Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe
  • Cartlannaithe

Browser no longer allows me to log into my ISP's website

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved c… (tuilleadh eolais)

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved correctly, but when i try to log in the sit it says they are incorrect, which they are not.

At first I thought the issue was with my ISP's website, so I was on the phone to them and together we tried crhome and edge and the log ins worked just fine, but not with the Firefox browser.

So sadly either something you changed in that update seems to be messing with the log in on this site and possibly others or possibly one of the add ons I use with it together with the browser is now causing an issue and is interferring I wouldn't have the first clue.

Asked by Mark397 1 bhliain ó shin

Answered by Mark397 1 bhliain ó shin

  • Cartlannaithe

firefox tabs close button

I am looking for a way to make the Firefox tab close button "x" bolder without affecting the background style. I tried using filter but I do not want any shadows or anyth… (tuilleadh eolais)

I am looking for a way to make the Firefox tab close button "x" bolder without affecting the background style. I tried using filter but I do not want any shadows or anything like that just to make the item itself not bigger but bolder - any ideas? Thank you all look4

Asked by look4 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (tuilleadh eolais)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

Asked by prayan72 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Firefox 105.01 last update screwed up my menus, how do I uninstall the last update?

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the … (tuilleadh eolais)

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the only thing. Also, the side menu on the right side is useless. None of the commands show except for a couple keyboard shortcuts. I tried changing themes and also changed to the default theme with no luck.

I rely heavily on the menus so i would love to roll back/uninstall the update. Thank you. nottyn

Asked by nottyn7 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (tuilleadh eolais)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 1 bhliain ó shin

Last reply by Janne 1 bhliain ó shin

  • Cartlannaithe

Walmart transactions using EBT card not completing.

After the last update to Firefox 105.0.1 My wallmart online account grocery ordering will not complete an EBT card transaction. Each time I submit my PIN the window chang… (tuilleadh eolais)

After the last update to Firefox 105.0.1 My wallmart online account grocery ordering will not complete an EBT card transaction. Each time I submit my PIN the window changes to a walmart page and the transaction ceases and logs me out of walmart.

Walmart doesnt have an answer and the site works on other browsers. Like I said previously this just started I believe after the last update to Firefox 105.0.1

Asked by buckeye921 1 bhliain ó shin

Last reply by buckeye921 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (tuilleadh eolais)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Restore bookmarks unsort (Unwanted sort)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to… (tuilleadh eolais)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to my bookmark toolbar. I want to restore the way I organized them originally.

Asked by spumae 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Hide blue line above the active window of firefox.

why is there a blue live on top the window? i don't know what kind of mentality you guys have but its really doesn't fit with rest of the UI and its look old. is there … (tuilleadh eolais)

why is there a blue live on top the window? i don't know what kind of mentality you guys have but its really doesn't fit with rest of the UI and its look old.

is there a option of remove this?

Asked by fasterthenphoton 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

weird font appearing sometimes in different websites

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific … (tuilleadh eolais)

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific parts of text within a website in a strange font (its always that "hand-written" font). On the example attached, it was a simple google search.

Asked by sotnasonun 1 bhliain ó shin

Last reply by sotnasonun 1 bhliain ó shin

  • Cartlannaithe

Acronis reported that Firefox browser was infected with ransomware - Now FF will not launch - No permissions

Hi all, On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if … (tuilleadh eolais)

Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

Asked by r.oberin 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (tuilleadh eolais)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

A small amount of videos don't end, but only when sound is disabled

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with … (tuilleadh eolais)

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Asked by David_H23 1 bhliain ó shin

Last reply by David_H23 1 bhliain ó shin

  • Cartlannaithe

using SIMnet with Mozilla

Hi there. I am an online student, and platform used for my course is SIMnet by McGraw Hill. I contacted their support team today as the SIMnet course will not even loa… (tuilleadh eolais)

Hi there. I am an online student, and platform used for my course is SIMnet by McGraw Hill. I contacted their support team today as the SIMnet course will not even load on my computer. Their answer, switch to Chrome - Mozzilla creates too many problems. I am NOT switching, and am wondering if there is a setting I can change for it to work for me? Please help - I do not like Google!! Thank you

Asked by mrsrhonda 1 bhliain ó shin

Last reply by mrsrhonda 1 bhliain ó shin

  • Cartlannaithe

saved logins & pwds

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't k… (tuilleadh eolais)

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't know what it adds! when i copy and paste it from the saved logons page, it works - but the "automatic" entry onto the bank's sign-in page is not correct, and I can see it has one too many characters there.

Asked by virgviolin 1 bhliain ó shin

Last reply by virgviolin 1 bhliain ó shin

  • Cartlannaithe

Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now… (tuilleadh eolais)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Can't set primary password (aka master password)

Can't set primary password (aka master password). Created a new firefox account but get an error message whenever I try to set a primary password. (Newest version of Fir… (tuilleadh eolais)

Can't set primary password (aka master password). Created a new firefox account but get an error message whenever I try to set a primary password. (Newest version of Firefox installed) Thanks in advance!

Asked by msk100800 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin