Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

Disable Group Tabs

Hello, I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them. I've tried to change the v… (tuilleadh eolais)

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Asked by DreaSpirit 1 mhí ó shin

Answered by Agent virtuel 1 mhí ó shin

Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (tuilleadh eolais)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Asked by joenuke981 1 mhí ó shin

Last reply by Mutaz Awad 1 mhí ó shin

Tab groups not working

So when i first updated to 137.0 tab groups were working fine, then one day i couldn't create any more. I had a previous tab group, but when i deleted it, there was no wa… (tuilleadh eolais)

So when i first updated to 137.0 tab groups were working fine, then one day i couldn't create any more. I had a previous tab group, but when i deleted it, there was no way to make another. I tried dragging tabs on top of each other, tried right clicking a tab to "Add Tab to New Group" but there wasn't an option. I updated to 137.0.1 to see if that would fix it, and it didn't. I then tried to uninstall and reinstall still no. I turned my computer off and then on again and also no.

I'd really appreciate any help with this because i'm kinda tearing my hair out trying to find out what changed.

Asked by wolfdude1111 1 mhí ó shin

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (tuilleadh eolais)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Asked by Sylvie Thomas 1 mhí ó shin

Last reply by Dorothy 1 mhí ó shin

My setting for "Open previous windows and tabs upon startup" is no longer working.

My setting for "Open previous windows and tabs upon startup" is no longer working. It always used to, for years! Now whenever I launch Firefox, I only get a single, fre… (tuilleadh eolais)

My setting for "Open previous windows and tabs upon startup" is no longer working. It always used to, for years! Now whenever I launch Firefox, I only get a single, fresh tab.

Asked by dsidman78 1 mhí ó shin

when i try to gain access to my bank i get a access denied ref id 2cfa54eb32

Access Denied You are unauthorized to access this resource. Reference ID is: 2cfa54eb32 Troubleshooting Steps 1. Reload the home page and try again. 2. Clear your br… (tuilleadh eolais)

Access Denied

You are unauthorized to access this resource.

Reference ID is: 2cfa54eb32

Troubleshooting Steps

1. Reload the home page and try again.

2. Clear your browser cache and try again.

3. Try logging in with a different browser.

4. Try logging in with a different device.

Asked by sixteenstone162002 1 mhí ó shin

webpage on opening browser

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasi… (tuilleadh eolais)

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasing history everytime I use it

Asked by alan_palmer_ 1 mhí ó shin

Last reply by Mutaz Awad 1 mhí ó shin

All websites fail to load

With the upgrades to Firefox, I now cannot load any websites, even Mozilla Support pages. Have to use a different browser. Might this have to to with DNS over HTTPS? HELP… (tuilleadh eolais)

With the upgrades to Firefox, I now cannot load any websites, even Mozilla Support pages. Have to use a different browser. Might this have to to with DNS over HTTPS? HELP! Thank you, very much.

Asked by jcatherw 1 mhí ó shin

  • Réitithe

Bookmarks are missing from toolbar

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are mis… (tuilleadh eolais)

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are missing. The toolbar is present, and I toggled between only show on new tab, never show and always show a few times, but they're still missing. I even tried bookmarking two webpages, but they were not added to the toolbar. As stated, I have the bookmark toolbar to always show. Firefox just updated yesterday, 4/8/25 to 130.1.0, and I'm pretty sure that they were there this morning, but I can't be totally sure. I noticed my computer had updates available, so knowing updating it would not have any effect on Firefox, I restarted the computer while updating so I could also restart Firefox with a bit of a delay. I had also restarted it twice before without any luck. The only thing I did besides updating Firefox was enabled the sidebar, which I then turned off and still did not have any bookmarks in the toolbar. Any assistance would be greatly appreciated, but I may not be able to view and any responses or make the stated changes until Friday.

Asked by Autotech1 1 mhí ó shin

Answered by jscher2000 - Support Volunteer 1 mhí ó shin

pages i go to will not load.

when i go to a site using firefox i get this message: Secure Connection Failed An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error c… (tuilleadh eolais)

when i go to a site using firefox i get this message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by harlod g 1 mhí ó shin

Last reply by harlod g 1 mhí ó shin

my bookmarks keep getting scrambled.

in the last couple weeks, every time I go into Firefox my bookmarks and bookmark toolbar are scrambled. (all messed up and out of order). I have to keep restoring from a… (tuilleadh eolais)

in the last couple weeks, every time I go into Firefox my bookmarks and bookmark toolbar are scrambled. (all messed up and out of order). I have to keep restoring from a good save file. How do I stop this from happening? I have even uninstalled and reinstalled Firefox, but that hasn't helped. I have imported the good bookmark file that I saved.

Asked by tomcentofanti 1 mhí ó shin

completely blank screen for https://outlook.live.com on 137.0.1 (aarch64) mac os

suddenly my work account at https://outlook.live.com is a completely white screen. access to other instances of this account (Onedrive, filesharing etc) are fine. Email … (tuilleadh eolais)

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Asked by rob.flint 1 mhí ó shin

Last reply by Mutaz Awad 1 mhí ó shin

gmail contacts list all sudenly shrunk in size so small it cannot be read

suddenly after a firefox upgrade this afternoon, the contacts lists for gmail started to get reduced in size so small it looked like specks of dust instead of names , adr… (tuilleadh eolais)

suddenly after a firefox upgrade this afternoon, the contacts lists for gmail started to get reduced in size so small it looked like specks of dust instead of names , adresses, etc.

another pc here which hasn't been upgraded  has no problem.   both pcs have the same 5 GMAIL acccounts, 

but the secondary (also sedentary ) has not been used for 2 or 3 days. Both are laptops, with Win 11 and are upgraded as soon as they available

Asked by Pete 1 mhí ó shin