Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Problem with gaining access to and installing Firefox PDF viewer so as to make it my default viewer.

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an att… (tuilleadh eolais)

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

Asked by mec3843 2 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 mhí ó shin

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (tuilleadh eolais)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 4 mhí ó shin

Last reply by Alexander Thomas 3 mhí ó shin

Custom tabs not opening correctly

I have custom URL's set when opening my homepage. For the last few weeks, Firefox has been opening tabs from the last session. I've checked the URL's and they are corre… (tuilleadh eolais)

I have custom URL's set when opening my homepage. For the last few weeks, Firefox has been opening tabs from the last session. I've checked the URL's and they are correct in the settings but for some reason they're not loading properly.

These are the correct URL's in the setting page. https://www.etsy.com/your/shops/UiJewelryMaui/tools/listings/state:sold_out,sort:sold_out_date,stats:true|https://www.etsy.com/messages?ref=seller-platform-mcnav|https://www.shopify.com/|https://maui.clareityiam.net/idp/login|https://outlook.office.com/mail/|https://calendar.google.com/calendar/u/0/r?pli=1|https://www.microsoft365.com/?auth=2|https://www.canva.com/|https://hawaii.infinitecampus.org/campus/portal/parents/hawaii.jsp|https://mauinews.org/pub920.htm|https://www.mauicounty.gov/Bids.aspx?CatID=19|https://hiepro.ehawaii.gov/vendor-dashboard.html|https://us2.admin.mailchimp.com/campaigns?ref=plums_nav&_ga=2.43380451.756894218.1698551103-1299448220.1698551096#f_bucket:recent;t:campaigns-list|https://hawaiicovid19.com/

However, the pages that load at start up are not these URL's, instead they're opening with the ones in the photo I provided. How do I fix this or do I need to select a different default browser?

Asked by mauiladybug 5 mhí ó shin

Last reply by zeroknight 5 mhí ó shin

Firefox 120.0 64 bit does not remember password

Every time I enter a new password at https://secure.newegg.com/identity/signin, I click on Save but the browser does not save it! When I try to log in, Firefox always ins… (tuilleadh eolais)

Every time I enter a new password at https://secure.newegg.com/identity/signin, I click on Save but the browser does not save it! When I try to log in, Firefox always inserts the previous password that was saved. I have Reset the password twice on the website and have mentioned it to Newegg at least twice now and so far, I have not been able to resolve this problem.

This only occurs with the Newegg website. Why is this?

This is occurring on a computer running Windows 10 Pro version 22H2, Build 19045.3693

I request that this be resolved soon.

Thanks,

Wayne Carpenter

Asked by Wayne Carpenter 4 mhí ó shin

Last reply by cor-el 4 mhí ó shin

FireFox can't login to Spotify and can't post anything on Reddit

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sit… (tuilleadh eolais)

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sites, although still functional, i can't understand why these both sites can't be logged into, or can't post any comments in them. it has been this case for the past month. so what's going on? i'm NOT going back to Chromium based browsers ever again! i am in FireFox for a permanent replacement!

thanks in advance.

Asked by Must12 2 mhí ó shin

Last reply by cor-el 2 mhí ó shin

WebGL still not present in Firefox with 21H2 Windows LTSC

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it wo… (tuilleadh eolais)

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it works in Nightly!!!!

Asked by jcpkoz 1 mhí ó shin

Last reply by zeroknight 1 mhí ó shin

HTTPS overkill by Firefox

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the us… (tuilleadh eolais)

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the user enters a username and password. At that point, the the modem switches to HTTPS for control.

With this recent update, there is NO WAY to access the modem for any work, or upgrade the HTTPS certificate on the modem. This is a BUG.

What should happen is that if the web site will accept a HTTP connection, Firefox should NOT refuse connection or test for security issues UNTIL the user or the device switches to HTTPS.

As an aside, I've used Firefox on this Zywall modem for years until recently.

Asked by ted41 4 mhí ó shin

Last reply by zeroknight 4 mhí ó shin

Opentable site returns blank page

Hello, I have been working with OpenTable support for 2 months. We finally resolved it is not on their end. Issue: When opening opentable.com the website loads and t… (tuilleadh eolais)

Hello,

I have been working with OpenTable support for 2 months. We finally resolved it is not on their end.

Issue: When opening opentable.com the website loads and then a blank page is presented at the end. You can see a flash of the base site and any links that were attempted.

Items attempted to resolve:

  • clear cache and history
  • updated firefox site
  • downloaded, uninstalled and reinstalled firefox
  • incognito mode
  • removed all all ons/plug ins
  • tried links to pages outside of opentable.com

I have their responses and what they have attempted (in emails should you want). I also have snapshots of what I see. The odd thing is completely removing firefox and installing should have fixed it but it didn't.

One thing that does work is links to opentable from restaurants (email or from their websites). Initiating from the base browser does not work.

I am on Windows 10 and all updates have been installed.

Asked by pmcgarry1 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

Any chance of simple auto debug for plug ins?

How about logging entry and exit points for each plug in that runs? Then it should be pretty easy to identify which plugin is crashing. Sure, it won't work all the time, … (tuilleadh eolais)

How about logging entry and exit points for each plug in that runs? Then it should be pretty easy to identify which plugin is crashing. Sure, it won't work all the time, but it'll work much of the time.

This would be SO much easier than taking ages to manually debug by safe mode, trouble shooting, disabling each plugin one at a time. That's no fun, even for IT pros. Think what it's like for regular users!

