Firefox Community Forum

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I could not access.

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different website, but not on this one. The problem persists even after deinstalling the snipping tool and restarting. On edge, I get access to windinfo.eu.

Many thanks in advance for your help

Christoph

For bunnings.com.au and youtube.com I can't get the websites to respond to mouse clicks. I run Firefox ESR. I can't install any chrome based browser as they are blocked. I plan to stay with Firefox. I am on 140.6.0esr. This problem has been happening since at least 140.2.0

When I go to youtube.com and type in the search bar, nothing happens. When I go to bunnings.com.au same. I can't search. Clicks on anything are ignored. There may be other sites I have not yet discovered. I can type in the search bar but pressing enter or clicking search does nothing.

For you tube, if I go to DDG and do a search, the you tube videos will play when embedded there, but the actual youtube site won't work for me.

What I've tried. Disabled all add ons Uninstall all add ons Disable enhanced tracking Run Firefox in troubleshooting/safe mode Disable WIndows firewall Remove WIndows hosts file Disable all router firewalls Disconnect from VPN Restart router Clear Firefox cache Delete all cookies Rename prefs.js and restart Firefox with defaults Create a new Firefox profile Run virus scan - nothing found. Reinstalled Firefox Reinstalled Windows

Not sure what to try next.

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

• Gmail (mail.google.com) became completely inaccessible
• Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

• Gmail and Google Maps are accessible normally on Chrome and Edge
• YouTube (which is another Google product) works fine on my FF
• Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

Since Mozzila updated to 115.23 to x64 Windows there is no longer the abillity to watch Twich live Streamings. Is this going to be permanent ? Should we all leave Firefox after so many years od succefull use and go to Chrome? Are you aware of similar live broadcasting issues ? Wiil Mozzila include a solution soon?

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

• Edge loads them just fine
• Steam client loads them just fine.
• If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
• Tried Troubleshoot Mode, didn't help.
• Tried to selectively disable some extensions, same.
• Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
• Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
• Tried to disable DNS in Firefox's settings, no siree.
• The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
• Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

I can no longer access my local TrueNAS server nor router via Firefox. My current version is 133.0.3. Safari has no trouble. Firefox gives no warning, no Advanced button, no option to bypass security. All I get is: "Unable to connect An error occurred during a connection to 192.168.0.102.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web."

I have tried so many settings, troubleshootings, workarounds, I can't begin to list them. It happens in troubleshooting mode. I have created SSL certificates on the server many different ways to no avail. I'm thinking I will have to abandon Firefox with it's obscure, no-way-through security. But I wanted to ask for help first. Please help.

On a few sites that use recaptcha I am not getting a response to sending information. An example is Big Fish games, I have partial access to the site, am able to buy games, download and play. But when I attempt to sign in to my actual account, the part where my credit card number, game points, etc are kept I put my user name & password in but when click on the "send" button nothing happens, no error message, nothing.

If I switch to that "other browser" from Seattle there is no problem - type in the user name and password, click on "send" and I'm in with no problem.

I've asked Big Fish support - they are pretty clueless.

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox gives me the following error:

You don't have permission to access "http://www.nfm.com/" on this server.

Reference #18.2551db17.1742794951.7a007681

https://errors.edgesuite.net/18.2551db17.1742794951.7a007681

=========================================

I have cleared my cache and data and cookies and nothing works. Able to access it from my phone's firefox browser.

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black screen. Google maps is working fine on Edge or Google on the same pc.

I try to connect to gpx.studio and I get the message

"WebGL 2 is required to display the map."

then "Hmm. While your browser seems to support WebGL2, it is disabled or unavailable"

However, when I connect to the same site with Chrome everything works and the map is displayed.

What can I do ? Is it a problem of graphic card blocked by Firefox ?

Ordi Packard Bell EasyNote LJ75, Intel core I3, Window 7, Firefox 115 carte graphique : Intel(R) Graphics Media Accelerator HD