• Réitithe

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (tuilleadh eolais)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 seachtain ó shin

Answered by zeroknight 1 seachtain ó shin

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (tuilleadh eolais)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Asked by BobPiletteJr 2 sheachtain ó shin

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (tuilleadh eolais)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 2 sheachtain ó shin

Last reply by jscher2000 - Support Volunteer 2 sheachtain ó shin

Youtube playlist stops playing on next video when Firefox has no focus

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to … (tuilleadh eolais)

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

Asked by zygdresze1 2 sheachtain ó shin

Last reply by zygdresze1 2 sheachtain ó shin

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (tuilleadh eolais)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 2 sheachtain ó shin

Last reply by zeroknight 2 sheachtain ó shin

  • Faoi Ghlas

How to restrict website on specific country?

Our website The Last Price is based in Qatar that have different category products like iPhone Mobile Phones, Tablets & Earbuds, Home Appliances, Accessories (Mobile … (tuilleadh eolais)

Our website The Last Price is based in Qatar that have different category products like iPhone Mobile Phones, Tablets & Earbuds, Home Appliances, Accessories (Mobile Covers & Cases, Keyboards & Controllers, etc.) and many other eCommerce products.

As I mention above that we have different ecommerce products which we only want to sell in Qatar but we are getting some other countries traffic like USA, Pakistan, Germany, Brazil, Argentina, so how we can block these countries or anything in Google Search Console which help to keep the website with country specific?

Is there any specific Mozilla Firefox extension that you recommend or any HTML code help to block other country traffic?

Thanks John The Last Price : https://www.the-lastprice.com/

Asked by workup89 3 lá ó shin

Last reply by jscher2000 - Support Volunteer 16 uair ó shin

after updating newest version of Firefox the option to restore previous windows opened does not work

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reop… (tuilleadh eolais)

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reopen the browser so that all the tabs that I had opened before closing my browser return as if I never left?I went into my setting and have the "open previous tabs" is checked. I even restarted my browser but nothing simple seems to work. Thanks in advance

Asked by Jane Boyle 1 lá ó shin

Last reply by jscher2000 - Support Volunteer 17 uair ó shin

Secure connection failed in Firefox but same link works in Brave. How to troubleshoot?

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at 1) https://e.synchronyfinancial.com/ which, in Brave, redirects to 2) https:… (tuilleadh eolais)

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at

1) https://e.synchronyfinancial.com/

which, in Brave, redirects to

2) https://lowes.syf.com/accounts/login

Inputting either link in Brave gets me to the finish line but the first link above fails in Firefox with the "Secure Connection Failed" message and dumps me at https://www.synchrony.com/accounts/. The second link does the same.

Is there any way to troubleshoot the problem?

I HAVE tried shutting-down Malwarebytes but the result was the same.

This is the only site on which I have encountered this issue. All that I can determine at the moment is that that certificate is from DigiCert and the expiration date is in 2025, i.e., this is not a Symantec cert.

DigiCert Global G2 TLS RSA SHA256 2020 CA1 Organization (O) DigiCert Inc Organizational Unit (OU) <Not Part Of Certificate> Issued On Wednesday, February 7, 2024 at 6:00:00 PM Expires On Tuesday, March 4, 2025 at 5:59:59 PM

I don't use Google Chrome browser nor do I use MS Edge. After using the Mosaic browser, I switched to Netscape Navigator, then to Mozilla, and, finally to Firefox. I am not looking forward to migrating to another browser. ;-)

Asked by Def Egge 2 lá ó shin

Last reply by Def Egge 21 uair ó shin

My Windows pc mozilla account is not accessible

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and … (tuilleadh eolais)

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and all my saved pages were not appearing.There was a yellow triangle appearing on the right side of the program mentioning the i was disconnected from my account..I attempted to use my account i used the correct credentials but it Never send me the pin code in order to reauthorize and re access my account. My ios mozilla sessions is operating fine so far and this is the one posting right now! Im looking forward for your reply in order to gain access again on my pc.Thank you!

Asked by Manolis Parlis 5 lá ó shin

Last reply by cor-el 1 lá ó shin

Firefox not responding

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not respond… (tuilleadh eolais)

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not responding" the page hangs a few moments then it takes me back to SketchUp login. I have not had any recent updates done or required since last logged in and that was yesterday all worked well.

Asked by gobatt 2 lá ó shin

Last reply by zeroknight 1 lá ó shin

Facebook unreachable on both Firefox and Waterfox

I am unable to reach Facebook on both Firefox and Waterfox. Other browsers (Opera, Edge, Chrome) are able to access Facebook. I can access other Meta-owned sites (Messe… (tuilleadh eolais)

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

Asked by Max 1 lá ó shin

Last reply by Max 1 lá ó shin

Only a few of the articles I've saved to Pocket are showing up on Firefox

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in… (tuilleadh eolais)

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in the browser, I only see 8 articles. But when I open Pocket on my iPhone and iPad, the list of articles I've saved is much more longer (an estimate would be between 50 and 75 articles saved to Pocket). I haven't found any articles in Mozilla support to help me solve this. Thanks

Asked by schwann240 2 lá ó shin

Firefox is blocking my own website

How can I get access to my own site again? I have been able to access joycefitch.com for years but today I can no longer access it from Firefox. … (tuilleadh eolais)

How can I get access to my own site again? I have been able to access joycefitch.com for years but today I can no longer access it from Firefox.

Asked by joyce.fitch 2 lá ó shin

Last reply by cor-el 2 lá ó shin

  • Réitithe

Blocked on a site

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please? It totally blo… (tuilleadh eolais)

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

Asked by Sarah Godbey 3 lá ó shin

Answered by zeroknight 3 lá ó shin

problem with connecting with Kaiser Permanente only, then loss of most all of my tabs

A few weeks ago I began, while trying to connect to Kaiser from an email message, to get a response that said it was unable to connect because "server not able to redirec… (tuilleadh eolais)

A few weeks ago I began, while trying to connect to Kaiser from an email message, to get a response that said it was unable to connect because "server not able to redirect." I wasn't getting any error messages from any other sites or attempts to connect with any other sites.

I contacted Kaiser and got some tech office in California (I'm in Hawaii). I did all that they suggested, i.e. "cleaning up" my computer, and I even paid and installed a program called "CClean", and used "Ninite." After making all the "clean ups" the error message was still happening, and later it even mentioned Firefox in the message.

At that point I had no idea what to do and went to "help" on the application menu. Did the "troubleshooting" a couple times, and then saw a "refresh" button, that I thought was probably, and looked innocuous; this led to a bunch of other things that I certainly didn't want to mistakenly perform anything untoward.

After all this I was finally able to link properly with Kaiser, BUT ALL OF MY TABS WERE GONE!

This seems to be a real problem on Firefox, since I've NEVER seen anything that is easy to select to "resolve", "reinstate", or "RECOVER" tabs. I've seen many of the same questions about TAB recovery before.

I've been with Firefox for probably a couple of decades now, and this seems to be a major issue without any "easy" solution. Or, am I just missing something completely?!

Asked by lchoquette 4 lá ó shin

Last reply by jscher2000 - Support Volunteer 3 lá ó shin