Firefox Community Forum

The video from certain sites(not one, but multiple ones) plays as gibberish. Attached a sample from amazon prime. Tried the following

• System restart
• Bios/Firmware update
• Display driver update
• Windows refresh

The issue seems very much localized to Firefox and not seen in any other browsers.

Hello all,

Ever since an update to Firefox from a few weeks ago, I have been having issues with white backgrounds displaying incorrectly in Firefox. I have attached two identical images from the NYT homepage: the first is a screenshot from Chrome and the second is the same exact image but taken from Firefox.

I have also attached another screenshot taken in Firefox from REI.com. You'll see that it's not necessarily just a white background that is causing the weird blue color. It also happens in products images being displayed incorrectly.

I figured this might be a Firefox website appearance setting, but I have played around with it and selected many different permutations and I haven't been able to solve this issue. I have also tried refreshing Firefox, using Firefox in Safemode, disabling all of my plugins/themes, etc. and nothing was fixed.

I am pretty sure this isn't a system wide issue or a monitor issue because these websites are being displayed 100% correct in Chrome and Edge. This is only an issue in Firefox.

Can someone advise?

Thanks,

DC

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

Hello

With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has something to do with the new update. I have cleared cache and all data and still no luck with the sign in. Any help would be appreciated because Firefox has been my default browser for years and I'm not interested in changing.

Regards

Roger Flagg

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

My monitors are QFD ( 2560 x 1440 ) and I use font scale 125%. With the most recent Firefox these fonts are garbled. They do not display properly. I am using MS Edge for the time being.

I use Gmail, and when I receive a newsletter from the local government, Gmail does not display the images in the newsletter. I've set Gmail to display the images (photographs), so I'm guessing Firefox must have a setting that is blocking the display?

Hi there.

The original problem is described here: https://support.mozilla.org/en-US/questions/1472503 ( Also the solution I found.)

Jaws and James seem to have left the building.

This problem first occurred with the update from V 135.0.1 to V 136.0 . Currently on V 136.0.4, and every update has exhibited the same behavior.

I have the same issue with two laptops, running Windows 10. Each has been through a few update cycles, and the "Restart to Update" always fails.

So, I close FF, watch for the Resource Monitor to quiet down, and reopen FF.

When I go through this sequence, I notice that the screen will flash once VERY quickly before opening the home page.

FF seems to function normally otherwise.

Thanks for being there,

greg moehl

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently all my extensions became disabled. I'm now also unable to install any extension because it says "Installation aborted because the add-on appears to be corrupt". I found some instructions on Mozilla website about deleting compatibility.ini and extensions folder, but it didn't solve the issue. Now I'm stuck and confused as I suspect some of the extension files that should be in my Profile folder may not be there.

The simplest solution in this case would be to use the "Refresh Firefox" option which resets everything to default settings, but every time I do it my computer freezes until rebooted. Uninstalling and reinstalling manually is also not the way to go, because it retains all the settings.

I've tried installing the standard Firefox browser (v. 119) alongside the Developer Edition but the same issue is there as well.

I'm looking for an alternative way to get a clean Firefox install, so I can fix my extensions.

Additional info: - Your system specs? Windows 10 64-bit, 4 GB RAM, Pentium Dual-core, no GPU - Hardware acceleration? Disabled. - Using any mods? Yes, two. Geckium for Firefox, which always works fine. The recent issue started when I played around with Revert8Plus, but it initially worked without issues.

Last week, all 11 of my Firefox extensions, which I've been using for years, were suddenly disabled. For each I got the same message: "[Extension name] could not be verified for use in Firefox and has been disabled." Following Firefox's instructions, in about:config I switched "extensions.langpacks.signatures.required" to FALSE, restarted my computer, but nothing changed. I tried reinstalling the extension Adblock Plus from Firefox's own list of add-ons, got the message "Installation aborted because the add-on appears to be corrupt." Any idea what's going on and what I can do?? Thank you.

iMac OS 10.11.6 El Capitan; Firefox version 78.15.0esr (64-bit)

On my Macbook Pro — OS 12.7.6 Monterey, Firefox version 136.0.2 (64-bit) — the same extensions work just fine.

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

Hi people,

I have used Firefox for years but after the latest Microsoft Update it no longer starts or runs. Another product, Libre Office, also failed at the same time and I have been unable to resolve that problem either.

I have uninstalled Firefox, downloaded a fresh copy from the Mozilla website and reinstalled it a couple of times but when I click the desktop shortcut nothing happens. I can right click the shortcut and select the "run as administrator" command and something like the Firefox browser opens but all my shortcuts are out of date on it and the browser will not access anything on the net.

I also use Mozilla Thunderbird as my email providor and that is still functioning normally.

Is this some monkey business from Microsoft, a fault in Firefox or a fault somewhere in the inner workings of my computer?

Kindest regards, Colin Ballard, 23 January 2025

All,

Noticed a major problem in Fire Fox, that must be corrected! I usually have 2-20 FF sessions open and 5-20 tabs also open in each FF session. FF used to let you see up to about 15 tabs, displaying them and responsively compressing the width of the tabs,to let you see what is open, but now it only displays 3 tabs, requiring you to actually scroll right or left to find the tabs open.

Totally unacceptable! This maybe OK for NEWBIES, but we pros and Developers need to see everything without scrolling to find it.

Otherwise I totally need a different Browser!

TBNK

I keep getting nuisance popup prompts to sign into an old gmail account I had linked to my firefox program. I have since deleted this email from firefox and closed the gmail account but keep getting these popups asking me to log into this old gmail. How do I fix this??