What am I missing here? This sounds like a very simple fix, which would offer HUGE wins for little work.

How does that sound?

   Ed

Asked by Ed Love 2 mhí ó shin

Last reply by zeroknight 2 mhí ó shin

Issue with video

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video. I t… (tuilleadh eolais)

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?

Asked by Borislav Nikolov 2 mhí ó shin

Last reply by jonzn4SUSE 2 mhí ó shin

Autofill Password disabling password field

Facing a strange problem in firefox. I have saved user name, password for my site in firefox, when i have login again firefox is asking to fill from the saved one. If i c… (tuilleadh eolais)

Facing a strange problem in firefox. I have saved user name, password for my site in firefox, when i have login again firefox is asking to fill from the saved one. If i choose that, user name alone filling leaving the password field empty (please refer the attached image) and also password field is in disabled state and not allowed to edit the password field.

And this is not happening regularly. Any idea how to solve this or is there any config for such behavior.

Asked by Arun kumar Ruppa 2 sheachtain ó shin

Last reply by jscher2000 - Support Volunteer 2 sheachtain ó shin

Reddit moderation message centre not displaying messages

In my ongoing battles with Firefox which no longer offers a painless way to use the internet, in Reddit's moderation page, messages are flashed up for a frame and then di… (tuilleadh eolais)

In my ongoing battles with Firefox which no longer offers a painless way to use the internet, in Reddit's moderation page, messages are flashed up for a frame and then disappear and I'm told there's nothing to display. However, in Chrome this page shows the messages and I can use the page correctly.

Anyone else having this trouble?

Asked by dg.coombes 3 mhí ó shin

Last reply by zeroknight 3 mhí ó shin

Is there literally no way to control firefox's memory usage? I have tried a lot of things and none of them work

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and… (tuilleadh eolais)

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and Linux systems administration. I can and will do whatever (within limits) you need me to do to troubleshoot and resolve this issue, which is otherwise going to cause me to abandon this otherwise excellent browser, perhaps forever. The browser.cache.disk.capacity seems to work, but browser.cache.memory.capacity does not.

Why does firefox not respect the assigned values for browser memory cache (browser.cache.memory.capacity)? Is there anything I can do to limit the memory and processor usage of Firefox and its child processes? Is extension CPU/memory usage constrained by the application values? Is there a way to determine and/or limit the resource usage of extensions?

I have included a number of screenshots documenting its behavior and generated an about:memory report during "normal use". After configuring a number of system variables, I then attempted to determine its resource usage under heavy load.

Open the browser with a couple 2, 3 tabs: ~1GB memory usage Use the browser as "normal" (dozens tabs): ~2GB memory usage Open 100+ tabs from history: The CPU and memory resource usage increases until it consumes all available system resources despite configured values. After killing and restarting the process, the tabs have invisible titles in the extension and browser, and must be closed using Ctrl+W until only a few remain after which the browser can be used normally and again consumes ~1GB.

While I understand "just don't open so many tabs", under some circumstances such as poorly written websites, bugs, etc, even single sites may attempt to claim excessive resources. I sometimes run VMs and such on this machine and in order to retain a responsive system, cannot have applications consuming all of the available resources. I have found one proposed solution that uses an external application, is this the only way?

I am open to allowing Firefox to utilize more of the SSD storage (the 1GB limit was imposed for testing) and would be fine with increased slowness due to disk cache or refetching internetworked resources. However, none of the settings I have changed or attempts I have made appear to be able to limit the memory usage in any way. Additional included screenshots are linked above instead of as attachments due to number. I can share or generate additional reports to assist in troubleshooting.

Thank you! JackD

Asked by jackd2 5 mhí ó shin

Last reply by zeroknight 4 mhí ó shin

Cloud-based database issues with Mozilla

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not M… (tuilleadh eolais)

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not Mozilla. Any ideas on how to fix this would be appreciated. Thanks!

Asked by lwelcome 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (tuilleadh eolais)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Asked by Mark Robinson 3 mhí ó shin

Last reply by zeroknight 3 mhí ó shin

Artifacts on Youtube videoes when hardware accelereration is enabled

Artifacts on Youtube videoes when hardware acceleration is enabled. These artifacts is not there playing video on Chrome with hardware acceleration. Disabling acceleratio… (tuilleadh eolais)

Artifacts on Youtube videoes when hardware acceleration is enabled. These artifacts is not there playing video on Chrome with hardware acceleration. Disabling acceleration removes artifacts, but videos runs poorly. These artifacts also appears in regular browsing. Intel GPU on latest driver. Since it works in Chrome with the same GPU on the same driver, the problem is in Firefox. Artifacts not there when running Furmark gfx burn in. So problem is not in the hardware. Problem still persistent even on numerous updates of Firefox. Windows 11, Intel HD Graphics 620 GFX, latest driver, latest Firefox.

Asked by tulleball 4 mhí ó shin

Last reply by zeroknight 3 mhí ó shin

Icoud site not working

Hi, I cannot logon to icloud using Firefox (since 3 days) on my windows pc. It normally works fine I can logon on using the mobile firefox browser and I can logon using… (tuilleadh eolais)

Hi,

I cannot logon to icloud using Firefox (since 3 days) on my windows pc. It normally works fine

I can logon on using the mobile firefox browser and I can logon using Edge. However, I don't want to use Edge

I use a VPN (including browser extension) but I haven't had a problem before

Thanks

Jonathan

Asked by jonathanlynchkelly 3 mhí ó shin

Last reply by zeroknight 2 mhí ó shin