Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe
  • Cartlannaithe

Unable to sign in - Primary account email required for reset

I need to sign in so that I can sync my profile but am getting this error message when trying to reset the password "Primary account email required for reset". I'm not su… (tuilleadh eolais)

I need to sign in so that I can sync my profile but am getting this error message when trying to reset the password "Primary account email required for reset". I'm not sure what this means.

Asked by Nullogy45 10 mí ó shin

Answered by Nullogy45 10 mí ó shin

  • Réitithe
  • Cartlannaithe

Logging in on second computer results in incorect password

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password sc… (tuilleadh eolais)

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Asked by rob.brown 10 mí ó shin

Answered by rob.brown 10 mí ó shin

  • Réitithe
  • Cartlannaithe

Login into m'y account fails on Windows but works on Android

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I wo… (tuilleadh eolais)

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

Asked by SM 8 mí ó shin

Answered by Denys 8 mí ó shin

  • Faoi Ghlas
  • Cartlannaithe

I can’t access my Firefox account

Hello, My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but th… (tuilleadh eolais)

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Asked by SuMo Bot 6 mhí ó shin

Last reply by Paul 6 mhí ó shin

  • Réitithe

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (tuilleadh eolais)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Asked by John W Love Jr 5 mhí ó shin

Answered by John W Love Jr 5 mhí ó shin

  • Réitithe

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (tuilleadh eolais)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Asked by Oldneweng 5 mhí ó shin

Answered by jscher2000 - Support Volunteer 5 mhí ó shin

  • Réitithe

My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (tuilleadh eolais)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Asked by Raha Khan 4 mhí ó shin

Answered by Kiki 3 mhí ó shin

  • Réitithe

expedia pop up

Every time I try to open Firefox Mozilla this pops up:www.expedia.com/identity/api/v1/oauth2/callback/google-web?error=access_denied&state=MuRPJl7NGKnHkJs3P3gwVI9MUOz… (tuilleadh eolais)

Every time I try to open Firefox Mozilla this pops up:www.expedia.com/identity/api/v1/oauth2/callback/google-web?error=access_denied&state=MuRPJl7NGKnHkJs3P3gwVI9MUOzHbdnYA1eA8_aRTcA

How do I get rid of it? I have closed it but it returns the next time I try to enter firefox

Asked by sykish 1 mhí ó shin

Answered by dessertdish 1 mhí ó shin

  • Réitithe

play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

Asked by Noelene Francis 3 mhí ó shin

Answered by Denys 3 mhí ó shin