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Firefox won't load any pages at all (no error message, just unresponsive)

I got a new PC and installed Firefox, synced with my account. Everything worked fine for a few days but then it became unresponsive, in the sense that it won't try to lo… (tuilleadh eolais)

I got a new PC and installed Firefox, synced with my account. Everything worked fine for a few days but then it became unresponsive, in the sense that it won't try to load any pages at all. I uninstalled it completely and did a refresh but it is still the same - attached is a screenshot of the brand new copy, where it won't even load the welcome info. Entering a URL and hitting Enter does nothing at all. It's totally unusable and I have no idea what else to try! Anyone have this issue?

Asked by cyclicicy 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Uninstalling McAfee Killed Firefox

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no mes… (tuilleadh eolais)

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no message, but Firefox opens with basically blank window and unresponsive.

Asked by weightdn 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (tuilleadh eolais)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Asked by emma.elizabeth.crisp 1 bhliain ó shin

Answered by emma.elizabeth.crisp 1 bhliain ó shin

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Firefox update failed, now browser will not function.

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser… (tuilleadh eolais)

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser will open but will not load any websites. Also, settings page will not open. If Firefox browser is closed and reopened a message is shown stating "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window".

My troubleshooting actions: Installed/Uninstalled firefox several times, removed c:\ProgramData\Modzilla folder - status/functionality mentioned above does not change.

Windows running on target computer is completely updated and patched.

Thanks for assist, David

Asked by dsudduth 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (tuilleadh eolais)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 bhliain ó shin

Answered by dieten 1 bhliain ó shin

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New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (tuilleadh eolais)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin