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How to disable language-aware word selection when double-clicking on text for certain language?

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes… (tuilleadh eolais)

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes/)

This new feature is cool, but it has actually slowed down the speed at which I select text. Originally, I could double-click to select an entire sentence, but now a double-click only selects a single word.

It would be great if there was a way to disable this feature for a specific language.

Thank you.

Asked by jamie94 9 mí ó shin

Answered by TyDraniu 9 mí ó shin

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Google pages (Gmail, YouTube, etc.) won't load if I am using VPN (PIA)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loa… (tuilleadh eolais)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Asked by Minimal Gravitas 10 mí ó shin

Answered by Minimal Gravitas 10 mí ó shin

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Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (tuilleadh eolais)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 9 mí ó shin

Last reply by amleek 9 mí ó shin

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Why google maps and map quest maps black out on my pc with firefox?

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks li… (tuilleadh eolais)

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

Asked by JE-ART 10 mí ó shin

Last reply by jonzn4SUSE 10 mí ó shin

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Pdf print not giving me a portrait option

I use Firefox 122.0.1 on Windows 11. When I try to print a .pdf (mainly from gmail), the option for Portrait/Landscape will pop up for a split second, then disappear. I… (tuilleadh eolais)

I use Firefox 122.0.1 on Windows 11.

When I try to print a .pdf (mainly from gmail), the option for Portrait/Landscape will pop up for a split second, then disappear. I can only print Landscape.

- I've tried changing printers, but still get the same result (no portait option) - When I load gmail on Microsoft Edge, I get the portrait/landscape option as normal. - I changed the layout.css.page-size.enabled option to False, and still get the same result (no portrait option).

This started happening a few months ago, previous to this, everything worked normal.

Does anyone have a fix for this ? thanks

Asked by ilgiardinoDelDolce 10 mí ó shin

Last reply by ilgiardinoDelDolce 10 mí ó shin

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What is the story behind the "Copy Link Without Site Tracking" contextual menu item?

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway? Not only that, i… (tuilleadh eolais)

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway?

Not only that, it takes up precious real-estate in an often already-crowded contextual menu. Why not make it the default action when selecting the normal "Copy Link" contextual menu item?

Asked by hrsnbrgmn 10 mí ó shin

Last reply by hrsnbrgmn 10 mí ó shin

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Google services pages randomly not loading

Hello all, I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET re… (tuilleadh eolais)

Hello all,

I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET request is sent, but there is no answer. All the other websites work perfectly, and when I make the same Google related request via a private window, it (usually) works. So it does not seem to be a connection issue.

This was due to an update to Firefox I did recently. I already encountered that problem after an update end of 2022, and I reverted to an older version to remove the issue (106.0.3). Unfortunately some services don't work with it anymore, so I updated to the most current version (122.0.1 64 bits) thinking that the issue would be fixed. Unlucky for me, the problem came back.

I tried quite a lot of the basic things:

  • Remove all the plugins
  • Remove cache and cookies
  • Uninstall Firefox
  • Restart the computer (Windows 10 by the way)

I saw on a lot of forums pages that what worked for most people was to to set security.tls.enable_0rtt_data = false on the about:config, which I did, but the problem persists. I also noticed that when I reset Firefox, some visuals from Google services will have trouble to load the first few times I go on the page (as shown on the image attached). Not sure if it is relevant though.

Would you have any idea what I could try? My job is primarely focused around the Google Suite, so that is becoming a significantly painful problem to deal with...

Thanks in advance for any help!

Asked by DalaFirefox 10 mí ó shin

Last reply by DalaFirefox 9 mí ó shin

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Microsoft 365 cannot login via Mozila while there is no problem with edge

Dear Sir/Madam I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation. The latest Firefox 122.0.1 has been downloaded. Problem: Whe… (tuilleadh eolais)

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

Asked by almyroudis 9 mí ó shin

Last reply by jonzn4SUSE 9 mí ó shin

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How do I add a "Search Engine" to the New Tab screen

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others thou… (tuilleadh eolais)

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

Asked by daniel213222 10 mí ó shin

Last reply by James 9 mí ó shin

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Black backround on black text on a lot of sites

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting t… (tuilleadh eolais)

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting the cache and booting in safe mode, but it doesn't seem to work. I changed things like themes and made the site be able to choose its own, but nothing seems to work. One option I found online but I'm not to happy to try is to make another profile, but I have all my passwords and bookmarks on this profile.

