Showing questions for topic:

Manage payment methods list missing

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCount… (tuilleadh eolais)

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

Solved 11 80

Firefox supplied email issue

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect… (tuilleadh eolais)

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it.

This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*.

I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website.

How do I do that?

Solved Cartlannaithe 2 161

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, ho… (tuilleadh eolais)

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I wanted to see how much they would charge for shipping so I had to put in my address and I allowed it to autofill but then it put in my credit card details. I do not give my credit card details to sites that I am unfamiliar with, I will use PayPal instead and this site then captured my details and sent a SMS to my phone to confirm so I know that they have captured some of my details, probaby my credit card details as well.

I went to settings assuming that the settings may have changed in the last update of Firefox but there is still no tick in the box Save and autofill payment info. I want to delete my credit card details from Firefox but I can't find them. There is nothing at all under payment methods and under addresses there is no record of my credit card.

I wanted to send this to Firefox as a bug report but I can't see how to do that. Perhaps you could send a bug report for me.

Solved 8 111

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests m… (tuilleadh eolais)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Solved Cartlannaithe 2 434

How do I force enable autofill for all countries?

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country. How can I ena… (tuilleadh eolais)

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country.

How can I enable it in all countries so I can actually use it? I want to autofill name, address, and credit card details.

Solved 2 40

Save and fill payment methods is not available

Hi, As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment metho… (tuilleadh eolais)

Hi,

As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment methods when each previous browser could which make me think that this is potentially an oversight?

I live in the Isle of Man which is a Crown Dependency meaning we are closely related to the UK and most often follow their laws and regulations making the Isle of Man a very likely valid candidate for the Save and fill payment methods feature.

Please can the viability of this feature being accessible to the Isle of man be looked into allowing me to finally make Firefox Mozilla my sole boswer?

Solved Cartlannaithe 1 170

Credit card

Hello, I can't save my credit card in Firefox. I looked in AutoFill, but there's nothing there. I have version 146.0.1 (64-bit) and I'm in Switzerland (CH).

Solved Cartlannaithe 1 170

Не работтает заполнение форм.

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как … (tuilleadh eolais)

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как я часто заполняю формы одними и теми же данными и значениями. В чем может быть проблема?

Solved 6 10

No audio available

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debi… (tuilleadh eolais)

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debian 12, but recall some problems starting about the 133.0 update. No audio with Youtube, Amazon testimonials/reviews, etc.

Please help?

Solved Cartlannaithe 3 190

How to change pin which is required when using saved card payment details?

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I f… (tuilleadh eolais)

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I found where I could change my password (which I don't want to do) but nothing for the pin. What can I do?

Solved 4 40

how do I amend or otherwise control or stop the autofill of bank card detail feature?

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no pro… (tuilleadh eolais)

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no problem with this, but would like to know how to at least suspend this feature.

Solved 2 50

How do I update my credit card information stored in Firefox?

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old ac… (tuilleadh eolais)

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Solved Cartlannaithe 2 574

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (tuilleadh eolais)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Solved Cartlannaithe 5 386

Delete Credit Card info

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to … (tuilleadh eolais)

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

Solved 3 60

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (tuilleadh eolais)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Solved Cartlannaithe 9 577

Back arrow anomoly & auto-fill issue indicating external, non-Mozilla-authorized browser functionality control

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in … (tuilleadh eolais)

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in the current tab, the back-arrow will grey-out and become non-functional. But some sites are allowed to embed an instruction which causes Firefox to just keep on back-arrowing indefinitely, without EVER greying-out the back-arrow; it just keeps on re-loading the same initial web page. The yelp.com website is a good example of this behavior. Firefox should prevent sites from embedding functional-override coding which causes the browser to behave abnormally like this. Another functional-override example are websites that, DESPITE having a global Firefox browser setting to NOT auto-fill fields, the site causes Firefox TO REMEMBER the data anyway, and then to re-display the data at the credentials step as a pull-down menu underneath the Username field and, more often, the 2FA field. Haven't seen any site yet override the no-auto-fill setting for the Password field, however...luckily.

Solved Cartlannaithe 1 140