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Surfshark

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed … (tuilleadh eolais)

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed it must be something to do with safesearch, so I clicked on the safesearch button but it does not give me the option to turn it off it just states 'You don't have permission to change your SafeSearch setting. It's locked by the device or network that you are browsing on' !! how do I get over this? any help appreciated,

Asked by tench6410 4 lá ó shin

Answered by tench6410 4 lá ó shin

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Can't install firefox browser on windows 10

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave u… (tuilleadh eolais)

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave up and uninstalled firefox but when I tried to reinstall it, it states that firefox was previously installed and allows me to reinstall. when I do that it always gives an error message that it was unsuccessful.

Asked by hillstrom0036 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 2 bhliain ó shin

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When I start to type an address in the URL bar, I get a drop down search box directly below the url/address bar. I do not want this

I had this problem 2 years ago and somebody helped me fix it as follows: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. (2) In th… (tuilleadh eolais)

I had this problem 2 years ago and somebody helped me fix it as follows:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. (2) In the search box above the list, type or paste URLB and pause while the list is filtered (3) Double-click the browser.urlbar.autocomplete.enabled preference to switch the value from true to false

HOWEVER --- I don't seem to have browser.urlbar.autocomplete.enabled in my new version 74.0. What happened to it? Does it have a new name now?

Note that I tried in Options / Preferences / Search

    I unchecked "Show search suggestions in location bar results

In Options / Preferences / Privacy

   I uncheck each of the boxes in the Location Bar section (History, Bookmarks, Open tabs).

Asked by dmcentee 2 bhliain ó shin

Answered by McCoy 2 bhliain ó shin

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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (tuilleadh eolais)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Asked by glennsaddress 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 2 bhliain ó shin

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Is it possible to convert old login files?

On my old computer, it seems I did not set up a Mozilla account. I have saved the logins.json and key3.db and saved them online. The most recent version of Firefox does n… (tuilleadh eolais)

On my old computer, it seems I did not set up a Mozilla account. I have saved the logins.json and key3.db and saved them online. The most recent version of Firefox does not use the key3 file. Is there anyway to convert these files so they can be read by the current Firefox? Or failing that, plaintext?

Asked by PoliteUser 2 bhliain ó shin

Answered by cor-el 2 bhliain ó shin

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Help! Need to move Bookmarks, Extensions & Add-Ons to another Mac

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to… (tuilleadh eolais)

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to an external drive, all the bookmarks and bookmark structure), extensions, and add-ons I have added to Firefox, and then add them to Firefox on my future Mac.

Do I just copy the Firefox app to the external drive? I looked in the Macs' base system Library and Preferences, and in my User files, but I do not see anything related to Firefox.

My old (current) and failing Mac is running the latest version of Catalina,

Thanks for any info!

Asked by fastdude 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 2 bhliain ó shin

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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (tuilleadh eolais)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 2 bhliain ó shin

Answered by trevorawestphal 2 bhliain ó shin

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Firefox update check can't talk to the mothership (likely)

I run Firefox on a number of systems and two of my work computers seem to be unable to check in with the Firefox update servers to get updates. See image for the exact er… (tuilleadh eolais)

I run Firefox on a number of systems and two of my work computers seem to be unable to check in with the Firefox update servers to get updates. See image for the exact error message.

"Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it."

My suspicion is my network team is blocking my browsers from getting to the Firefox update servers but I don't know how to test it. One of my browsers is 77.0, the other is 77.0.1. Both of them give me the error in the image. Both of them insist I'm on the latest version of Firefox when I use 'Help/About Firefox' to check.

If anyone knows what data I should collect to get this figured out I'd appreciate it.

Thanks

Asked by Tallbek 2 bhliain ó shin

Answered by Tallbek 2 bhliain ó shin

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I lost bookmarks and user passes after firefox update

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover.… (tuilleadh eolais)

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

Asked by hsamadzadeh 2 bhliain ó shin

Answered by FredMcD 2 bhliain ó shin

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Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (tuilleadh eolais)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 2 bhliain ó shin

Answered by Andrew 2 bhliain ó shin

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Want to re-install Firefox with completely clean slate

First time installing Firefox, I mis-entered email address. Wanted to correct. De-installed program, then re-installed. But I didn't get a clean slate. Firefox knew that … (tuilleadh eolais)

First time installing Firefox, I mis-entered email address. Wanted to correct. De-installed program, then re-installed. But I didn't get a clean slate. Firefox knew that I had an account. How to wipe slate clean and start completely fresh?

Asked by rconrad 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Importing from Opera

Microsoft will not let me use Opera without having to reinstall it every time Windows updates. I've been using Opera for 4 years and all my data and bookmarks are there.… (tuilleadh eolais)

Microsoft will not let me use Opera without having to reinstall it every time Windows updates. I've been using Opera for 4 years and all my data and bookmarks are there. Firefox does not give the option to import from OPERA!!! "Other browsers" never includes Opera. Help? Anyone know how to import from the browser I've been using for years?

Asked by brokenseven17 1 bhliain ó shin

Answered by Wesley Branton 1 bhliain ó shin

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Top bar in Fireox

Hi, I have a new computer and installed Firefox as my web browser. I have also Firefox on my old computer and could by signing in to my Firefox accounts get all my setti… (tuilleadh eolais)

Hi,

I have a new computer and installed Firefox as my web browser. I have also Firefox on my old computer and could by signing in to my Firefox accounts get all my settings and bookmarks in the Firefox on the new computer. On my old computer after opening Firefox there is a bar at the top with from left to right, File, Edit, History, Bookmarks, Tools, and Help. After opening Firefox on my new computer, that bar is not there. Can you please tell me how to get that bar also on my new computer in Firefox.

Thanks, Bert Schmitz

Asked by bschmitz 1 bhliain ó shin

Answered by McCoy 1 bhliain ó shin