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change in availability of beta VPN

I found out about the FF VPN beta a month or two ago and use it rarely. I was surprised today that clicking to enable it gives me a different beta VPN popup which requir… (tuilleadh eolais)

I found out about the FF VPN beta a month or two ago and use it rarely. I was surprised today that clicking to enable it gives me a different beta VPN popup which required me to login. What is this about?

Open 1 1 90

Payment autofill not working

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop … (tuilleadh eolais)

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop up window that asks for password or fingerprint ID, but it will not select and fill in the data. It doesn't matter whether I choose to use the fingerprint or type in the password. I hope you can help as this is most convenient. ;-) Many thanks

Open 1 1 30

Missing widgets on home page & no ability to bring them back

I've been relying on the checklist widget - but it has disappeared, along with my other timer & weather widgets. I see no way to get them back, either in Firefox set… (tuilleadh eolais)

I've been relying on the checklist widget - but it has disappeared, along with my other timer & weather widgets. I see no way to get them back, either in Firefox settings or in the home page settings either.

Open 1 1 10

Tab Groups gone!

Hi All, I had several tab groups. I open and save and close them every day. but since yesterdayI cant find them at all. If I create a new tab group it appears but those o… (tuilleadh eolais)

Hi All,

I had several tab groups. I open and save and close them every day. but since yesterdayI cant find them at all. If I create a new tab group it appears but those old tab groups not! I've tested troubleshooting mode but noting.  

Firefox 154.0 (aarch64), macOS 26.6.2.

Solved 4 1 92

How do I turn off VPN?

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no… (tuilleadh eolais)

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no VPN icon on my topolbar despite what your instructions say.

Open 3 1 143

Firefox custom homepage recently changed. How do I go back?

I remember not too long ago, I could copy/paste blocks of links, in the format of link1|link2|link3|etc, to save current tabs as my homepage if I needed to close firefox … (tuilleadh eolais)

I remember not too long ago, I could copy/paste blocks of links, in the format of link1|link2|link3|etc, to save current tabs as my homepage if I needed to close firefox and not loose my tabs. But now, I have to manually add and remove each link individually (see screenshot). And it only shows the site domain, not information specific to the actual page I want to keep so I don't know if I'm deleting something that's not needed or important. I usually have 50+ pages that need to managed: saved, removed, reordered, etc. I used to be able to set up one browser window exactly how I want it and click button to save current tabs as home screen. It was so easy.

Is there any way I can revert back to the old way of saving homepages? Or any other suggestions to have tabs reliably reload? I need a solution to be guaranteed to work to not lose important work, using current tabs as homepage accomplished this. This is one of the major reasons I used firefox.

Solved 2 1 71

Yaho mail unable to load account.

yahoo mail is asking me to enable javascript. It isn't recognising my email and tells me to use another device (which does work), but I want to use laptop. Why is it a… (tuilleadh eolais)

yahoo mail is asking me to enable javascript. It isn't recognising my email and tells me to use another device (which does work), but I want to use laptop. Why is it asking for java when it's already installed?

Open 1 1 51

the 'eye' link to view or the 'copy' link doesn't work - is this a bug?

The 'eye' link to view the password or the 'copy' link doesn't work. I've tried to export the passwords - that didn't download. iMac 2020 - using macos - SeQuoia 15.7.4… (tuilleadh eolais)

The 'eye' link to view the password or the 'copy' link doesn't work. I've tried to export the passwords - that didn't download. iMac 2020 - using macos - SeQuoia 15.7.4

Recommendations?

Open 4 1

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space.

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headli… (tuilleadh eolais)

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headlines are squeezed together and touching. Body copy is affected also. How to keep the fonts as they first come in?

Solved 2 1

Save Image As and Downloads directory are broken in certain profiles

I have Firefox 157 with multiple profiles. OS is Mac Tahoe 26.6. I am unable to save images on some profiles. Clicking Save Image As does nothing. Attempting to change th… (tuilleadh eolais)

I have Firefox 157 with multiple profiles. OS is Mac Tahoe 26.6.

I am unable to save images on some profiles. Clicking Save Image As does nothing. Attempting to change the Downloads directory also does nothing.

