Showing questions for topic:

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (tuilleadh eolais)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 2 2415

There isn't a vpn icon for me to setup the vpn in firefox

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to cli… (tuilleadh eolais)

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

Open 7 1 110

No VPN setup prompt or icon in toolbar.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version… (tuilleadh eolais)

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

Solved 5 1 219

I cannot access United Kingdom in the locations in the Firefox BPN but it was there yesterday.

Yesterday when I used the Firefox VPN I could select United Kingdom, but today it does not appear in the list of countries available. I need the United Kingdom to access … (tuilleadh eolais)

Yesterday when I used the Firefox VPN I could select United Kingdom, but today it does not appear in the list of countries available. I need the United Kingdom to access a streaming service.

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i can't connect to internet when firefox VPN is actived. Why ?

When i try to access to the net with firefox and the VPN is actived, i can't. it's searching but never finding. If i desactivated the VPN, it's work. The problem is here … (tuilleadh eolais)

When i try to access to the net with firefox and the VPN is actived, i can't. it's searching but never finding. If i desactivated the VPN, it's work. The problem is here just since a few days. Before it was working

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The free firefox 50GB browser vpn fully cuts my browser's wifi connection, potential DNS over HTTPs issues.

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my s… (tuilleadh eolais)

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my security and DNS over HTTPs settings, clearing DNS cache, and updating Firefox, but none of these attempts fixed it. I can tell its the VPN since everything will load again after I turn it off.

When I had my DNS over HTTPs set to default, it used to say I was connected to cloudflare, but after trying the VPN with it set to off or custom, it now says "DNS over HTTPs is off" when set to default. When I turned on the VPN while the default setting was on, it gave me an error message regarding cloudflare that I can't remember or recreate now that the "DNS over HTTPs is off" at all times. It will only say I'm using cloudflare on the custom setting.

I had a similar issue to this issue a couple months ago, but I resolved it by putting my security settings to default. This time, it seems to be a bit more complex than that.

Open 1 1

Firefox VPN won't turn on

When I press the button "Turn on VPN" nothing happens even though the option is there and I'm signed into my mozilla account. Same issue on other devices as well.

Solved 1 1 70

How do I turn off VPN?

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no… (tuilleadh eolais)

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no VPN icon on my topolbar despite what your instructions say.

Open 3 1 109

Unable to see the VPN button for the new free VPN

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be apprecia… (tuilleadh eolais)

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows

Solved 7 1 1872

No web pages are loading when the built in Firefox vpn is on. Worked fine a few days ago and I havent changed any settings, still have GB allowance.

No web pages are loading when the built in Firefox vpn is on. Worked fine a few days ago and I haven’t changed any settings, still have GB allowance. Just seems to have s… (tuilleadh eolais)

No web pages are loading when the built in Firefox vpn is on. Worked fine a few days ago and I haven’t changed any settings, still have GB allowance. Just seems to have stopped working. Web pages load fine with it off. Changed browsers and still nothing. On windows 11. Cheers

Open 1 1

Sign into VPN

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice. I'm stuck signing into VPN. My email address is shown when I click on V… (tuilleadh eolais)

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

Solved 1 1 89

Suddenly, I can't copy and paste text or images using the Firefox browser

Using the Firefox browser, I tried to copy an image and wasn't able to do so. Then I copied an image using another browser and wasn't able to paste it into a Facebook pos… (tuilleadh eolais)

Using the Firefox browser, I tried to copy an image and wasn't able to do so. Then I copied an image using another browser and wasn't able to paste it into a Facebook post on Firefox. Please tell me how to fix this. I can't copy/paste text either. Could the problem be my Mozilla VPN?

Open 3 1 40