Cannot scroll down on the Preferences setting

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security. When I go to preferences, i can move to Privacy & Security or the … (tuilleadh eolais)

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security.

When I go to preferences, i can move to Privacy & Security or the other headings, but I cannot scroll down any of the pages under the headings. When I am on the Privacy & Security page the scroll down arrow takes me to Sync heading etc.

How do I fix this? I am having to go to the cookies to clean up as I am having another scroll down issue with an app that is important to me. In that I cannot scroll down a list as the dark side bar flicks on and off immediately.

I am on a MacBook Air.

Asked by BruceWay 15 uair ó shin

Last reply by cor-el 10 n-uaire ó shin

Subfolders not opening

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 1… (tuilleadh eolais)

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

Asked by artsiii 2 lá ó shin

Last reply by cor-el 10 n-uaire ó shin

Videos on Facebook jumpy and jerky

Well, since I changed to a new computer with Win 11, videos on Facebook don't play right. They are videos that are posted by various people and real entities. They are n… (tuilleadh eolais)

Well, since I changed to a new computer with Win 11, videos on Facebook don't play right. They are videos that are posted by various people and real entities. They are not smooth. They start to play and immediately pause then jump forward then pause and jump forward. If I copy the link and go to Chrome, paste the link and play the videos, they are normal Never did that on my old computer. Any ideas why the videos don't play normal?

Asked by boong 12 uair ó shin

  • Réitithe

Taking webpage screenshot from command line

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive. … (tuilleadh eolais)

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive.

Asked by qwertikator 1 lá ó shin

Answered by cor-el 1 lá ó shin

CVE-2024-4367 PDF.js vulnerability | No advisory from Mozilla?

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been me… (tuilleadh eolais)

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been merged into the master commit of PDF.js (https://github.com/advisories/GHSA-wgrm-67xf-hhpq).

The vulnerability is pretty serious and yet there is no Security Advisory from Mozilla on affected versions, etc. (https://www.mozilla.org/en-US/security/advisories/)

Is this normal and I am just being impatient?

Asked by calvin.tate 2 lá ó shin

Last reply by dveditz 13 uair ó shin

Firefox won't open any pages or links.

I've followed all the recommendations. Problem still happens in troubleshooting mode as well. Doesn't allow sign in either. Have reloaded all C++, uninstalled, reinstalle… (tuilleadh eolais)

I've followed all the recommendations. Problem still happens in troubleshooting mode as well. Doesn't allow sign in either. Have reloaded all C++, uninstalled, reinstalled, restarted. No links or pages will open.

Asked by andy.taylor.moore 14 uair ó shin

Disable insertion of <br> automatically

Dear all, I would like to know how to disable the automatic insertion of the tag in a text editor in Firefox. I am using Froala, and I am experiencing this only in firef… (tuilleadh eolais)

Dear all, I would like to know how to disable the automatic insertion of the tag
in a text editor in Firefox. I am using Froala, and I am experiencing this only in firefox. Chrome and Edge do not add this tag automatically. Thank you for you support. Kind regards, Cristiano

Asked by cristianoinaciolemes 3 lá ó shin

Last reply by jscher2000 - Support Volunteer 15 uair ó shin

Fire fox keeps crashing

I keep getting this msg. will not open pages and will not restore "Gah. Your tab just crashed." I had to use EDGE to contact you will not open in fire fox. Please help. [… (tuilleadh eolais)

I keep getting this msg. will not open pages and will not restore "Gah. Your tab just crashed." I had to use EDGE to contact you will not open in fire fox. Please help. [telephone number] Steve Badaracco

Asked by badaracco.s 18 uair ó shin

Last reply by Paul 15 uair ó shin

problem to scroll up with firefox in google colab

hello when i write many cell code in google colab and then run all of them when output there and i want to scroll up from last cell code to go to top of page,i have laggi… (tuilleadh eolais)

hello when i write many cell code in google colab and then run all of them when output there and i want to scroll up from last cell code to go to top of page,i have lagging for scroll up in that and this problem just in firefox and in chrome is'nt problem thanks

Asked by a2010_z2000 16 uair ó shin

Random email addresses appearing in autofill

I've noticed that when logging into various websites, a random email address not known to me appears in autofill among my usual email addresses. This unfamiliar address i… (tuilleadh eolais)

I've noticed that when logging into various websites, a random email address not known to me appears in autofill among my usual email addresses. This unfamiliar address is under the @shanreto.com domain and shows up across different websites. My Firefox account is synced between my PC and mobile phone. Both devices are password-protected and under my control at all times, and I have only installed uBlock Origin as an extension.

