Firefox Community Forum

Simple problem; complex solution? I work between two laptops and send files from one PC to the other by email. This week I could not download the sent files on Yahoo Mail. It literally just stopped downloading. I checked my security settings, created an exception for Yahoo Mail, double checked MS Defender, but nothing seems to be blocking it that I can see. I tried to review other sources, but could not find something for this situation. Help?

Hello. I have a question regarding a problem with exporting files in Firefox. For about four days now, when I try to export files in Firefox, it fails. I've looked into it, but haven't been able to find a solution. Could you please give me some advice? I've tried various things within my capabilities, but nothing has worked. Firefox 150.0.1 64bit

Hello all.

For a while, all downloads have failed on Firefox (150.0.1), Windows 11. No file downloaded, and download tab shows a 'failed' underneath the file name. This holds true when downloading any file type, via firefox directly, or an outside app (Discord, for example) that hooks into the browser. Downloads work on other browsers (Chrome).

• I have checked about:config and reset the recommended options from other articles ("...lastDir" was the only one of the list that had an entry).
• Starting in Troubleshooting / Safe Mode does not fix.
• I currently run Norton - disabling it did not seem to fix.
• I don't have a Family group, so it's probably not the parental controls issue (though I think that was solved?)

I recognize that the lack of ability to download in Safe Mode points towards the possibility of an outside program blocking downloads, but I'm at a bit of a loss, since other browsers do work.

Thanks in advance for any ideas or suggestions.

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will saved as C:\Users\xxx\Downloads\xxxxxxxx.xxx". And downloaded file size is 0. This occurs with any file.

I tryed same operation on troubleshooting mode, and same result. Please tell me the solution.

I have been trying to save images from a game I play to file (locally). I've been doing this for years, but now all of a sudden within the last (week??) it's not doing it AT all.

For one thing it now opens my in-game image - into a whole new tab (which is absolutely bizarre and annoying!!)

When I DO go to 'right click' on this image to save, I have it PRE-SET to go to my preferred location to save as a PNG file.

I go to windows explorer and it's NOT there. I try it again! Saving it as a JPG, NOT THERE.

Restarted the browser... tried again (resumed the game, got to the place where I wanted the screenshot..it's an ingame 'screen shooter' that's worked for me for years in Opera and Chrome).

It GRABS the screenshot, no problem! But to save the image (no matter the file format) it WILL NOT DO ITTttttttttttttttt

I am going bonkers. I have double checked the file path. I've given it a VERY Specific name JUST in case if I DID save it somewhere 'stupid' lol!! I've checked my 'screenshots' folder! (Which is also bizarre to me!) These images *Are noooooooooowhere*

This is a very new thing for this browser (For me!)

i've gone through my Firefox settings insofar as I can see - with a fine tooth comb. I've cleared ALL CACHE and TMP folders, REBOOTED the system, restarted my browser (which is supposedly fully up-to-date! I Check on this *Daily*)

Can you please help me out here?? this is driving me bat sh*t crazy I'm the desktop PC/Windows 11. i've run scans for drivers! For any system updates! My browsers are ALL up to date!

I tried running this in Opera and it works!! But I need to keep things separate and chose Firefox for this particular game (in-browser).

I am at a loss and can't think of what else I can try to do! (if there's a setting I've over looked! if this is a known issue... I have lost the patience to try and filter through the help pages I'm so sorry) this has put me to my wits end.

Please help. Thank you so much.

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather than megabytes , ive tried downloading each files size 1080p 720p etc but the result is the same , at first i thought you done this so people would by the pro version but of course thats clearly not the case as no one would buy something is not working , so im not sure what the problem is i may reinstall it just to see if that works , im hoping youtube have caught on and blocking it somehow anyway thanks in advance

William

i can see the video detected but when i click on the blue download button it says sadly we failed at downloading that specific video. It does this for youtube videos no matter how many times i try it. i never had this problem before and it seemed to have started in may of 2026

Yesterday I thought I had downloaded two CDs from Amazon Music. I received the invoices for them but could not find the downloads on my Windows 11 Desktop.

I just spoke with Amazon who said there has recently been an issue with Firefox and that I should use Chrome to receive downloads. I asked for a refund instead as I value the privacy that Firefox gives me.

I am using the latest version of Firefox and am curious to know:

1) What the issue is? 2 Have others experienced this? 3) Is it likely to be resolved? 4) Why Amazon doesn't test its software for Firefox compatibility before making changes?

We run the www.rarlab.com website and several users have complained that the download of the exe file for the English version of WinRAR 7.20 downloads a 0mb file and is also flagged as malicious. The file can be downloaded easily on the Edge browser and it is considered safe by Google too.

Ever since 149.02 update Firefox has been unable to download any images automatically. They are always 'canceled'. I have to manually click RETRY button for it to work.

I have been through a ton of possibilities with Gemini, none of which worked. Apart form totally reset Firefox, which I refuse to do because WTF !

Gemini gave up and suggested I post something on here. I'll just switch to Brave until 149.03 fixes it.