On my default profile, it also has intermittent issues with saving. Currently it works most of the time and the Downloads directoy is able to be changed.

What is the problem?

Open 1 1

Firefox has added a little badge to the Firefox app icon on my dock. How do I get rid o fit?

Since Firefox just added profiles, the app icon on my Mac now has a little heart on it to show which profile I'm using? But I'm the only one who uses this computer, so I … (tuilleadh eolais)

Since Firefox just added profiles, the app icon on my Mac now has a little heart on it to show which profile I'm using? But I'm the only one who uses this computer, so I don't need the profile icon. It just makes me think I have a notification every time I scroll over the dock. How do I remove this from the icon?

Open 1 1 30

Cannot create new account (Primary email required error)

I am trying to create a separate, standalone Mozilla account using my work email address, but I am stuck in an account routing loop after deleting it as a secondary email… (tuilleadh eolais)

I am trying to create a separate, standalone Mozilla account using my work email address, but I am stuck in an account routing loop after deleting it as a secondary email from my personal account.


I added my work email as a secondary email to my personal Mozilla account long time ago, 4 days ago deleted the secondary email from my personal account settings to register it as a separate account instead.

Attempted to sign up at accounts.firefox.com, but the system automatically routes the email to the Sign In screen instead of the Sign Up screen. I encountered Error messages entering a password on the Sign-in screen displays: "Primary account email required for sign-in".

Then requesting a password reset displays: "Unknown account".

Troubleshooting Already Tried:

Tried signing up in Private/Incognito windows across multiple browsers (Firefox, Chrome).

Waited over 72 hours for the system cache to clear, but the sign-in page still routes the address as an existing account.

Can you please escalate this to the Mozilla Accounts operations team to clear or purge the stale secondary email mapping for work email in the sign-in lookup index.

I will provide the email upon request

Open 1 1 40

Failure: Error Code: NS_ERROR_OFFLINE while connected to fiber gigabit ethernet, no wifi at all, and very low latency/high bandwidth connection

Getting around 20ms for DNS lookups so thats not the issue. Why do I see Error Code: NS_ERROR_OFFLINE maybe once every several days when this Firefox has never been in of… (tuilleadh eolais)

Getting around 20ms for DNS lookups so thats not the issue. Why do I see Error Code: NS_ERROR_OFFLINE maybe once every several days when this Firefox has never been in offline mode and never will be? Env is MacOS 26.5.2 with current Firefox installed.

Open 1 1

I cannot get my Mozilla VPN to offer me the "Turn On VPN" switch. I'm in a loop of "you're logged in, now turn it on" then it keeps asking me to log in

I just signed up for the annual VPN coverage. I've signed in and have selected an area of the world to have my ip address associated. However, I now am in a loop. I clic… (tuilleadh eolais)

I just signed up for the annual VPN coverage. I've signed in and have selected an area of the world to have my ip address associated. However, I now am in a loop.

I click the VPN logo on the top right of Firefox, I'm told to "Get started" by logging in.

I click "get started" and am told I've successfully already logged in.

I'm then told to click the "Turn VPN on" switch at the VPN logo.

I click the VPN logo and am told to log on, again. And again and again...

I've restared Firefox. I've restarted my Mac. Same thing again and again

Help?

Open 2 1 40

Cannot log in to X.com

Content Security policy blocks essential scripts no matter what I do. It's new Firefox installation, Troubleshoot mode, Enhanced tracking disabled, I'm not on VPN, can lo… (tuilleadh eolais)

Content Security policy blocks essential scripts no matter what I do.

It's new Firefox installation, Troubleshoot mode, Enhanced tracking disabled, I'm not on VPN, can log into X.com in another browser just fine.

It's the reason #1 I don't use Firefox. I thought the issue would be fixed but it has been like this for long time.

Yet whatever I do, whatever I turn off this pops up:

Content-Security-Policy: The page’s settings blocked the loading of a resource (default-src) at https://abs.twimg.com/responsive-web/client-web/bundle.Conversation.721fc4aa.js because it violates the following directive: “default-src 'self'”

The screenshot is from Zen, but it uses Firefox and the issue is the same in Firefox.

Open 14 1 141