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Help with broken install/transferring passwords from old profile

My Firefox install apparently did a background update that did not complete, I get an error 'XULRunner / Error: Platform version '129.0' is not compatible...' I did not (… (tuilleadh eolais)

My Firefox install apparently did a background update that did not complete, I get an error 'XULRunner / Error: Platform version '129.0' is not compatible...'

I did not (do not) have a profile I had logged into for that installation, but did have many passwords saved that I'd like to still be able to use if at all possible.

I have installed another instance of Firefox that is working (on platform 129.0), and am using Windows 11. I also turned off automatic updates in hopes of preventing this in the future.

The previous profile still exists in AppData/Roaming, but I don't know how/if I can connect it to the new installation I now have.

Is it possible to either fix the incomplete update or connect my old profile to this new instance so I don't have to reset all my passwords?

Thanks!

Réitithe Cartlannaithe 2 219

Lost access to Firefox

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:… (tuilleadh eolais)

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:

XUL Runner Error: Platform version '127.0.2 is not compatible with minVersion>=127.0.1 maxVersion<=127.0.1

My OS is Windows 10.

I would be most grateful for any advice on how to regain access to Firefox.

Cartlannaithe 2 249

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (tuilleadh eolais)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Cartlannaithe 2 435

[email address]

Well I am on the near end of Support for Windows 7 SP1 Pro here for Firefox 107.1, and very similar with me, instead of Stop Errors, I get complete Computer Freeze ups, a… (tuilleadh eolais)

Well I am on the near end of Support for Windows 7 SP1 Pro here for Firefox 107.1, and very similar with me, instead of Stop Errors, I get complete Computer Freeze ups, and don't have Hardware Acceleration enabled on it, but I did some Evidence that the Freeze ups maybe due to too many Firefox processes running and apparently causing some issues of PID handling which is causing which I did a test and found out CSRSS.exe maybe having difficulty with the Multiple Firefox Processes in some versions of Windows 7, 8.1 & 10, last known problem was discovery of the Win32K. sys Lockdown Exploit which to some note is also Security Exploit.

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Cartlannaithe 2 230

Last update issues

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't ha… (tuilleadh eolais)

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't handle yahoo finance new charts and keeps freezing....so many issues in a short span of time, please check. I have tried other browsers and things seem to work fine there, so, it is not my computer or OS.

Cartlannaithe 2 201