Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

My passwords don't save even though I have all the correct boxes checked on settings

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I thi… (tuilleadh eolais)

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I think) firefox no longer asks to save passwords and doesn't volunteer any information about them.

Asked by karenbensonstudios 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Wrong Timezone in Firefox Browser

Hi there, I've searched and tried all the solutions I could find, but my FF browser still shows my timezone as Central, which is two hours ahead of my timezone, Pacific.… (tuilleadh eolais)

Hi there,

I've searched and tried all the solutions I could find, but my FF browser still shows my timezone as Central, which is two hours ahead of my timezone, Pacific. MS Edge displays correctly, it's just FF that has the issue. There are a couple of add-ins that say they can update the timezone in FF, but not sure if I should use them (not trusted).

I verified that privacy.resistFingerprinting is set on false. Also, my control panel timezone is correct and set as Pacific, but just to see if it would correct it, I changed it and did a restart, changed it again and did a restart, and FF is still displaying Central time.

Thanks in advance for your help...

Jim

Asked by jm24670 1 bhliain ó shin

Last reply by jm24670 1 bhliain ó shin

  • Cartlannaithe

Firefox browser issues

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox). But, when I clear history, and re-launch firefox, not al… (tuilleadh eolais)

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox).

But, when I clear history, and re-launch firefox, not all the images are there. Sometime very distorted pages come up.

I have a Dell inspiron laptop, and I spoke with the Dell technician, who refreshed firefox--that didn't work.

Then he re-installed firefox.

That didn't work either.

He checked all firefox settings, and they are correct.

In addition, when I use firefox, and search by sender I receive a message indicating "an error occurred.. retry"

Again this does not happen in Chrome. I DON'T with to use Chrome as my default browswer; I have always used firefox.

When I "retry", the list from the senders I have searched does come up. But this was never an issue. I contacted Yahoo Mail help, and they suggested contacting you.

When I first launch firefox, I get all the images. But if I clear history and re-launch, may images are not there on my Yahoo homepage--just empty boxes.

My husband has an Acer desktop, and he does not have this problem. I don't know what the difference is.

I do not know what is going on--I would like to know what to do. Or will it resolve itself eventually (perhaps with the next firefox update?)

This is issue does not appear to happen with Chrome, but I use firefox as my main browser.

Please assist as soon as possible, as I indicated, I use firefox as my main browser.

I have attached some images.

Asked by selena_vella 1 bhliain ó shin

Last reply by selena_vella 1 bhliain ó shin

  • Cartlannaithe

Capital One/Amazon Cloud Data Breach of 2019 does not appear in monitor.firefox.com

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019.… (tuilleadh eolais)

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019. I cannot find this on monitor.firefox.com - nor does Capital One appear in the comprehensive monitor list of all data breaches. Is there a way to alert firefox of this breach and/or why is this breach not appearing there? Thanks.

Asked by RiverboatSam 1 bhliain ó shin

Last reply by RiverboatSam 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Latest Windows 10 update

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs.… (tuilleadh eolais)

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

Asked by sjarmain 1 bhliain ó shin

Answered by sjarmain 1 bhliain ó shin

  • Cartlannaithe

new computer screen configuration

I bought a new computer that has a smaller screen. Firefox seems to be configured for the larger screen and much of the information is off to the side. If I zoom out, I c… (tuilleadh eolais)

I bought a new computer that has a smaller screen. Firefox seems to be configured for the larger screen and much of the information is off to the side. If I zoom out, I cannot see what is on the screen. How do I get Firefox configured to the screen?

Asked by billijodoll 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. … (tuilleadh eolais)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (tuilleadh eolais)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Browsing history now only goes back one month: how to recover older history?

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did th… (tuilleadh eolais)

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did this happen, and how can we get the older history back?

We have been researching this for several hours tonight and have already tried many of the suggestions such as viewing the places.sqlite file--which we did, but which also only showed history going to the beginning of June--trying to view the index.dat file--which came up empty using the index.dat analyzer reader--and trying to read a JSON file that is called "session store backups."

OS Windows 10

We know our way around a computer, more or less, but are not programmers or coders.

Asked by sarika7175 1 bhliain ó shin

Last reply by myjunkshere 1 bhliain ó shin

  • Cartlannaithe

How to reduce scrolling speed/sensitivity of mouse wheel when viewing Google Sheets in Firefox?

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll do… (tuilleadh eolais)

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll dozens of lines at a time. It doesn't misbehave with Sheets in Chrome. I've tried changing mouse settings and settings in Firefox but to no avail. Is there a setting somewhere in Sheets or Firefox that I can change to reduce the scroll speed?

Asked by Simon 1 bhliain ó shin

Last reply by Cedric & Bev Stone 1 bhliain ó shin

  • Cartlannaithe

Reader view: Read aloud feature is gone for Turkish pages

Hi. I use reader view a lot for both English and Turkish articles. I recently realized the headphone icon is gone for Turkish pages. You can test it with this article: … (tuilleadh eolais)

Hi. I use reader view a lot for both English and Turkish articles. I recently realized the headphone icon is gone for Turkish pages.

You can test it with this article: https://www.5harfliler.com/hosgoruyle-daralan-bir-ozgurluk-deneyimi-the-worst-person-in-the-world/

Any way to bring it back?

Asked by Schistura 1 bhliain ó shin

Last reply by Schistura 1 bhliain ó shin

  • Cartlannaithe

Recovering Sync Password

I've already looked through the FAQ and various solutions online and have not been able to find a solution that works. My issue is that while Firefox sync is signed in (… (tuilleadh eolais)

I've already looked through the FAQ and various solutions online and have not been able to find a solution that works. My issue is that while Firefox sync is signed in (and working) on 2 computers, as well as my iPhone and iPad, I have lost the password to the account and am not able to recover it from any of these devices. It seems the password saved in my "Passwords" is incorrect, and that seems to be the only place it was saved. I didn't write the password down anywhere, setup a recovery key, secondary email or two setup authentication.

I DO have access to the primary email account, but don't see any way to use that to recover the password either. As I am already signed in to sync, I AM able to add new devices using the QR code, but that doesn't seem to work for new computers (like the laptop I just bought). I have already extracted the saved passwords and bookmarks, and transferred them to a new account (the account I am signed in with right now).

However, I would rather use my original account instead of having two, nearly identical ones. I would also rather not fully reset my account as there might be something else I forgot to record that is buried in there somewhere. Is there some way to recover or extract my Firefox account password from one of the devices I am signed into? or is totally resetting the account the only option available?

Thanks

-Bryan

Asked by isabrick 1 bhliain ó shin

Last reply by TanKS 1 bhliain ó shin

  • Cartlannaithe

You showed my request coming from wrong IP address and wrong search engine

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrom… (tuilleadh eolais)

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrome Windows 10 and from an IP address that matches my Ipad and NOT my laptop.

How is that possible? I didn't send my question from my ipad. I sent it from my laptop which uses Windows 10 but Firefox; and I don't have Chrome on my laptop or my ipad. So how could your system pickup Chrome when it's not in my home anywhere, and why would it detect my Ipad's IP address instead of my laptop/regular home IP address? (I have no sync between my Ipad and my laptop).

Please clear up this mystery.

Regards, Steve

Asked by curious2016 1 bhliain ó shin

Last reply by curious2016 1 bhliain ó shin

  • Cartlannaithe

FF not opening

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what … (tuilleadh eolais)

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what there is of it). Any ideas out there?

Asked by marinearty5 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

CAPTCHA

I use Firefox as my default browser on my windows 10 pc. Why is it I am constantly having to verify my laptop with CAPTCHA nonsense??? I clear my cookies etc all the time… (tuilleadh eolais)

I use Firefox as my default browser on my windows 10 pc. Why is it I am constantly having to verify my laptop with CAPTCHA nonsense??? I clear my cookies etc all the time. When I used MS Edge - never had this issue.

Also, why don't you have chat support? Email responses is rediculous and should be only used as a confirmation to a chat session. When are you getting live chat support?

Please respond to my questions asap. Thank you

Asked by nafbvene 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Letter A and "Mail Services" in my emails

I use Firefox search engine. I am a Rogers/Yahoo mail. I have not signed up for Thunderbird because Rogers says they do not "support" it and will not provide any help f… (tuilleadh eolais)

I use Firefox search engine.

I am a Rogers/Yahoo mail.

I have not signed up for Thunderbird because Rogers says they do not "support" it and will not provide any help for any third-party email problems.

Lately, when I compose an email or receive an email in my Rogers email, they contain the letter "A" in a circle with a dark brown "brick" appearing background, directly in front of my email address, and that is accompanied by the words "Mail Service." This started only recently.

Rogers said they have never seen this and asked what search engine I am using. I told them Firefox. They suggested I try testing with a different search engine, so I used MS Edge, and I did NOT get the "A" or the "Mail Service" words.

Why is this now happening when I log onto my Rogers account using Firefox search engine?

Thank you.

Steve

Asked by curious2016 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (tuilleadh eolais)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 1 bhliain ó shin

Answered by mcrick07-firefox 1 bhliain ó shin

  • Cartlannaithe

Highlighters

I have attempted to download and use a highlighter in 3 previous occasions, now...(maybe like a fool) have made yet another attempt. Why do developers, etc., make it so … (tuilleadh eolais)

I have attempted to download and use a highlighter in 3 previous occasions, now...(maybe like a fool) have made yet another attempt. Why do developers, etc., make it so difficult to first of all: Understand how to use it? Then how and where is it to be found then activated when reading an article that we want to highlight...? ? ? ? ?

Come on guys.......please start thinking like a lowly end user out here and stop slapping each other on the back when you produce something within your labs. Sorry ...... but I am sick of dealing with this sort of thing.

Very dissatisfied user of anything web and internet...! !

Asked by s.ford11 1 bhliain ó shin

Last reply by s.ford11 1 bhliain ó shin

  • Cartlannaithe

Cannot click on links in Firefox.

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried e… (tuilleadh eolais)

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried emptying cookies and caches.

Asked by tenyearproj 1 bhliain ó shin

Last reply by user104147805413306348376805769878442569366 1 bhliain ó shin

  • Cartlannaithe

Missing information in gmail and attachments download instead of open. Example: Verification code blank. Had to view it on phone instead of computer.

I cannot find the answer to this issue in Norton, Windows, or Gmail, so I wondered if it's an issue with Firefox. Shortly after a Firefox upgrade, I started missing con… (tuilleadh eolais)

I cannot find the answer to this issue in Norton, Windows, or Gmail, so I wondered if it's an issue with Firefox. Shortly after a Firefox upgrade, I started missing content in emails. One example is the verification code from Firefox was not showing on my computer screen when I opened the gmail from Firefox. I had to open the gmail on my iphone to view the verification code. Several emails do not show the message. Also, I am unable to just open an attachment to view now. All attachments are downloaded. This is not a problem on my other computer or iphone, but it started to be an issue on this computer recently.

Thank you

Asked by pamssigns 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin