Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (tuilleadh eolais)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 1 lá ó shin

Answered by FredMcD 8 n-uaire ó shin

Verification code does not arrive within 5 minutes

Dear Sir, I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address w… (tuilleadh eolais)

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

Asked by heng96 1 lá ó shin

Last reply by heng96 5 huaire ó shin

Unable to change display back to black text on white background. PLease help!

Please advise how to revert back to old display. It changed with latest update. I am in tears as simply cannot read this light text on black background. I am seeing blurr… (tuilleadh eolais)

Please advise how to revert back to old display. It changed with latest update. I am in tears as simply cannot read this light text on black background. I am seeing blurry, squinting to try focus and getting headache. Spent over an hour trying to follow steps on internet to restore old settings. . Nothing worked. Colour panel in settings shows text selection as black, background as white. But that is not what it's doing. Desperate, else need to set up another default browser. Cannot work like this. Thanks in advance

Asked by southernkestrel 7 n-uaire ó shin

Mozilla recently updated and I have lost all my recent bookmarks?

Good afternoon, I recently updated my Mozilla Firefox and all my bookmarks where lost. I have tried everything online to recovery the recent bookmarks but I can only reco… (tuilleadh eolais)

Good afternoon,

I recently updated my Mozilla Firefox and all my bookmarks where lost.

I have tried everything online to recovery the recent bookmarks but I can only recovery older ones or ones from safari which I do not really use anymore.

Can you please help me recovering my recent bookmarks?

Thank you

Warm regards Filip Sali (email removed from public)

Asked by filipsali 13 uair ó shin

Last reply by FredMcD 8 n-uaire ó shin

Bookmark toolbar not displaying the bookmarks in my manage bookmarks

Hello - I recently organized my bookmarks through "manage bookmarks" and it worked fine for a few days. Now, the organization I did does not show up on my bookmarks tool… (tuilleadh eolais)

Hello -

I recently organized my bookmarks through "manage bookmarks" and it worked fine for a few days. Now, the organization I did does not show up on my bookmarks toolbar but it does show up when I click "manage bookmarks."

What's not syncing up? Any guidance is appreciated! Thank you!

Asked by gabisemora 12 uair ó shin

Last reply by jscher2000 11 uair ó shin

Tabs in Forefox keep crashing and not leaving a log.

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed. There are also no logs of the crashes I can find. What should … (tuilleadh eolais)

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed.

There are also no logs of the crashes I can find.

What should I do to enable them, or diagnose further?

Asked by dan213 1 lá ó shin

Last reply by FredMcD 18 uair ó shin

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (tuilleadh eolais)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Asked by André Torkveen 6 lá ó shin

Last reply by FredMcD 19 uair ó shin

Can't restore previous session tabs after Firefox crash using Firefox 95 on Mac

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says: -Click on the menu button [three lines at the upper right] to… (tuilleadh eolais)

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says:

-Click on the menu button [three lines at the upper right] to open the menu panel. -Click History. -Click Recently Closed Tabs.

I am using Firefox 95.0.2 for Mac (iOS 10.15.7). There is no "Recently Closed Tabs" option to click after clicking on History per the above instruction. I have saved various files from the time of the crash, in particular "previous.jsonlz4" (a 20.6 MB file, as I had a very large number of tabs open). Is there any way to use this or some other file to restore my old tabs?


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Asked by PLS1 21 uair ó shin

I am unable to use Firefox on my new macbook air. It is not able to access the Web.

how can I get Firefox to operate on my new Air like it does on my old MBAir /moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you hav… (tuilleadh eolais)

how can I get Firefox to operate on my new Air like it does on my old MBAir



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Asked by jstephensdds 21 uair ó shin

  • Réitithe

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (tuilleadh eolais)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 3 lá ó shin

Answered by james_UK47 23 uair ó shin

  • Réitithe

Websites not loading

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk. I've checked with both… (tuilleadh eolais)

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Asked by Dialogix 2 lá ó shin

Answered by Dialogix 1 lá ó shin

The media could not be loaded, format is not supported.

On a trusted website, for a class which I paid a lot of money to attend, I get this error message, on FireFox only: The media could not be loaded, format is not supported… (tuilleadh eolais)

On a trusted website, for a class which I paid a lot of money to attend, I get this error message, on FireFox only: The media could not be loaded, format is not supported.

I used to LOVE Firefox,but I'm getting frigg'n irritated by it right now. Chrome and Safari both open this page. I had this same problem a few days ago, was sent a long list of possible ways to deal with it that were all over my head complicated. I chose the simplest one- to clear caches, and it worked! yay, for a couple of days, now the error is back. I there must be a different solution , or cause, than the cache one - What needs to be turned on or off, so this doesn't happen? Too complicated, too frustrating.

I'd love it if someone could give me some more ideas on this. Macbook Pro 16" 2021, IOS Monterey 12.1

Thank you!

Asked by Paula Z. 1 lá ó shin

Firefox very slug after update to 96.0, 96.01 slihtly better but still sluggish

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10… (tuilleadh eolais)

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10 to 12 windows open with more than 10 tabs in each window, although many were inactive, alongside Apple Mail and often one or two other apps open such as Preview, VLC or TextEdit; whereas immediately after update to Firefox 96.0 to taking 10 minutes to load a tab when only 2 or 3 tabs were open, and unable to play youtube videos without continuous breaks totalling far more than the video itself, and unable to play embedded videos in BBC news website when only 2 or 3 tabs open in one window with no other apps running, other apps were very sluggish when Firefox running; all other apps ran fine, as normal when Firefox was not running.

Firefox 96.0.1 improved it's ability. Youtube videos will mostly play now if there is only 2 or 3 tabs open, as with BBC embedded videos, tabs are often now taking 3 to 5 minutes to load.

Downloads were like night & day, Firefox was happily working until updated to FF 96, immediately after update FF was almost impossible to use, updating to 96.0.1 created a little more usability, but still cumbersome and very sluggish to the point of pretty well unusable. Was running FF on 2011 Mac Mini, OS 10.12.6 with 16GB RAM

Asked by peterchandler108 1 lá ó shin

My firefox is now yellow orange and hard to view

My firefox header has gone from clear to a horrible yellow orange which is hard to view . How do I reset or get it back to the way it was , I am 78 and not computer lite… (tuilleadh eolais)

My firefox header has gone from clear to a horrible yellow orange which is hard to view . How do I reset or get it back to the way it was , I am 78 and not computer literate !

Thank you , Tim

Asked by tlongrich 1 lá ó shin

Last reply by FredMcD 1 lá ó shin

Login requested to view console window

My localhost is password protected. When I try to open the console window in developer tools, it is promoting me to enter the site username/password again. This could be … (tuilleadh eolais)

My localhost is password protected. When I try to open the console window in developer tools, it is promoting me to enter the site username/password again. This could be a bug.

Asked by apasho 1 lá ó shin

GArbled Text

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to… (tuilleadh eolais)

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to permanently change to Safari after years of being a Firefox advocate and user. Without any way to actually ask an actual person about this question/problem and not being a programmer I am exceedingly frustrated and disappointed. I do have to agree with the commenter who said we shouldn't have to go through this just to get a website to display. I've tried several times to upload an image but frankly I feel like just giving up

Asked by arobey 5 lá ó shin

Last reply by Seburo 1 lá ó shin

Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (tuilleadh eolais)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

Asked by geraldwilson 2 lá ó shin

Last reply by Seburo 1 lá ó shin