Need Help. Firefox would not open, deleted firefox icon, reinstalled firefox. Lost all old data/bookmarks.

Screen 1 message: firefox.exe Entry point not found. Files(x86)Mozilla.firefox\xul.dll. Screen 2 message: couldn't load XPCOM. After repeated tries to get to firefox I de… (tuilleadh eolais)

Screen 1 message: firefox.exe Entry point not found. Files(x86)Mozilla.firefox\xul.dll. Screen 2 message: couldn't load XPCOM. After repeated tries to get to firefox I deleted the icon and re-installeed a new copy of firefox.

As my computer skills are not great my question is can any of the old data/bookmarks be retrieved? And if so

how in very simple terms/pictures.

Asked by LindaBechter 1 uair ó shin

All logins/passwords missing

Problem/possibly relevant info: yesterday evening, auto-fill for logins/passwords was working when I opened my laptop (from standby) this morning, my welcome screen wa… (tuilleadh eolais)

Problem/possibly relevant info:

  • yesterday evening, auto-fill for logins/passwords was working
  • when I opened my laptop (from standby) this morning, my welcome screen was frozen at last night's day/time when I lowered the lid so I restarted (press and hold power button; this happens all the time as of the past 6 months or so)
  • logins/passwords have now disappeared
  • Windows 10, Firefox v.102.0 (updated July 1st)

After 2 hours of trying to find answers, I've done/discovered the following:

  • followed steps here: https://lifehacker.com/how-to-recover-your-missing-firefox-passwords-1835616191 -- didn't work
  • I don't have other profiles and am not synced to another device
  • I've had no luck finding an "Old Firefox" folder
  • logins.json, logins.json-2.corrupt, and logins-backup.json all have the same timestamp (this morning) and file size
  • when I open logins.json and logins-back-up.json in Firefox, I get the following message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data (I suspect this is where I'm in big trouble...)

I am very non-techy so any straightforward suggestions would be greatly appreciated. Otherwise, I guess I'll have to decide if I want to pay to get it fixed or go to the hassle of re-setting all my passwords. ;)

Thanks!

Asked by Ripley 2 uair ó shin

Firefox freeze for seconds after save as dialog popup

after updating 102, I noticed that when I wanna download file from websites, after I click Save or Cancel in the dialog, my Firefox will get no response for 1-2 seconds, … (tuilleadh eolais)

after updating 102, I noticed that when I wanna download file from websites, after I click Save or Cancel in the dialog, my Firefox will get no response for 1-2 seconds, I have tried troubleshoot mode, cleaning cache, but both not working.

Thx.

Asked by Mizuyoru_TW 3 huaire ó shin

Auto reset sound volume output level

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do any… (tuilleadh eolais)

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do anything like that, it auto resets the volume level output in my sound settings to about 75 to 80 % of the max possible level. So basically, I have to adjust each and every new song by hand, it is infuriating. I block facebooknet in Umatrix and firebaseinstallation googleapis as well as google tag manager but nothing else. That's on Tidal, similarly I do not block essential cookies on YouTube, so I don't think that is the problem. I have a hunch that the answer is somewhere in about:config. If this is intentional, then I'm giving up hope. Thank you.

Asked by NN 19 uair ó shin

Last reply by NN 3 huaire ó shin

Insecure website

I'm unable to access my website through my firefox browser recently. I've communicated with the host company and they can access through all browsers including firefox. P… (tuilleadh eolais)

I'm unable to access my website through my firefox browser recently. I've communicated with the host company and they can access through all browsers including firefox. Please advise.

Asked by monikerinameart 21 uair ó shin

Last reply by monikerinameart 3 huaire ó shin

Unable to LOG-IN to OUTLOOK

Since latest version update of Fire Fox, I'm unable to sign into OUTLOOK. I get to the Sign-in Screen, but when I toggle to enter password, page starts to reload login n… (tuilleadh eolais)

Since latest version update of Fire Fox, I'm unable to sign into OUTLOOK. I get to the Sign-in Screen, but when I toggle to enter password, page starts to reload login name/password, but page never loads. Tried multiple times in Fire Fox, but launching MS - EDGE I can get logged in and going immediately. Please advise.

Here's where it gets stalled:

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1657027114&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3d8f535035-0962-743c-cbd1-53133a57421e&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015

Asked by gemcoqui635 4 huaire ó shin

Firefox opens PDF, then unfocuses, when opened from the download popup menu/icon.

Hi, this is a minor problem and more a quality-of-life thing, as there is no hard crash or bug per se. Context: I need to print a LOT of things every month for the job, s… (tuilleadh eolais)

Hi, this is a minor problem and more a quality-of-life thing, as there is no hard crash or bug per se. Context: I need to print a LOT of things every month for the job, so I download a LOT of PDFs.

Problem: When downloading a PDF, if I open it via the dropdown menu in the menubar, it opens, but immediately unfocuses Firefox. That's it. Why the unfocusing? Lol.

Limits: If I mark PDFs to open automatically (in the options) instead of downloading, then it opens fine and no loss of focus. Same thing if I open from a folder, it's set to open in Firefox and it does so, with no loss of focus. As far as I can tell, the issue appears only when opening from the download button/icon/dropdown menu from the menubar.

Suggestion 1) Adding a "Download AND Open in Firefox" option in the settings would be my ultimate greatest option but.... maybe not the best for cluttering millions of people's browser options. It's just what "I" want to do ;)

Suggestion 2) Trace where it loses focus and re-focus / prevent loss of focus when opening from the menu.

Asked by olivier.myre 4 huaire ó shin

Live and playback Video

I have found that my Fiefox cannot handle live news streaming and video playback and the picture freezes but the sound continues. This has been going on for years but I … (tuilleadh eolais)

I have found that my Fiefox cannot handle live news streaming and video playback and the picture freezes but the sound continues. This has been going on for years but I do not have a problem with any other browser.

Asked by Sonny4U 4 huaire ó shin

Last reply by Sonny4U 4 huaire ó shin

AddBlock Plus

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone throug… (tuilleadh eolais)

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone through the latest StartPage privacy protocol added to Firefox, but I am still beset with beastly adds. Hope you can help, Cordially, Joy

Asked by joy.breeze 1 seachtain ó shin

Last reply by Dropa 4 huaire ó shin

Firefox is choppy all of a sudden

Firefox was working fine yesterday. But all of a sudden while playing a youtube video it started being choppy. It drops frames, scrolling and video playback are choppy an… (tuilleadh eolais)

Firefox was working fine yesterday. But all of a sudden while playing a youtube video it started being choppy. It drops frames, scrolling and video playback are choppy and laggy, there is lag on button inputs, the system is choppy and laggy too while firefox is open, especially when video is playing. I checked the CPU and GPU usage and I can't see any spikes. I have tried refreshing firefox but that did not fix the problem.

OS is manjaro linux (gnome version) latest. Firefox is also at the latest version.

Asked by leonsuchy 5 huaire ó shin

Cannot open youtube.com randomly

Hello, I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please he… (tuilleadh eolais)

Hello,

I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please help to solve this problem.

Asked by virag_shah 1 lá ó shin

Last reply by virag_shah 6 huaire ó shin

Log ins lost every time I start FireFox - only started happening recently.

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else. Back Story: I have a "few" windows and… (tuilleadh eolais)

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?


To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Asked by teeny_weeny 3 lá ó shin

Last reply by teeny_weeny 7 n-uaire ó shin

Gmail freezes & keeps trying to connect; problem began in March

Gmail freezes & keeps trying to connect. All other sites work & there is no problem with internet connection or speed. Refreshing the tab does not help. I have to… (tuilleadh eolais)

Gmail freezes & keeps trying to connect. All other sites work & there is no problem with internet connection or speed. Refreshing the tab does not help. I have to close and restart Firefox. I've tried disabling all extensions but as this only happens once every day or so it is difficult to troubleshoot. I have these extensions: AdBlocker Ultimate; Copy Page Address; Copy PlainText; DuckDuckGo Privacy Essentials; Enhancer for YouTube; Google Page Translate; Reverse Google Image Search; Tab Mix - Links; Wikipedia-En; YouTube search engine. Thanks.

Asked by T_H_M 3 lá ó shin

Last reply by BigFish 7 n-uaire ó shin

Intranet web site self signed certificate does not permanent stored to exceptions

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them ba… (tuilleadh eolais)

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them back in the exceptions. Is there a way to fix this problem?

Asked by administrator25 6 lá ó shin

Last reply by administrator25 7 n-uaire ó shin