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Firefox hangs Ubuntu 20.04

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but … (tuilleadh eolais)

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

Asked by Lumaja 1 bhliain ó shin

Answered by schnrl 1 bhliain ó shin

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Trouble importing router certificate for HTTPS

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page. Following my router's instructi… (tuilleadh eolais)

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page.

Following my router's instructions I exported the certificate. I then accessed the Privacy & Security settings in Preferences, and under View Certificates I imported the router's certificate.

When opening the HTTPS web interface Firefox reports SEC_ERROR_INADEQUATE_KEY_USAGE.

Asked by Joe Buckner 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Installation aborted because the add-on appears to be corrupt

We have a new add-on of our own that we were trying to add to the Firefox browser. This add-on was tested locally and worked fine. However, upon trying to install the off… (tuilleadh eolais)

We have a new add-on of our own that we were trying to add to the Firefox browser. This add-on was tested locally and worked fine. However, upon trying to install the official add-on to the browser, it is throwing the following error, "Installation aborted because the add-on appears to be corrupt".

The add-on in question is, https://addons.mozilla.org/en-US/firefox/addon/searchgiggle-search/

Any suggestions to address this issue would be appreciated.

I also noticed another post or two about the same topic. As per those posts, the issue got resolved automatically after some time. Can I expect the same?

Asked by srik.kid2012 1 bhliain ó shin

Answered by srik.kid2012 1 bhliain ó shin

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Font wanted isn't the font that's displayed in Linux Ubuntu.

TL/DR: See the image. ;) I'm on Ubuntu 20.04 (Xubuntu flavor), using Firefox 79.0, working on a web site. I'm coding specifically for Arial... and it's returning Times … (tuilleadh eolais)

TL/DR: See the image. ;)

I'm on Ubuntu 20.04 (Xubuntu flavor), using Firefox 79.0, working on a web site. I'm coding specifically for Arial... and it's returning Times New Roman.

I have Arial installed, via the ttf-mscorefonts package and also adding them from a Win10 box.

Please, no "But you should do 'font-family: Arial, Veranda, sans-serif'" dismissive answers. Why? Because if I do "font-family: Arial, Veranda" I still get Times New Roman. I can even substitute "Pulsar Beta" here (a font that is installed to my local account) and it still gives me Times New Roman.

If I do "font-family: sans-serif" I get Veranda, not Arial... which is odd because Arial is my default font.

Doing "font-family: Veranda" gets my Times New Roman.

Chrome doesn't have this issue!

As a picture is worth a thousand words, see the pic.

What can I do? I did see some bugs that were fixed in v56, but none of the debugging tips help there.

Asked by STrRedWolf 1 bhliain ó shin

Answered by STrRedWolf 1 bhliain ó shin

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Ubuntu 18.04.5 - tab flickering when I refresh or loading website

Dear Mozilla Support, After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I loadi… (tuilleadh eolais)

Dear Mozilla Support,

After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I loading website or refresh website. This looks very strange. Like I said I dindn't notice any issue with flickering on previous Mozilla Firefox versions. Only with these new versions with new look of the tabs. I didn't remember if it was 89.0.0 version or 90.0.0 version. I don't know if it is problem with the machine but I didn't notice this issue on another computer with 90.0.2 Firefox version but with Windows 10 OS. I also noticed this issue with Firefox 90.0.0.2 with Windows 7 OS on another computer so I don't know if this is problem with two computers or Firefox itself. Can you help me?

Yours faithfully, Piotr

Asked by Peter 10 mí ó shin

Answered by cor-el 10 mí ó shin

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Youtube keeps "pausing" the video im playing

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only ext… (tuilleadh eolais)

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only extensions are honey, ecosia search and stylus

Asked by atiedebee 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Opening a Command Terminal/Window

I am using a Linux/Ubuntu computer. I downloaded a program that instructs me to "Open a browser window" to enter certain commands. I am fairly new Linux user and am req… (tuilleadh eolais)

I am using a Linux/Ubuntu computer. I downloaded a program that instructs me to "Open a browser window" to enter certain commands. I am fairly new Linux user and am requesting assistance on how to open a Firefox browser "command" window and enter a Linux command.

Here is the program's URL: https://frontend.bredbandskollen.se/download/README.txt

See Item: --Browser

Thanks for your assistance!

Asked by dwaggoner.phd 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Full screen mode not working

For past few days browser fails to go into full screen mode properly. Tabs and url input section remain in sight. Screen mode is toggled with F11 or via menu bar, zoom. P… (tuilleadh eolais)

For past few days browser fails to go into full screen mode properly. Tabs and url input section remain in sight. Screen mode is toggled with F11 or via menu bar, zoom. Previously it was working?

Asked by ab2qik 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Address Bar Search Not Working

Hi, Firefox 84.0.1 (64-bit) on Linux Mint 18.3 I have the 'Use the address bar for search and navigation' option selected in settings but when I enter a search all I get … (tuilleadh eolais)

Hi,

Firefox 84.0.1 (64-bit) on Linux Mint 18.3

I have the 'Use the address bar for search and navigation' option selected in settings but when I enter a search all I get is 'Hmm. That address doesn’t look right. Please check that the URL is correct and try again.'

Any ideas please?

Asked by caned_monkey 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Permission denied errors on some sites clicking on a button.

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access … (tuilleadh eolais)

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access property "apply"

   jQuery 7
   clear searchprovider.js:292
   attach merged-index.js:11661
   jQuery 8
   _setCurrentDir merged-index.js:5820
   changeDirectory merged-index.js:5752
   actionHandler merged-index.js:3432
   action merged-index.js:2894
   _onClickFile merged-index.js:4757
   Underscore 3
   jQuery 2
       dispatch
       handle

I've checked and disabled add-ons to see if these were blocking somehow, but no result. It worked fine before, so my suspicion is something changed in FF78? Thanks!

