• Réitithe

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (tuilleadh eolais)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 2 mhí ó shin

Answered by Denys 2 mhí ó shin

  • Faoi Ghlas

AI on Firefox without direct permission

Tonight I was roaming around my Firefox settings looking at something else, when I noticed this AI piece pre-checked. Why is FIREFOX, who is supposed to be for privacy an… (tuilleadh eolais)

Tonight I was roaming around my Firefox settings looking at something else, when I noticed this AI piece pre-checked. Why is FIREFOX, who is supposed to be for privacy and security, authorizing an update that automatically choose AI? Not cool Mozilla. Not Cool. Anyone else have this? and yes, I've already fixed it ;-)

Asked by nikeit2010 4 lá ó shin

Last reply by Paul 3 lá ó shin

The settings are reset every time I open the browser

I don't know if this is the proper topic, but I'm not sure what to call it. For the longest time I've had an issue with the settings being reset every time I open the bro… (tuilleadh eolais)

I don't know if this is the proper topic, but I'm not sure what to call it. For the longest time I've had an issue with the settings being reset every time I open the browser - all my add-ons are off, all my configurations return to the original state, every single time. I have to manually turn them on all over again every time. Does anybody else has the same issue? Can it be solved somehow? Do I need to redownload Firefox or something?

Asked by Black Evyl 1 seachtain ó shin

Last reply by The Obsidian Path Lab 3 lá ó shin

How can i remove Ai?

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want … (tuilleadh eolais)

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want to see it, ever! Why is it even on by default??? I don't want "chatbots", "Ai assistants" or any of that shit at all.

Asked by julian47061 1 mhí ó shin

Last reply by Konstantina Papadea 1 mhí ó shin

  • Réitithe

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (tuilleadh eolais)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 1 mhí ó shin

Answered by Ejecatl 4 seachtaine ó shin

"Security Sandbox is disabled" pop up under toolbar

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure." … (tuilleadh eolais)

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure."

I have gone into about:config and adjusted every security.sandbox element to see if that would change anything; it did not.

I am running on Windows 11 Home so I cannot install or properly run Windows Sandbox.

I would either like a solution to enable the sandbox once again, or just remove the notification from the toolbar.

Asked by Willow 3 seachtaine ó shin

Last reply by petrolxl 2 sheachtain ó shin

  • Réitithe

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (tuilleadh eolais)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 1 mhí ó shin

Answered by Rustler40 3 seachtaine ó shin

Dashlane

I have been using Dashlane Password for a long time. For several weeks it hasn't worked. The program used to ask for my address and master password, but it no longer does… (tuilleadh eolais)

I have been using Dashlane Password for a long time. For several weeks it hasn't worked. The program used to ask for my address and master password, but it no longer does. Now it asks for a code number of 6ix digits instead, stating that the number has been sent to my address. However, I never receive the number. My address has never changed and is the first thing it asks for. Then, no code arrives.I have sent many requests, including specifics about the change and lack of access, but have not gotten a reply to any. I think Dashlane died and customer support also did. My 147 passwords, financial information, personal address and SSN are all still there at Dead Dashlane. If they won't answer Mozzilla either at least I tried.

Asked by ActivTrade 3 mhí ó shin

Last reply by Paul 3 mhí ó shin

Constant Crashing

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Re… (tuilleadh eolais)

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

Clicking those options fixes nothing! How do I go back to the previous version, please?

Asked by rose.treasure 3 seachtaine ó shin

Last reply by gmabentley 3 seachtaine ó shin

  • Réitithe

Browser problem

When I attempt to search on Mozilla Firefox I get this message from Norton, my antivirus software provider: "We prevented your connection to rini.drorinat.com because it … (tuilleadh eolais)

When I attempt to search on Mozilla Firefox I get this message from Norton, my antivirus software provider: "We prevented your connection to rini.drorinat.com because it is a dangerous webpage:URL:Phishing" This has only happened in the last few days. I am offered no sites - just this message from Norton. How can I solve this, as Norton does not appear to offer a solution, though I have messaged them on their site.

Asked by jbrenn746 1 seachtain ó shin

Answered by Denys 1 seachtain ó shin

Firefox is having trouble "finding that site" for some sites I've used for years.

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings i… (tuilleadh eolais)

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings in Firefox, reset my WIFI router, etc. with no response for connectivity. But I really guess I don't know what or where to check... Thought it was a VPN setting, not fixed. What should I try to find and correct my problem?? Ray ([edited email from public forum])

Asked by raygene3 5 lá ó shin

  • Réitithe

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (tuilleadh eolais)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Asked by Cruz Ramos 1 mhí ó shin

Answered by Denys 1 mhí ó shin