Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

Extremely urgent

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for… (tuilleadh eolais)

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Asked by alubbers 6 lá ó shin

Answered by TNorth 6 lá ó shin

  • Réitithe

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (tuilleadh eolais)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Asked by André Torkveen 2 sheachtain ó shin

Answered by André Torkveen 5 lá ó shin

  • Réitithe

Firefox is managed by organization

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization… (tuilleadh eolais)

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization" . On clicking on it, it says "The Enterprise Policies service is active but there are no policies enabled". I have attached screenshots for the same. Does any one know how to resolve this bug?


edit: fixed formatting cause by space before I am

Asked by Gourav 6 lá ó shin

Answered by cor-el 5 lá ó shin

  • Réitithe

My G mail stopped getting

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MS… (tuilleadh eolais)

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MSN and it came back saying your Gmail will not accept any new emails..

Asked by oliviag126 1 seachtain ó shin

Answered by TNorth 1 seachtain ó shin

  • Réitithe

Firefox takes too long to load any page but in private mode is ok!

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it m… (tuilleadh eolais)

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it makes more than 1 minute. If i close mozilla and open it again, the first tab ok the rest it's a disaster In private mode it's ok! I checked google chrome and it's also ok!

Asked by spartakooss 1 seachtain ó shin

Answered by spartakooss 1 seachtain ó shin

  • Réitithe

Previous session not correctly closed

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs while I … (tuilleadh eolais)

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs

while I still have Firefox 95.0.2 from 12/20/2021 Firefox 54.0.01 from 8/19/2017 Firefox 61.0.01 from 7/30/2018 Over time newer versions accumulate & I've been told not to try to uninstall any of the older versions as it may crash ALL versions


it happened I think sometime after closing a normal session ... I was trying to clear out everything (junk & temp files etc.) as I normally do when using CCleaner then a message said Previous session not correctly closed a message said Firefox is still running do you want to force it to close" I said yes...then it said "its taking a long time to close... do you want to force it to close? I said yes... this happens occasionally & with EDGE as well...but usually there's no problems afterwards

btw: I'm using [Windows 8.1] & after several attempts at restarting Firefox...with different 'fixes' including using safemode... I did a computer restart ... & I did a regular profile backup last time 12/16/21 so as a last resort it may help...but I'm afraid to try to mess with it

anyway...then I was trying to look up solutions & for those of us who are not tech savvy..there's too much info & too may options & links & they lead to new articles like using about:config & browser.sessionstore.resume_from_crash & restoring sessions etc which just gets confusing I copied raw data to clipboard (which is a million pages) & then copied text to clipboard (not as bad...but it may help someone to help me....

hopefully someone can straighten this out for me... I'm worn out trying to figure it out myself thanks

Asked by firefoxylady 3 seachtaine ó shin

Answered by FredMcD 3 seachtaine ó shin

  • Réitithe

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (tuilleadh eolais)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 1 seachtain ó shin

Answered by FredMcD 1 seachtain ó shin

  • Réitithe

Firefox no longer loads pages or opens settings

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos… (tuilleadh eolais)

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos which were loading fine. Now nothing loads anymore.

I tried to go into settings or the help menu but those weren't loading. Now I am staring at a blank window with nothing but a search bar that doesn't work.

In the middle of this it came up with an error VIS something? It said that I had a missing file and said that reinstalling Firefox was the way to go. I've reinstalled Firefox already but it's done nothing but remove the error message and I still can't do anything.

Asked by vladimir.vladimirov.minkov 1 seachtain ó shin

Answered by TyDraniu 1 seachtain ó shin

  • Faoi Ghlas

Why can't I load GSN Games on Firefox. I keep getting this unable to load your Lobby message?

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out… (tuilleadh eolais)

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out where I put it. Malcolm.

duplicate. https://support.mozilla.org/en-US/questions/1364895

Asked by mhuscrof 1 seachtain ó shin

  • Réitithe

Firefox simply isn't doing anything.

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome. Please help. … (tuilleadh eolais)

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome.

Please help.

Asked by tympanicttu 1 seachtain ó shin

Answered by FredMcD 1 seachtain ó shin

  • Réitithe

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (tuilleadh eolais)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 1 seachtain ó shin

Answered by james_UK47 1 seachtain ó shin

  • Réitithe

Addons automatically re-enable themselves

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and wh… (tuilleadh eolais)

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and when I disable any of them, it will automatically be re-enabled after some seconds. How can I stop that?

Asked by jan.heidbrink 1 seachtain ó shin

Answered by jonzn4SUSE 1 seachtain ó shin

  • Réitithe

APPCRASH in event log even when Firefox ist not running/started. Why is Firefox executed there?

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the applicat… (tuilleadh eolais)

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the application log two app crashes of Firefox are logged again and again (mostly every 3 to 4 hours, sometimes even shorter). My problem now is that these logs also come from times where Firefox is not running. I am not primarily concerned with what is causing this, Firefox is working fine as written, but why Firefox is running there. Is this an automatic update search? My update settings are as follows: "Check for updates, but ask before installing", "Use a background service to install updates" is disabled. Also, it shows an incorrect version "95.0.2.8022" even though I already have "96.0.1" installed. I hope someone can answer my question and thanks in advance.

In addition the first eventlog message of those two: Fehlerbucket , Typ 0 Ereignisname: APPCRASH Antwort: Nicht verfügbar CAB-Datei-ID: 0

Problemsignatur: P1: firefox.exe P2: 95.0.2.8022 P3: 61be560a P4: StackHash_393e P5: 0.0.0.0 P6: 00000000 P7: c0000005 P8: PCH_50_FROM_unknown+0x0000000000000000 P9: P10:

Asked by mozilla307 1 seachtain ó shin

Answered by mozilla307 1 seachtain ó shin

  • Réitithe

Incomplete "Clean Reinstall"

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also h… (tuilleadh eolais)

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also had failures), tried to do "Clean Reinstall" per https://support.mozilla.org/en-US/questions/1075976 after renaming Program Files and uninstalling Firebox. Article indicated that settings, preferences and bookmarks would be retained. I GOT A BLANK VERSION OF FIREFOX...no tabs, no frequent visited, etc. How do I get these back?

Asked by WhiteBimmer 1 seachtain ó shin

Answered by WhiteBimmer 1 seachtain ó shin

  • Réitithe

Full screen goes darker after about 5 seconds

Hope someone can help. When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to ha… (tuilleadh eolais)

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

Asked by mhurtault 1 mhí ó shin

Answered by FredMcD 1 seachtain ó shin