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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (tuilleadh eolais)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (tuilleadh eolais)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (tuilleadh eolais)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, wh… (tuilleadh eolais)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 1 mhí ó shin

Answered by randee1 1 mhí ó shin

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Background turned black after 95.0 update

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black f… (tuilleadh eolais)

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

Asked by JudEric 5 mhí ó shin

Answered by cor-el 5 mhí ó shin

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Blocked Firefox Startup page

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-k… (tuilleadh eolais)

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-konyaspor-canli-izle-bedava-bein-sports-1-canli-yayin-izle-justi-49375h.htm which appear on starting the Firefox. I checked for the malwares the PC with several antivirus software. I uninstalled Firefox and reinstalled it without saving data from the previous versions, with no success. I tried all methods offered by the Firefox Help, but does not work. Please, help me to fix the problem. I am attaching screenshots to illustrate the problem.

Thank you, Katalin

link broken to avoid misclicks and malware -Andrew

Asked by Katalin 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Search engine hijacked, add-on page is empty

My search engine, set to be Google in Settings, is Yahoo every time I try to search. I went to your "solutions" page and followed all instructions, to no avail. When I … (tuilleadh eolais)

My search engine, set to be Google in Settings, is Yahoo every time I try to search. I went to your "solutions" page and followed all instructions, to no avail. When I open "add-ons" I get nothing but a blank page. I deleted and reinstalled Firefox, and that did nothing either. I've been forced to change to Chrome as my default browser, and there I can use Google. Please help!

Asked by kraussmichaeli 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (tuilleadh eolais)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 4 mhí ó shin

Last reply by Mary 3 mhí ó shin

Latest Update

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking… (tuilleadh eolais)

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking into my settings but I see nothing that I can do to go back to the normal white. I am using Windows 11 on an HP All In One Desktop computer. Is there anything I can do to revert back to the way it was? Thanks for any reply.

Asked by CarolinaGirl57 4 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 mhí ó shin

Firefox & Ad Blockers

I made a post the other week about issues I was having with Firefox & YouTube. Having put the browser in safe mode I discovered that it was my ad blocker/s. That sa… (tuilleadh eolais)

I made a post the other week about issues I was having with Firefox & YouTube.

Having put the browser in safe mode I discovered that it was my ad blocker/s. That said, I had notice Firefox lagging or loading hard on video sites, not just YouTube as well as some applets on other sites. And having experimented with various ad blockers and video sites as well as my own blogs, I find that I am not having these problems with ad blockers in Chrome or Edge, but only Firefox, so much so, that most of these sites are entirely unusable unless I disable the ad blocker/s in Firefox.

Frankly, I've been noticing it for some time, but as of the other week they have nearly rendered the browser unusable, or the ad blocker/s unusable in Firefox on said sites. I have completely uninstalled and reinstalled the add-ons, from the Mozilla site, to no real avail.

It is not only annoying but very frustrating and I am about to give up, on the browser altogether. I am not having these problems with the same ad blocker/s in Chrome.

I've spent nearly two weeks on this and it hasn't gotten better.

There it is. Thank you.

Asked by springheel 1 mhí ó shin

Last reply by Amelia 1 mhí ó shin

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (tuilleadh eolais)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 3 mhí ó shin

Last reply by paul921 2 mhí ó shin

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address bar dropdown arrow and menu of sites gone with recent update of firefox

"question: says it all. I have gone to "Options' and checked all the boxes and still I get only an abbreviated list of sites that I visit or have visited and this does no… (tuilleadh eolais)

"question: says it all. I have gone to "Options' and checked all the boxes and still I get only an abbreviated list of sites that I visit or have visited and this does not change with time. I have been using Firefox for years and this has never happened after an upgrade. For instance every time i want to go to my Hotmail account, I have to type in the URL in the address bar where as I used to be able to hit the drop down arrow in the address bar, a menu would drop down and i could click on Hotmail or Bank of America, etc and be taken to the site.

Asked by casale 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 2 bhliain ó shin

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How to stop URL bar from enlarging on click onf firefox 77?

I hate it when I click on the url-field and its size change. It wasn't there in former firefox versions and I did not miss it. It changed some time ago. Any decent softwa… (tuilleadh eolais)

I hate it when I click on the url-field and its size change.

It wasn't there in former firefox versions and I did not miss it. It changed some time ago. Any decent software development would have introduced his new feature and provided a "classic" option to turn it off. Not so firefox. Mozilla introduced it and I had to google how to get the old behaviour back. No option.. I have to go to about:config, ignore teh warnings, find some weird options and set them to false and the mozilla turned that off too. Now the was to change it is to set up a css-file, got to about:config again to make firefox actually read that file, place some mystery css-code in there and it still does not work!

Very annoying, an outstanding example of bad practice how to introduce new features and take away users choices.

So: How to stop URL bar from enlarging on click?

Asked by joe80 1 bhliain ó shin

Last reply by joe80 1 bhliain ó shin

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500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Hi: I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new… (tuilleadh eolais)

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Asked by Sue 1 bhliain ó shin

Answered by Sue 1 bhliain ó shin

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Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (tuilleadh eolais)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Asked by WordWeaver 4 seachtaine ó shin

Answered by WordWeaver 3 seachtaine ó shin

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FireFox gets error code when I start it.

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all da… (tuilleadh eolais)

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all day long. Why?

Asked by Nightowl 1 bhliain ó shin

Last reply by Nightowl 11 mí ó shin