Asked by artelse 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Can one hide the Minimize button on the header bar.

Hello everyone, I'm working on customizing the Firefox experience for users within my organization. I have to really limit their access. One of those requests were to pre… (tuilleadh eolais)

Hello everyone, I'm working on customizing the Firefox experience for users within my organization.

I have to really limit their access. One of those requests were to prevent users from minimizing their active Firefox window.

I've found articles like the one below that show how to hide all the buttons: https://support.mozilla.org/en-US/questions/906698

However it does not suit the purpose. since it removes all of them and only on full screen.

Is there a way I can just hide the minimize button so that the user can just hide the minimize button?

Any help would be greatly appreciated.

Asked by Gpx45 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Hide Firefox titlebar (border) in Linux (Openbox)

I use openbox as my windowmanager with NO desktop environment on Archlinux. I want to hide the titlebar (border) but when using openbox this option is NOT SHOWN. It is sh… (tuilleadh eolais)

I use openbox as my windowmanager with NO desktop environment on Archlinux.

I want to hide the titlebar (border) but when using openbox this option is NOT SHOWN. It is shown when i use another Desktop Environment like xfce4 or Gnome.

In the past i found out that a variable like DESKTOP_ENVIRONMENT, DE or XDG_SESSION_DESKTOP could be set with the value of another Desktop Environment to mislead Firefox.

However, i can't find the right variable any more and i have been googling and googling for days :-(

Please help, i like openbox & firefox (without titlebar)

Asked by ron80 1 bhliain ó shin

Answered by ron80 1 bhliain ó shin

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FACEBOOK - Typing a comment causes the screen to scroll on its own.

Starting as of today (Oct 13), the FACEBOOK screen suddenly moves when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit t… (tuilleadh eolais)

Starting as of today (Oct 13), the FACEBOOK screen suddenly moves when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts about a page up, closer to top. This shifts the entry area where I'm typing down and off the screen. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. It is maddening!

I've restarted in troubleshoot mode and the same thing happens, so it is not an add-on. This is happening on both my Firefox Linux systems AND on a Windows 10 machine, so I don't think it is specifically OS related either. The screen however does stay put, like it is supposed to, using Chrome or Opera.

Is this a Firefox problem or is FACEBOOK messing with Firefox?

Asked by nosoy1 8 mí ó shin

Answered by nosoy1 8 mí ó shin

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How can I prevent ctrl+q from closing the browser?

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable… (tuilleadh eolais)

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable this keyboard shortcut?

Asked by Erel Segal-Halevi 2 bhliain ó shin

Answered by Ruba 2 bhliain ó shin

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how to remove "visit" suggestions from urlbar

Earlier it was removed using style in userChrome.css file - " #PopupAutoCompleteRichResult richlistitem:first-of-type[actiontype="visiturl"] ", after update to 78.3 esr… (tuilleadh eolais)

Earlier it was removed using style in userChrome.css file - " #PopupAutoCompleteRichResult richlistitem:first-of-type[actiontype="visiturl"] ", after update to 78.3 esr version this isn't working. I tried with deleted /home/.mozila folder (new profile) and with menu home ->top sites and search suggestions switched off (and also with and without userChrome.css file) so this is isn't the case. Thanks for help.

Asked by glasswalker 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Is SetupVPN Safe?

Hi - I see that SetupVPN is free. I'm not very technically oriented and wonder if it's safe and also how can it be free and still continue? I'm on a COVID budget, but I… (tuilleadh eolais)

Hi - I see that SetupVPN is free. I'm not very technically oriented and wonder if it's safe and also how can it be free and still continue? I'm on a COVID budget, but I like free as long as it's safe. Does anyone have any info on this? Thanks very much for any help. Regards, George

Asked by 7640 1 bhliain ó shin

Answered by Taimur Ahmad 1 bhliain ó shin

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Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (tuilleadh eolais)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 1 bhliain ó shin

Answered by Mr.K 1 bhliain ó shin

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pulseaudio high CPU with no audio playing

Hey there, I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla? Steps to reproduce: --- Open … (tuilleadh eolais)

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

  1. Open Firefox
  2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
  3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

  • pulseaudio process should only be spawned when actually playing a media that requires audio
  • pulseaudio should not be the #1 CPU consuming process
  • pulseaudio process should at the very least not massively use CPU when no sound is playing

Asked by yarma22 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Bookmarks sidebar font size edit

ff-90.0.2 Followed community advice but the following fails to work. https://support.mozilla.org/en-US/questions/1306797 1. open "Help -> Troubleshooting Informatio… (tuilleadh eolais)

ff-90.0.2

Followed community advice but the following fails to work.

https://support.mozilla.org/en-US/questions/1306797

1. open "Help -> Troubleshooting Information" & find button to access the profile folder

2. find this button under: Application Basics > Profile dir > Open directory=/home/ab2qik/.mozilla/firefox/p3bbumtq.default-release click this button to open profile folder in Explorer

3. create a dir=chrome in this folder(all lowercase) 4. In dir=chrome create a text file=userChrome.css(all case sensitive) 5. userChrome.css - paste in text below 6. paste below code into chrome/userChrome.css:

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

  1. personal-bookmarks .toolbarbutton-text { font-size: 15px !important; }

7. (Quit/Exit) browser & restart Firefox when you create or modify the userChrome.css file.

8. Firefox 69 & later

about:config > toolkit.legacyUserProfileCustomizations.stylesheets = true

set above pref to true this enables userChrome.css & userContent.css in chrome folder

Asked by ab2qik 10 mí ó shin

Answered by cor-el 10 mí ó shin