Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Not allowed access

SSL_ERROR_ACCESS_DENIED_ALERT I keep getting this on different sites, I can't access lots of pages and it's getting to be a massive problem and I reallly need some help… (tuilleadh eolais)

SSL_ERROR_ACCESS_DENIED_ALERT I keep getting this on different sites, I can't access lots of pages and it's getting to be a massive problem and I reallly need some help. PLEASE can someone help.

Asked by inoutpublic 1 bhliain ó shin

Last reply by markeh 1 bhliain ó shin

  • Cartlannaithe

Downloading attachments Mozilla / Yahoo mail

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no… (tuilleadh eolais)

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

Asked by dejavodoo 2 bhliain ó shin

Last reply by drjoewebb 1 bhliain ó shin

  • Cartlannaithe

Website malfunction

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying … (tuilleadh eolais)

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying for the 'Notepad' not the 'Calendar'. If I try for the 'Calendar' I initially get the small right-sidebar version fine but if I ask for the full page version I get the error message again. This does not happen if I access Yahoo through Chrome-browser. I have repeatedly done the download to no avail. (I have version 99.0.1). I am attaching a screenshot of the error message. Thanks for any help. No rush.

Asked by davidNwillems 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Large video files from Microsoft OneDrive repeatedly fail to download; working in other browsers

Every week, for work, I need to download at least one large video file from Microsoft OneDrive and then upload it to YouTube. (These are MP4s in the range of 200 - 800 MB… (tuilleadh eolais)

Every week, for work, I need to download at least one large video file from Microsoft OneDrive and then upload it to YouTube. (These are MP4s in the range of 200 - 800 MB.) For the last couple of months, maybe longer, the download keeps failing in Firefox. When I switch to Chrome, the same MP4 downloads with no problem.

Any idea what might be going on? Usually the file starts downloading just fine; I see the bar gradually filling up in the notification area, but then it suddenly stops and says "Failed." If I retry, the same thing just happens again.

I'm not using any kind of download manager (that I'm aware of), just relying on Firefox's default download behavior when I click on the "Download" link on the OneDrive web page (sample URL: https://olucdenver-my.sharepoint.com/personal/YADA_YADA/_layouts/15/onedrive.aspx?id=LONG_QUERY_STRING_HERE).

Thanks in advance for any help you can provide!

Dan

Asked by Dan Robinson 2 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

PR_CONNECT_RESET_ERROR

Site page that I have used for years is not loading. Keep getting this error message. Secure Connection Failed An error occurred during a connection to www.hamdata.com. … (tuilleadh eolais)

Site page that I have used for years is not loading. Keep getting this error message.

Secure Connection Failed An error occurred during a connection to www.hamdata.com. PR_CONNECT_RESET_ERROR

The site is www.hamdata.com How do I fix this?

Thanks Jim [removed email from public]

Asked by Jim 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

I have no idea why this is happening

{ "securitySoftware": { "registeredAntiVirus": "Microsoft Defender Antivirus", "registeredAntiSpyware": "", "registeredFirewall": "Microsoft Firewall" }, "pr… (tuilleadh eolais)

{

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   "registeredAntiVirus": "Microsoft Defender Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Microsoft Firewall"
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     "privilegedabout": 1,
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   "maxWebContentProcesses": 8
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 "environmentVariables": {
   "MOZ_APP_RESTART": "1",
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   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\yourm\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini",
   "MOZ_SKELETON_UI_RESTARTING": "1"
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   "services.sync.lastSync": "Mon May 02 2022 14:09:07 GMT-0700 (Pacific Daylight Time)",
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 },
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   "driverDate": "2-5-2020",
   "adapterDescription2": "NVIDIA GeForce GTX 1050 with Max-Q Design",
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   "clearTypeParameters": "Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ",
   "targetFrameRate": 60,
   "direct2DEnabledMessage": {
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   },
   "webgl1Renderer": "WebGL is currently disabled.",
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   "webgl1WSIInfo": "-",
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   "webgl2Version": "-",
   "webgl2DriverExtensions": "-",
   "webgl2Extensions": "-",
   "webgl2WSIInfo": "-",
   "info": {
     "AzureFallbackCanvasBackend": "skia",
     "AzureCanvasBackend": "skia",
     "AzureContentBackend": "skia",
     "ApzWheelInput": 1,
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         ]
       },
       {
         "name": "WEBRENDER_QUALIFIED",
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         "status": "available",
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       {
         "name": "WEBRENDER_COMPOSITOR",
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         "name": "WEBRENDER_DCOMP_PRESENT",
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}

Asked by ThatDamnGirl 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Firefox Color Addon / Theme breaks browser sync & various UI elements

Hi, I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.… (tuilleadh eolais)

Hi,

I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.7).

When using the following custom theme the bookmarks toolbar does not show up, and the Extensions or Themes sections under settings do not work. Sync does not seem to work correctly too.

https://color.firefox.com/?theme=XQAAAAKHAQAAAAAAAABBqYhm849SC...

I believe this only started happening recently (within the past updates on or before 99.0.1).

Does anyone know if there's a bug in the recent Firefox update or if something else is the issue?

Thanks, HC

Asked by howiec 2 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

Places.sqlite gets. corrupted every time Firefox is closed

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. T… (tuilleadh eolais)

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?

Asked by exclusive01 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Not able to prevent downloads

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (tuilleadh eolais)

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?

Asked by nikkkko 1 bhliain ó shin

Last reply by nikkkko 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Bookedmarl URL not visable

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix th… (tuilleadh eolais)

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix the issue.

But if I try to Bookmark the same page again, I am asked to edit it. So it must be in the folder but it is not visible! Help!

Asked by zeus2022 2 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Cartlannaithe

High CPU usage while typing in URL (address) bar

Hello. Typing anything in URL (address) bar causes my CPU spike to 15-20% shown in Windows Task Manager, and up to 80% shown in Firefox Task Manager. I have 8 core / 16 … (tuilleadh eolais)

Hello.

Typing anything in URL (address) bar causes my CPU spike to 15-20% shown in Windows Task Manager, and up to 80% shown in Firefox Task Manager. I have 8 core / 16 threads CPU running at 4.0 GHz, so typing text in browser taking 15-20% of that is rather bizarre to me. OS: Windows 10 What I tried: - disabling Firefox Accessibility Service - hardware acceleration on/off - troubleshooting mode

Don't have same issue in other browsers (Chrome, Opera) Any ideas what else that might be?

Asked by FF_Gnome 1 bhliain ó shin

Last reply by FF_Gnome 1 bhliain ó shin

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Suspicious domain mozilla-api[.]com

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with of… (tuilleadh eolais)

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with official Mozilla infrastructure and I suspect this is a malicious domain.

Asked by Work Lappy 1 bhliain ó shin

Answered by Work Lappy 1 bhliain ó shin

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Firefox Keeps Crashing After Update To Version 100

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say… (tuilleadh eolais)

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

Asked by TMan11 1 bhliain ó shin

Last reply by Stephen5000 1 bhliain ó shin

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Installing FireFox update . . .

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save an… (tuilleadh eolais)

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

Asked by rboswarva 1 bhliain ó shin

Last reply by AliceWyman 1 bhliain ó shin

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Firefox suddenly breaking a banking site

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (tuilleadh eolais)

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

Asked by donald.wyllie 1 bhliain ó shin

Last reply by donald.wyllie 1 bhliain ó shin

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Zoom meeting links not opening

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommt… (tuilleadh eolais)

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommtg links don't open the app). However, they still work from Epiphany.

The slight confounding factor is that I realised that I've been updated to FF 104 overnight, so that might be an issue.

I've been looking at network.protocol-handler.... settings in about:config, based on this article: https://superuser.com/questions/1343020/how-to-configure-firefox-open-zoom-urls-using-zoom-application#1351073

I've also been looking at xdg-settings (based on this article) https://www.reddit.com/r/kde/comments/i83m8i/zoom_desktop_client_isnt_launching_from_browser/ which suggests the problems might be to do with xdg-settings calling /usr/share/applications/zoom.desktop when the available file is /usr/share/applications/Zoom.desktop However, I have not been able to alter the xdg-settings parameter - when I try: $ xdg-settings set default-url-scheme-handler zoommtg zoom.desktop it does not change the setting - it remains as Zoom.desktop

I should mention that the version of FF I'm running is delivered as a snap - but this was not a problem before 104 / my latest Zoom installation. Also, this version of FF has no problem opening up MS Teams meetings or Slack groups. handlers.json includes : ... "slack":{"action":4},"snap":{"action":4},"zoommtg":{"action":4},"msteams":{"action":4}}, .... so I am thinking the problem must lie somewhee else.

Any suggestions would be gratefully received.

thanks Andy

Asked by Andy Dearden 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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websites

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website… (tuilleadh eolais)

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/

Asked by mpf.s5660 1 bhliain ó shin

Last reply by mpf.s5660 1 bhliain ó shin

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Cannot login to Apple ID

Hi, I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The me… (tuilleadh eolais)

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

Asked by dicemandcdc 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin