Firefox Community Forum

Anytime that I open a pdf using firefox the page will load but will just leave a blank page with nothing displayed. Reloading does not help and I have tried to change my settings around to no avail

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click on a PDF and select "open with Firefox," the PDF opens in a new tab on Firefox, but it also opens in Acrobat. When I select this option, I just want the PDF to open in my browser, and I cannot find a way to stop it from simultaneously opening in Acrobat.

When I try to select some object on a pdf page, a little window appears with "select" and "comment", and the window blocks other objects of the page. How to remove that forever? That is very inconvenient.

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and linux mint (various versions). It is present on the images from the file as received and after uploading to a website. The images are OK if viewed using Opera or other browsers but the same problem is present on Thunderbird. The file below has the problem on 2 images when viewed on Firefox. https://www.kass.org.uk/Documents/NewsletterFrom251114/20260304%20March%20Newsletter.pdf I have caused the writer of the article a lot of trouble because I blamed her file which seems to be OK. Can you help? Thanks Brian

I am no longer able to open in Mac Preview or save when hitting Command + P, then 'print using system dialog'. It will only print instead. For instance, I save certain web pages as PDFs using the print dialog and now it will only print when trying to use either the save or preview options. Command + P, print using system dialog, then I choose either save as PDF or open in Mac Preview, but as soon as I do one of these it will only print. I am able to use save in the drop-down list of printers, but I need to be able to open in Mac Preview.

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

When filling in the PDF documents, at each section/line I move too, the font reverts back to the super large size, without being prompted too. Is there a way to set the font, so it remains the same, unless prompted? When attempting to adjust the font, it goes from super large to super small, any suggestions to set the font in between these two sizes?

• • I opened up the document from my email and began working from there. Should I use a PDF program and not from the email?**

Since this morning, Firefox previews any PDF I click on, and then I have to manually download it for it to open in Acrobat. Acrobat is set as my system default. I have tried other suggestions found here, such as going into the troubleshooting and checking the folder profile, but nothing works. It is very frustrating.

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

I have looked at some of the comments about Firefox automatically opening pdf docs. Myu concern is twofold. Most importantly the password in the doc is somehow being overriden; that is a severe security issuen for me. Destroys the whole concept of security. Makes me very uncomfortable and may discontnue using Forefox after more than 15 years. Secondly this caught me by surprise; it only occurred for the first time this morning. How can i overcome this to prevent Firefox from performing merely as a browser?

I just had a Firefox update and it stated: Edit PDFs in Firefox. How do I find this feature? I've looked in settings and all things listed from the "hamburger" menu and can't find it.

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please?

Thanks Amanda

Hello all,

I know this feature is brand new and awesome! I have a question about the statement below from the FAQ.

What does the statement "When editing with Firefox, your documents generally stay on your local device" mean? I am just wondering about the "generally" portion.

I sometimes have to edit sensitive documents and want to make sure that this editor is a viable option. Will there be a prompt if the file has to be uploaded to a server?

Just some security concerns.

Thanks in advance for your help.

Tom