Firefox Community Forum

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this.

Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all my bookmarks, addons, history. How do I know which profile was the most recent, before the update added a new profile? How do I find my addons from the previous version? history?

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so it used to open every time I started Firefox. Sometimes, even if I closed the window by mistake without closing other windows, I was able to get it back by pressing ctrl+shift+n.

But yesterday, I might have closed it by mistake and when I pressed ctrl+shift+n , it didn't come back. I wasn't able to access my window and now it's all gone. I don't see anything in recently closed windows in history.

I need those tabs back as they are very important for my work. they were a lot of tabs. I had many groups but now all are gone. I tried by using the previous.jsonlz4 in the sessionstore-backup by renaming it in the default-release profile as sesstionstore.jsonlz4 but still wasn't able to access my window.

I didn't clear my history as the tabs opened in the window still show up in the history.

Kindly help as soon as possible

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back.

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

Mozillers,

I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stops working abruptly.

Now the much-used bookmarks have disappeared. A search site states promisingly:

"To restore Firefox bookmarks, use the built-in backup feature by going to Menu > Bookmarks > Manage Bookmarks > Import & Backup > Restore, then select a dated backup or a manual file (like a JSON backup) to bring back lost bookmarks..."

But my Firefox's Bookmarks drop-down menu has no Manage Bookmarks option. PLEASE, what must I do?

Elsewhere I managed to find this file which apparently contains recent bookmarks:

"C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\unk14jlv.default-release-1647366062305\bookmarkbackups\bookmarks-2025-12-26_95_4IdGtYxezJpwuH1UIiT1bRwe1K6bcGO8rv0mqa9rUWU=.jsonlz4"

But attempting to open it with Applications\firefox.exe (default) accomplishes nothing.

FOOL-proof instructions would be wonderful. Thank you.

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab was reset to a blank page, there was no trace of anything. I tried the access through 'Menu / History / Recently closed windows' or '.../ Recently closed tabs' and they were both blank, empty, zero, nada ... This is the first time it happens to me, and I'm surprised and disappointed that such a predictable and basic bug shows up on an update.

I have a couple dozen tabs I use for task f-ups, it' unproductive and annoying to get them all back up to work. If this happens again I doubt I keep using Firefox as my preferred browser.

1. Anybody else suffering the same issue?
2. Is there a cure for the problem?

After updating to version 138.0.1 for PC today I lost many bookmarks from my saved bookmarks, and also cannot restore the last saved bookmarks folder through the Firefox "Manage bookmarks" menu. HELP!

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!

Katy

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to run Firefox on that computer. Therefore, I am not able to create an export file from the original installation. Is it possible for me to import all of the original Firefox data into the new installation? Thank you very much in advance, Steve DeFeo

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session no problem whenever it force quits due to laptop crashes. But this time when opening, it restored windows/tabs from almost a month ago. I closed Firefox and checked the sessionstore-backups folder: - the recovery-backup files are from the session date I just re-opened with old tabs - the previous.jsonlz4 file is from about a month ago and seems to be the reference point used when restoring tabs rather than my actual last session

Is there any other file or method I could use to recover my actual prior session tabs before it crashed?

I have not re-opened Firefox since quitting the browser after seeing it restored the old tabs.

Thank you in advance!

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox.

It wasn’t until I closed my normal session, that I realised a new instance of firefox was also running, and shut it down on.

In shutting the new instance down after my usual session, it overwrote all my normal tab settings🤬

Q1. Are my normal tab settings recoverable? Q2. Why did Mozilla think it a good idea to open a new instance of Firefox to send me information, rather than simply open a new tab.

NB This is in Windows 11

My Win10 & Win11 pc's updated to this version and they all have the same problem: The bookmarks have disappeared. Including my pinned bookmarks on FF's opening page.

I also just noticed that there are no "toolbar items".