Firefox Community Forum

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как я часто заполняю формы одними и теми же данными и значениями. В чем может быть проблема?

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debian 12, but recall some problems starting about the 133.0 update. No audio with Youtube, Amazon testimonials/reviews, etc.

Please help?

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it.

This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*.

I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website.

How do I do that?

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

Hi,

As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment methods when each previous browser could which make me think that this is potentially an oversight?

I live in the Isle of Man which is a Crown Dependency meaning we are closely related to the UK and most often follow their laws and regulations making the Isle of Man a very likely valid candidate for the Save and fill payment methods feature.

Please can the viability of this feature being accessible to the Isle of man be looked into allowing me to finally make Firefox Mozilla my sole boswer?

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

So I've been looking for the saved payment methods in my browser since I got a new card.

I realized that it is gone and that has 2 consequences for me.

1. I Cannot for the life of me remove the currently old saved one.

And

2. I do not want to save the new actual one, since I seem to have no control of my saved cards and will not be able to remove it.

Also I made Firefox stop asking, but it does not get the memo and keeps asking to save my new card.

So the common thing is that the saved cards should be in "about:preferences#privacy" under "Autofill" and there should be a button that says "Saved payment methods".

There is media on this. pictures etc. youtube videos and it is a box that appears when you press it unlike about:logins which is a tab in itself, so accessing it this way seems to be no option.

Doing some digging and found this article https://support.mozilla.org/kn/questions/1443578 It does not work for me being in DK.

Downloaded a older version of firefox 142.0 to be specefik and it does have to feature / Button but, it also does not have any data.

So what gives Mozilla? Why did you remove the button and why is the data locked away?

Included are images of current version (146.0.1) having the button removed and 142 having the button.

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add new methods. The old methods do not show up, i.e. the list is blank. I have many old payment methods that I'd like to delete that show up in drop-down when I click in a credit card number field. Thanks, Ed Moulton

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in the current tab, the back-arrow will grey-out and become non-functional. But some sites are allowed to embed an instruction which causes Firefox to just keep on back-arrowing indefinitely, without EVER greying-out the back-arrow; it just keeps on re-loading the same initial web page. The yelp.com website is a good example of this behavior. Firefox should prevent sites from embedding functional-override coding which causes the browser to behave abnormally like this. Another functional-override example are websites that, DESPITE having a global Firefox browser setting to NOT auto-fill fields, the site causes Firefox TO REMEMBER the data anyway, and then to re-display the data at the credentials step as a pull-down menu underneath the Username field and, more often, the 2FA field. Haven't seen any site yet override the no-auto-fill setting for the Password field, however...luckily.

Hello,

Several e-commerce sites have forms for payment card details, and some of them have a field for ‘Name on Card’. Some sites fill in this field with what they think is the name on the card and, in my experience, it is often wrong. If the user deletes the mistaken value autofill will insert the correct name where it was, but, if the aberrant entry is left in place, autofill will not change it, and the payment can be refused. Would it be an idea to have autofill insert the correct name even if the field already has a value? If the value written by the site is correct then nothing is changed, but if it is wrong a refusal could be forestalled.

Alan.

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card but not to view or edit? Why? Please see attached screenshots. Please help - thank you.