Asked by malosalexandru2004 10 mí ó shin

Last reply by cor-el 10 mí ó shin

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Firefox taking over PDFs

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix thi… (tuilleadh eolais)

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix this other than stopping all Firefox updates?

Asked by tony.booth.nz 10 mí ó shin

Last reply by cor-el 10 mí ó shin

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Ancestry.com will work under Chrome but not Firefox

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome. … (tuilleadh eolais)

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome.

Asked by tempesto 10 mí ó shin

Last reply by zeroknight 10 mí ó shin

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No access to camera or mic

I want to use the Ome.tv web site to video chat but it keeps giving me this message: "You have denied access to your devices. Your partners will not be able to see and h… (tuilleadh eolais)

I want to use the Ome.tv web site to video chat but it keeps giving me this message:

"You have denied access to your devices. Your partners will not be able to see and hear you"

I've tried everything to get them to work but to no avail. I've also tried editing the settings for my camera and microphone in the Permissions section and that doesn't work, either. Firefox will NOT allow me to add website exceptions to the Settings window when I specify a website. WHY? This is crap. Firefox used to be such a good browser, but it has become so user-unfriendly. This issue should be easy to fix but Firefox won't allow me to make any changes.

Asked by Mike Terryberry 10 mí ó shin

Last reply by Mike Terryberry 10 mí ó shin

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Firefox opens up a second browser screen automatically when I am already in a website!

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window w… (tuilleadh eolais)

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

Asked by graemesmith300653 10 mí ó shin

Last reply by munrorod 5 mhí ó shin

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Email images not displaying on Mozilla

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and … (tuilleadh eolais)

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and when sent to mozilla firefox users.

The problem is that for 10 days now; when i upload images in mailjet and sending newsletters; the images are not displaying in mozilla. In contrast, when i use chrome everything displays fine, both mailjet and email accounts.

I had a long chat history with mailjet support and they requested to follow these instructions to fix this issue first: https://documentation.mailjet.com/hc/en-us/articles/360058211453-Why-are-my-images-not-displayed-missing-in-the-Email-Editor I did this but i had no success so they requested me to use chrome instead of mozilla. But that is not the solution of the problem because this must address all different browser users.

Can you please help me on this?

Thank you,

Asked by St P 9 mí ó shin

Answered by zeroknight 9 mí ó shin

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Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (tuilleadh eolais)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 10 mí ó shin

Last reply by jscher2000 - Support Volunteer 7 mí ó shin

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Save bookmark and open bookmark seem to be different lists

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when tryin… (tuilleadh eolais)

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when trying to open a bookmark. The bookmarks seem to be saving in one list but opening from a different list. How do I replace the list Firefox opens bookmarks from with the list the new bookmarks are saved in?

Asked by cmedearis 10 mí ó shin

Answered by cor-el 10 mí ó shin

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Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (tuilleadh eolais)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 10 mí ó shin

Last reply by jonzn4SUSE 10 mí ó shin

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No pin option on newlly added extensions.

In the past two days, any add-on I add to FF browser. does not have a "Pin" option ellipsis activated . Some of my other settings are also botched up: tab used to open on… (tuilleadh eolais)

In the past two days, any add-on I add to FF browser. does not have a "Pin" option ellipsis activated . Some of my other settings are also botched up: tab used to open on hitting "return" among them.

All comments etc, are either convoluted, unintelligible, and ALL do not address this issue. If someone knows what to do, chime in. many of us have this issue. But please, have a real solution or don't bother us.

Asked by vdavich 10 mí ó shin

Last reply by vdavich 10 mí ó shin