Firefox Community Forum

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

tell me how to undo "troubleshoot mode", read the "help" article, do not understand.

tell me how to undo the "More from Mozilla" in about:preferences. I have NO idea.

I try, but I am usually confused by these help articles.

Firefox is deleting my website exception list whether I have "Delete cookies and site data when Firefox is closed." checked or not. It is the same with the exceptions list for logins.

Steve

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgator.com/help/article/how-do-i-change-my-dns-or-name-servers to https://undefined/help/article/how-do-i-change-my-dns-or-name-servers

I have tried clearing the cache, troubleshooting, and get the same result in safe mode, and reverting back to Firefox default settings. And I still get the same result. I've attached an image of the error message.

I can't see the SYNC option in Settings so I...

Use about:config to change identity.fxaccounts.enabled = true I can now see 'Sync' in Settings When I go to "Sign into Sync", after I enter my password, it hangs for 10 seconds, then says Working, then always just hangs there forever. If I login to Mozilla using a different tab, it signs in ok.

I have tried this after successfully changing the password, and after restarting firefox.

I am using the latest Firefox version.

Any suggestions gratefully accepted.

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"?

Scenario: Close the Picture in Picture video by clicking on the [X] button or Cmd+W shortcut.

Actual result: Picture in Picture closes and Firefox window opens, on the tab containing the video. This is very strange behaviour. If I close the video, I don't want to watch it now. Essentially "Close" button works exactly like "Back to Tab" button - so what's the point? If I wanted to switch to the tab - I would click on "Back to tab".

Expected result: I expect Picture in Picture video to close and nothing else to happen. Don't open the window/tab containing the video.

Thanks

after rebooting computer, or firefox crashing, its restoring my tabs/session from a week ago, not the latest ones. When I go to the 3 lines, history, the options/choices are Recently closed tabs, Recently closed windows, Search history, Clear recent history, but no option for restore previous session. In the past, it would restore my tabs that I was most recently using automatically, but now, when I reboot my computer or when it crashes, it doesnt restore the MOST RECENT tabs, but instead from the automatically saved tabs session from a week ago. Since then, Ive rebooted Firefox, or had it crash many times, but it continually bring up my tab sessions from about 1 week ago.

I checked the settings to see that saving history is on Open previous windows and tabs IS checked/on. Remember history is ON, Im not using private browsing.

This is a big time waster, bc when I finish reading articles and close them, it reopens them after Firefox restarts. In addition, any new tabs I was in the middle of, it is not savings/restoring them.

How to fix this?

I am using Firefox 120.0.1, and I have difficulty to take screenshot.

I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't work.

Is there any good way to fix this problem without reinstall firefox app?

For over a week now I am receiving a popup from 'The Spruce' with the popup header being Mozilla Firefox (see Spruce.jpg). The popup has a facility to disable notifications from www.thespruce.com and I have selected this many times yet the popups keep coming several times a day. (see Spruce2.jpg). I have also visited the Spruce website and there is no unsubscribe link. I didn't subscribe in the first place and had never heard of The Spruce before this. Why is Firefox facilitating this spam that won't be disabled?

I use Google Meet multiple times a day for work meetings. After switching to Firefox from Chrome recently, I have noticed some persistent issues to do with audio from devices external to my laptop. I have a USB external microphone, a USB sound card that powers external speakers, and wired headphones that I use through the laptop's headphone jack. In macOS my default audio input is the external mic, and default output is the wired headphones.

The first issue that I noticed when using Firefox in meetings was that people reported an echoing effect on my audio. Audio from everyone else sounded fine to me. Changing my microphone source in Meet or in macOS did not seem to help, nor did disabling echo canceling in Meet. What did help was disconnecting the USB microphone completely. The impression that I got was that Meet was taking audio from both the USB mic and laptop mic at the same time, even though only the USB mic was selected. This has happened every time I used Meet.

The second issue that I noticed just happened for the first time today. (Note: I now have my USB mic unplugged until I can resolve the mic issue.) In macOS I had my wired headphones set as the audio output device. I joined a meeting, and I was hearing the meeting audio in my headphones and the external speakers (USB sound card) at the same time.

I've used Meet with Chrome for the last few years and never had this type of issue.

Something I have noticed that may be relevant is, when I open Meet in Chrome and go to the Meet settings, it shows my USB sound card and wired headphones as audio input/output options that I can select, in addition to the built-in laptop speakers. But when I open Meet in Firefox, the settings only show the USB sound card and laptop speakers for output - they don't show my wired headphones. FWIW, media.setsink.enabled is set to "true" already - I saw this mentioned as a solution in a similar question from 2022.

Is there anything I can check, or debugging data I can capture when this issue happens, which would help figure out the root cause?

Outlook displays the "To:" and "Add a subject" labels in black/grey text, but the rest of the "New Mail" window is white. There are no visible border lines between the "To" line and the "Subject" line. And no visible border between Subject and the email body.

The side-effect is an elderly person writes their entire email into the subject line field because it is not obvious where the email body starts.

I've seen this behavior on 2 different computers running the same (latest 120.0.1) Firefox. Odd thing is that I DO see borders when I run Outlook.com on my work laptop (same Firefox version). What config settings might control behavior like this?

I captured screenshots of the desired display of borders on my laptop. Tried .jpg, .png and .bmp. All of the files showed the borders between To, Subject and email body. But when those files are transferred to the PC I am on, the borders no longer display. Bizarre. I uploaded/download the files using Onedrive to ensure that the corporate email server was not touching the files. Even then the borders that exist in the files on the laptop do not display when those same files are viewed on my home PC.

I have been having with YouTube for a couple of days. It asks to turn off ad blockers. I have done so and it still requests to turn ad blockers and still won't allow viewing. YouTube works on other browsers.

I am sure YouTube is playing games but can you help?

WILL YOU STOP THAT PATRONISING "HMM, WE'RE HAVING TROUBLE FINDING THAT SITE" MESSAGE NOW

IT IS OBVIOUS THAT IT SHOULD SIMPLY SAY " NO INTERNET CONNECTION" IT IS INFURIATING.

DO IT NOW OR I WILL KILL MYSELF.

Firefox has started hiding all tabs in a window except the active tab. This has happened in two different windows. I have no idea how to hide tabs and don't want to. How can I unhide the tabs. When I try to do it one by one, the first tab rehides when the 2nd one appears. Can I unhide multiple tabs at once? Do I have to unhide them one by one, and if so how? How do I stop Firefox from hiding tabs?

I don't want to "update my software" every day. How can I turn this function completely off ? This continuous badgering makes me want to switch to another provider.

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of restoring them. I see no way to contact mozilla directly about this either.