Asked by mrmister23 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

won't work at all

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1… (tuilleadh eolais)

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1.dll is not functioning or something. Another item: A box tells me to turn off Firefox -- after I have uninstalled Firefox. The program opens and remains totally inert. I spent hours last night and finally it worked -- wonderful. This morning nothing worked. Uninstall -- install ad nauseum. Nothing works. I am writing you.

Jack Simons

Asked by jackhsimons 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Does not load any web pages

Brand new pc, new download of Firefox. App opens and allows web addresses to be entered but does not load anything. Nothing happens, it's a blank page. I can't access any… (tuilleadh eolais)

Brand new pc, new download of Firefox. App opens and allows web addresses to be entered but does not load anything. Nothing happens, it's a blank page. I can't access any settings pages either. I've downloaded and reinstalled Firefox a few times and I got an error message during installation two of the times. I've attached a screenshot of the error message, which reads "firefox.exe - System Error // The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

Asked by tiredpianist 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

I click on the firefox icon on the desktop it starts and only goes as far as a white lit page, no functions are available after this, I try in chrome to download Firefox again without deleting my defective Firefox

I have no got a clue of what is my problem, it has always worked fine, yesterday I did get a request for firefox to update my security, I do not think I change anything, … (tuilleadh eolais)

I have no got a clue of what is my problem, it has always worked fine, yesterday I did get a request for firefox to update my security, I do not think I change anything, it all looked basic ok to me. But I did delete some unused programs in hopes of improving my empty space on the hard drive

Asked by firstsnowbird 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Removed win10 Office 365 app now firefox is dead.

PC was running fine and firefox. Removed the office365 app that comes with win10 and now its no go. Reinstalled and no go. Done safe mode and no go. Removed all files and… (tuilleadh eolais)

PC was running fine and firefox. Removed the office365 app that comes with win10 and now its no go. Reinstalled and no go. Done safe mode and no go. Removed all files and new install of firefox still no go.

So I have to say that may be office365 app has removed some important files that were shared. I haven't installed office365 as I use office pro 2010 which still works fine. Im used that snarky edge browser at the moment.

Any ideas?

Asked by engineer4423 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Cannot Surf Web on Firefox

Recently I have been unable to surf the web on my Firefox Browser. I have tried uninstalling and reinstalling it a few time to no avail. I have checked my Firewall settin… (tuilleadh eolais)

Recently I have been unable to surf the web on my Firefox Browser. I have tried uninstalling and reinstalling it a few time to no avail. I have checked my Firewall settings and Firefox is not blocked. I know other browsers work as I am sending this through Edge.

I checked my event viewer and found that Firefox was being denied access (see attached pic). Any suggestions to get this resolved would be welcome.

Asked by andrematti83 1 bhliain ó shin

Answered by andrematti83 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Firefox doesnt work and any page cannot be opened

i was clearing my PC from unused programs apps and i deleted files named on MICROSOFT VISUAL And anything stop loading please help me fix the problem i have dark theme an… (tuilleadh eolais)

i was clearing my PC from unused programs apps and i deleted files named on MICROSOFT VISUAL And anything stop loading please help me fix the problem

i have dark theme and when i typing anything in search the page is basic dark and nothing appears

Asked by shiyanartur2007 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Firefox wont load pages, Get VCRUNTIME140_1.dll Not Found Errors

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTI… (tuilleadh eolais)

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTIME140_1.dll Not Found. I then click OK and Firefox Installs but when I load it no webpages will come up just a black screen no indications it is even trying to load the page, no error message. It does nothing. Cant even open Google.com 2. I looked in MS forums and they say to install Visual C++. Did every x86 and X64 version I could find. Still have the problem even after uninstalling Firefox and reboot. 3 Have McAfee, and took Firefox off the Safe list then put it back on. 4. Went to try and find the file but can't on a reputable website. So I looked for this file on my Dell Laptop and Asus Desktop. Both have Firefox installed and it works fine. Get this, NONE of my other two computers have that exact file name anywhere. VCRUNTIME140_1.DLL! They have 140.DLL and a few other 140.dll with different variation but no 140_1.dll? So how does Firefox run on 2 other computers without this DLL but not on this new one? They are all Windows 10 Would appreciate any help. Seems to be a Firefox or Lenovo Issue just not sure. If anyone know how to get the DLL from MS let me know.

Asked by Mark M 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Firefox starts, but cannot open any Page

Firefox on a Windows 10 (Build 19042.1052) that It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just… (tuilleadh eolais)

Firefox on a Windows 10 (Build 19042.1052) that

It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just stays white. Also nothing happens if clicking on a bookmark. Or the settings. I was able to open the about:support page via the menu, but not by entering it into the adress bar.

Here are the things that I already tried to no avail: - updated to the latest version - Incognito mode - Troubleshoot mode - graphics card driver is up to date - reinstallation - Cleaning Firefox - delete firefox profile - clearing the start cache - downgrade to version 88.0.1

It is weird, that the about:support page works when opened from the menu but not when entered into the adress bar, right? This means that content can be displayed, but you cannot navigate to it via the address list. But then why don't bookmarks work either?

By the way: It is not a network Issue. Chrome and Edge work, and also the problem persists across multiple different networks.

Asked by stephan.graf 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin