Can't get by a dead end

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe thi… (tuilleadh eolais)

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe this has to do with history. I suspect I can get past this by flushing the history. I can get to the website I want by using a different browser such as chrome. Ho do I fix this?

IBM clone using windows 10, firefox 125

Asked by boblatsch 1 seachtain ó shin

Last reply by zeroknight 6 lá ó shin

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (tuilleadh eolais)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 2 sheachtain ó shin

Last reply by jscher2000 - Support Volunteer 2 sheachtain ó shin

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (tuilleadh eolais)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Asked by BobPiletteJr 2 sheachtain ó shin

  • Réitithe

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (tuilleadh eolais)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 seachtain ó shin

Answered by zeroknight 1 seachtain ó shin

YouTube

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a … (tuilleadh eolais)

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

Asked by jwhawkins 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin

ChromeOS Firefox - hardware acceleration

I just got a chromebook! Details: Device name: Lenovo Flex 3 12.2" chromebook, 8GB ram. Intel N100 Device code name: IP Flex 3 CB 12 (pujjo, version 123.15786.0) Firefox… (tuilleadh eolais)

I just got a chromebook! Details:

Device name: Lenovo Flex 3 12.2" chromebook, 8GB ram. Intel N100 Device code name: IP Flex 3 CB 12 (pujjo, version 123.15786.0) Firefox version: 124.0.2 (flatpak) OS version: Version 123.0.6312.112 (Official Build) (64-bit) Chrome: Version 123.0.6312.112 (Official Build) (64-bit)

When I watch a youtube video with chrome my cpu usage is 20-30% When I do the same with firefox my cpu usage is 50%

Running `about:support` and going into `webrender_compositor` I get the following errors under `env`: 1. Blocklisted by gfxInfo 2. Blocklisted; failure code 3. FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

I have set almost all these force renders = True and even granted gpu access to firefox flathub but still no difference in performance. I am asking now because I am just going in circles in the rabbit hole.

Asked by FirefoxFanWhisky 2 sheachtain ó shin

Last reply by FirefoxFanWhisky 2 sheachtain ó shin

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (tuilleadh eolais)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 seachtain ó shin

Last reply by Borys Krasko 1 seachtain ó shin

Sometimes when I type a new URL into the address bar, browser just reloads the current page

Every once in a while, maybe once or twice a week, I'll press Cmd+L to highlight the address bar, type a URL for a new website, and press enter, and instead of going to t… (tuilleadh eolais)

Every once in a while, maybe once or twice a week, I'll press Cmd+L to highlight the address bar, type a URL for a new website, and press enter, and instead of going to that new website Firefox just reloads the current page. It seems that this happens exclusively when the current website is gmail.com. (I might be wrong) I can't remember it happening on any other website. This problem has been occurring for me for the past year at least. Any recommendations?

Active AddOns are

  • 1Password
  • DuckDuckGo Privacy Essentials
  • HTTPS Everywhere
  • uBlock Origin

Asked by Travis 6 lá ó shin

Last reply by zeroknight 5 lá ó shin

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (tuilleadh eolais)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Asked by Elise Clancy 6 lá ó shin

Last reply by cor-el 5 lá ó shin

Browser Privacy: Enhanced Tracking Protection & Cookies and Site Data have conflicting issue

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section. Under … (tuilleadh eolais)

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Asked by sand1 6 lá ó shin

Last reply by sand1 4 lá ó shin

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (tuilleadh eolais)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Asked by KimLou Global 6 lá ó shin

Last reply by jonzn4SUSE 4 lá ó shin

Hardware Video Encoding seems broken on Arch Linux with an AMD RX 7800 XT

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on … (tuilleadh eolais)

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on the internet about the problem and I am having a lot of trouble with it. YouTube playback with libva-mesa-driver and libva-vdpau-driver will start stop restart start playing audio then crash with a this error every single time. I am at my wits end trying to figure out this problem and I would love help figuring out the problem I am using firefox-developer-edition as a note thanks Ozzy

Asked by Ozzy Helix 4 lá ó shin

Last reply by Ozzy Helix 3 lá ó shin

Firefox PDF Editor

Hi, I have a question. I just spent about 6 hours marking up a 39 page form using PDF editor. It worked great, but I’d like to know if I’m able to save my progress. I m… (tuilleadh eolais)

Hi,

I have a question.

I just spent about 6 hours marking up a 39 page form using PDF editor. It worked great, but I’d like to know if I’m able to save my progress. I may want to make edits or changes to the PDF but don’t want to start completely over.

Is there an option to save the PDF in its current state so I can make changes or edits in the future?

I’m able to save the PDF as a PDF but I cannot find an option to save it for future use or edits.

Would like to know. Thank you

Asked by rkv456 3 lá ó shin

Last reply by zeroknight 3 lá ó shin

Unable to delete "verification.exe" from download library

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate… (tuilleadh eolais)

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Asked by RWT 4 lá ó shin

Last reply by RWT 3 lá ó shin

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac ?

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ? The pulldown-menus don't persist, long-enough to click-upon a selec… (tuilleadh eolais)

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ?

The pulldown-menus don't persist, long-enough to click-upon a selection .

Asked by rsblanchard 2 lá ó shin

Last reply by zeroknight 2 lá ó shin

Browser issue with Microsoft Outlook

Hello, My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails… (tuilleadh eolais)

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

Asked by AshenLion 2 lá ó shin

Last reply by cor-el 2 lá ó shin