Could there be any explanation other than the possibility of someone accessing one of my devices through malicious software or similar means?

Asked by Marek M 16 uair ó shin

Firefox freezes

bold textExperienced Firefox browser session freezes a month or two ago. It seemed that some March/April '24 fixes/patches stabilized the app. They are occurring again wi… (tuilleadh eolais)

bold textExperienced Firefox browser session freezes a month or two ago. It seemed that some March/April '24 fixes/patches stabilized the app. They are occurring again with increased frequency. What should I do to avoid this problem or switching to another browser? Thx

Asked by jasmithers 16 uair ó shin

Hardware acceleration makes videos in full screen pale

When I watch a video not in the full screen mod, the colors are as dark as they're supposed to be (pic 1), but when I enter the full screen mod, the video gets pale/brigh… (tuilleadh eolais)

When I watch a video not in the full screen mod, the colors are as dark as they're supposed to be (pic 1), but when I enter the full screen mod, the video gets pale/brigher (pic2, compare the dark zones). it's fully connected with hardware acceleration. When it's on videos get pale and when it's off they don't. But I can't turn it off because I also need it for an addon I use as it won't work without it. Someone on the forum here said that turning on layers.force-active might help with a bug of hardware acceleration. I turned it on and it helped - acceleration was on and videos didn't get pale, but then everything got back and now this setting doesn't work anymore. I also opened trouble shooting mode and videos didn't get pale with it even with acceleration on, but I don't know why, becaues when I closed it I deleted all the extensions, turned on acceleration and videos got pale again. And, this problem is only in this browser. This problem really keeps my up at night and I'm so tired of it

Asked by Anton 17 uair ó shin

Where is the settings/options preference to Check for New versions of Pages on Every Visit?

Long ago I used to never have to hit F5 to see today's version of a page instead of the cached version, and I do NOT want to clear cache or cookies or history on exit, no… (tuilleadh eolais)

Long ago I used to never have to hit F5 to see today's version of a page instead of the cached version, and I do NOT want to clear cache or cookies or history on exit, no, that's not the setting I'm looking for, thanks.

Asked by tgordo49 18 uair ó shin

Link Previews

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the previe… (tuilleadh eolais)

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

Asked by m267 1 lá ó shin

Last reply by m267 18 uair ó shin

Lost bookmarks and passwords

Hello All, Since my Firefox browser has many issues these days, I tried to reinstall it but forgot to leave the box next to “Remove My Firefox Personal Data and Customiz… (tuilleadh eolais)

Hello All,

Since my Firefox browser has many issues these days, I tried to reinstall it but forgot to leave the box next to “Remove My Firefox Personal Data and Customization” unchecked when I proceeded with the installation.

I don't have any manual backup of my Window 11 system or bookmarks / passwords stored on Firefox. And all Firefox folders now have a last-modified time later than the time when I clicked the installation file. Thus, I guess my bookmarks / passwords stored over the past two years are forever gone. But I would like to make sure that it is really the case so that I can move on and start feeling better.

I understand it was completely my careless mistake. But your kind feedback would really, really be appreciated.

Thanks!

Asked by Chloe Lee 19 uair ó shin

issue with my mozilla account

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open ea… (tuilleadh eolais)

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open each tab one by one. Why ??? Why I can't use saved profile on my new PC ??????

Asked by Arthur V. BABAYAN 19 uair ó shin

TracFone Sign In Doesnt work on FireFox

I can't sign into my TracFone account on FireFox or FireFox Private Window. But I "can" sign on in Chrome. Is there someway to fix this as FireFox is my main default brow… (tuilleadh eolais)

I can't sign into my TracFone account on FireFox or FireFox Private Window. But I "can" sign on in Chrome. Is there someway to fix this as FireFox is my main default browser.

Thanks in advance for any advice

Asked by SunnySkyez 20 uair ó shin

privacy browser being monitored message

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any … (tuilleadh eolais)

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any organization, at least, not with my knowledge. When I click on the link associated with the message, it lists two policy names. One policy value is locked with the word true after it. The other policy value is unlocked with the word false after it. What do I do?

Asked by melchizadek 20 uair ó shin