Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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In iOS Firefox crashed due to plugin-container

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by re… (tuilleadh eolais)

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by reloading it fresh but this time I cannot get it to run.

Asked by smartin322 1 bhliain ó shin

Answered by smartin322 1 bhliain ó shin

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Firefox download list opens by itself multiple times during the day

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just… (tuilleadh eolais)

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just idling in the background. When it first happened I figured it'd be a quickly patched bug and so didn't ask around about it. But I've had a ff update since then and it still happens. Does anyone know why this is happening? I have not seen reports of this via search.

I'm on ff 9.0.1.

Asked by sparrowtwo 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox 96 not loading pages, or even home page

Submitting using Chrome, which may have to become my default browser. Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000 Since installing FF 96, the program ha… (tuilleadh eolais)

Submitting using Chrome, which may have to become my default browser.

Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000

Since installing FF 96, the program has stopped loading pages. Will not even load home page. Starting in troubleshooting mode sometimes works, but sometimes does not.

No extensions are installed.` I have tried Refreshing. I have uninstalled and reinstalled. Neither helps. Multiple instances of FF are started with every launch, even when the launch results in a blank page.

Any advice would be helpful.

Thank you,

Steven Sacks

Asked by steven.sacks 1 bhliain ó shin

Answered by steven.sacks 1 bhliain ó shin

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blocked JavaScript

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript… (tuilleadh eolais)

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript is blocked. Also, I can't change my search settings, the arrow isn't active. I started FF in safe mode, but no change. Any help is appreciated.

Asked by csengh 1 bhliain ó shin

Answered by csengh 1 bhliain ó shin

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open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (tuilleadh eolais)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 1 bhliain ó shin

Answered by morriv 1 bhliain ó shin

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Google sign in page not working linux

I tried signing into google, but when I type in my gmail address and click next, nothing happens. I tried with chrome and it worked. I cleared my cookies and cache, upda… (tuilleadh eolais)

I tried signing into google, but when I type in my gmail address and click next, nothing happens. I tried with chrome and it worked. I cleared my cookies and cache, updated and reinstalled firefox and the problem persists. This first happened around a week ago. I use arco linux with xfce. Thanks

Asked by tamastomi820 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Advertisement Links no longer open when clicked ?

I use a particular web site frequently : https://www.triumph-trophy.com On all of the Pages at this site there are Advertisement banners, one across the top of the… (tuilleadh eolais)

I use a particular web site frequently :

https://www.triumph-trophy.com

On all of the Pages at this site there are Advertisement banners, one across the top of the page, and one down the left side of the page.

Clicking in those Banners used to open the respective advertisers Site. I can't remember now whether it opened in a new Window or a new Tab.

Recently, and possibly since one of the latest Firefox updates, these Advertising Banner Links have stopped working, and nothing at all happens if they are "clicked".

They DO work if I right click and select "Open link in new tab", or "Open link in new window"

They DO work when clicked if I open the Page in Google Chrome.

I have followed advice from previous similar reported problems, without success.

I don't have any Extensions enabled, and am running the Default Theme. I have cleared the cache and Cookies.

Any ideas ?

Thanks.

Asked by Alan M 1 bhliain ó shin

Answered by Alan M 1 bhliain ó shin

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Firefox Will Not Load, Crashes Before Opening Even in Safe Mode

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly … (tuilleadh eolais)

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly crashes...I cannot refresh it as I have a lot of custom settings and bookmarks...this is the crash report I keep getting, can anyone help me please?

AdapterDeviceID: 0x1f08 AdapterDriverVersion: 27.21.14.6137 AdapterSubsysID: 37591028 AdapterVendorID: 0x10de AvailablePageFile: 82962862080 AvailablePhysicalMemory: 19456344064 AvailableVirtualMemory: 138524369985536 BuildID: 20210927210923 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1635919426 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=85.93) InstallTime: 1633592264 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["usp10.dll","wscapi.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","wsock32.dll","twinapi.dll","DWrite.dll","ondemandconnroutehelper.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","Bcp47Langs.dll","wininet.dll","wshbth.dll","AudioSes.dll","ColorAdapterClient.dll","mscms.dll","WindowManagementAPI.dll","textinputframework.dll","twinapi.appcore.dll","msi.dll","dbgcore.dll","dbghelp.dll","msimg32.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","urlmon.dll","webauthn.dll","avrt.dll","srvcli.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","winhttp.dll","MMDevAPI.dll","propsys.dll","rasadhlp.dll","winnsi.dll","dhcpcsvc.dll","npmproxy.dll","dhcpcsvc6.DLL","version.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","bcrypt.dll","cfgmgr32.dll","gdi32full.dll","wintrust.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","shlwapi.dll","advapi32.dll","combase.dll","nsi.dll","msvcrt.dll","psapi.dll","SHCore.dll","kernel32.dll","msctf.dll","oleaut32.dll","imm32.dll","setupapi.dll","ole32.dll","user32.dll","shell32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","sechost.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","osclientcerts.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e98, AdapterSubsysID2: 37591028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 398 StartupCrash: 0 StartupTime: 1635919379 SystemMemoryUsePercentage: 43 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210927210923","version":"93.0","vendor":"Mozilla","displayVersion":"93.0","platformVersion":"93.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32573,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 2060","vendorID":"0x10de","deviceID":"0x1f08","subsysID":"37591028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6137","driverDate":"1-21-2021","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e98","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.used":3,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 19188:"IPC I/O Parent",13336:"Timer",19200:"Link Monitor #1",19184:"Socket Thread",5796:"Permission",7716:"JS Watchdog",4504:"Cache2 I/O",2168:"Cookie",3088:"TaskController Thread #0",5404:"TaskController Thread #1",3028:"TaskController Thread #2",2812:"TaskController Thread #3",2248:"TaskController Thread #5",2260:"TaskController Thread #6",2808:"TaskController Thread #7",2244:"TaskController Thread #4",13280:"Worker Launcher",17440:"WindowsVsyncThread",5812:"Renderer",14148:"WRWorker#7",6228:"WRWorker#2",6580:"WRWorker#4",17568:"WRWorker#3",16376:"WRWorker#1",17896:"WRWorker#0",9128:"WRWorkerLP#0",20316:"WRWorker#5",17888:"WRWorker#6",10812:"WRWorkerLP#1",17900:"WRWorkerLP#2",17908:"WRWorkerLP#3",8324:"WRWorkerLP#4",14844:"WRWorkerLP#5",4840:"WRWorkerLP#6",18944:"WRWorkerLP#7",13048:"WinCompositor",13784:"Compositor",4916:"ImageIO",7344:"IPDL Background",10672:"QuotaManager IO",2556:"DOM Worker",2596:"IndexedDB #1",13388:"StreamTrans #13",7140:"StreamTrans #15",15148:"StreamTrans #16",2792:"StreamTrans #17",10504:"StyleThread#0",10792:"StyleThread#1",2564:"StyleThread#2",10612:"StyleThread#3",10340:"StyleThread#4",17572:"StyleThread#5",8240:"ImageBridgeChld",5424:"BgIOThreadPool #1",18548:"TRR Background",2636:"Untrusted Modules",6308:"DOM Worker",6128:"IndexedDB #2",6324:"StreamTrans #18",18012:"SwComposite",16816:"WRSceneBuilder#2",19804:"WRRenderBackend#2",10508:"WRSceneBuilderLP#2",5388:"IPC Launch",17600:"GMPThread",16624:"ProcessHangMon",9644:"BackgroundThreadPool #2",16472:"ProxyResolution",7620:"DNS Resolver #1",12932:"DNS Resolver #2",11160:"HTML5 Parser",8136:"SwComposite",20468:"WRSceneBuilder#3",14720:"WRSceneBuilderLP#3",3124:"WRRenderBackend#3",4488:"SwComposite",13012:"WRSceneBuilder#4",6548:"WRSceneBuilderLP#4",13016:"WRRenderBackend#4",120:"SwComposite",13272:"WRSceneBuilder#5",8900:"WRSceneBuilderLP#5",17040:"WRRenderBackend#5",16392:"SwComposite",20324:"WRSceneBuilder#6",14380:"WRSceneBuilderLP#6",14456:"WRRenderBackend#6",16604:"DNS Resolver #3",15036:"DNS Resolver #4",8404:"DNS Resolver #5",16428:"DNS Resolver #6",16984:"DNS Resolver #7",15128:"DNS Resolver #8",15228:"SSL Cert #1",11396:"SSL Cert #2",2732:"SSL Cert #3",19292:"SSL Cert #4",13468:"StreamTrans #19",4588:"StreamTrans #20", Throttleable: 1 TotalPageFile: 100727177216 TotalPhysicalMemory: 34155184128 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 463.12 Vendor: Mozilla Version: 93.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by Jhcbiinoc 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Page rendering issues on certain pages

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists.… (tuilleadh eolais)

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists. I tried Troubleshoot Mode and that fixes the problem. But when I restart and disable all of my extensions, the problem continues.

This only happens on my work computer Firefox. The Firefox versions at home on multiple computers work just fine.

Any thoughts?

Asked by Aaron 1 bhliain ó shin

Answered by Aaron 1 bhliain ó shin

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Nothing is loading but other browsers do

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the … (tuilleadh eolais)

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the night before but when I tried opening Firefox the next day it wouldnt load any site, crashed if I tried too much or got really weird and even if it did load after a long time of trial and error it only lasted for a bit and didnt load fully either. I'm on version 108.0.2 as of the last time checking. Everything else seems to be updated as well especially since other browsers work perfectly fine. I also cant really click on much since as I said if I try too much it crashes or doesnt work as intended. I'll provide some pictures which might help the cash report just in case.

I'd also rather not try reinstalling everything since I have a lot of rather important tabs open and I dont wanna risk losing any of them since im not sure how well the Firefox sync. works in this case.

Asked by JustLeon 4 mhí ó shin

Answered by cor-el 4 mhí ó shin

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Browser improvements

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it t… (tuilleadh eolais)

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

Asked by sciencemagic 5 mhí ó shin

Answered by Infinity__ 4 mhí ó shin

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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (tuilleadh eolais)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox saving to /run/user/1000/docs

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, pur… (tuilleadh eolais)

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, purged and reinstalled from Ubuntu Software and everything seemed ok. However, whenever I now try to save something, for instance images, the save to directory will default to /run/user/1000/docs even though I have my downloads folder selected in settings. I can change to the directory I want to save to and it will save there, but when I next save something it will again want to go to the /run/user/1000/docs folder. Further, I find that a copy of anything I save has also been saved into that folder, creating a new sub-directory to do so. I tried clear data in settings but that didn't delete those files and they are protected in file manager so I can't delete them myself. This will fill my hard drive pretty quickly as well as being really annoying having to change the save directory every time. What can I do to rectify this? I've now got version 96.0 (64 bit) installed.

Asked by paulhurford 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Not saving cookies on two websites

ff 95.0.2 I play 2 games. After reaching a certain level, it is nice to begin where I left off. It used to save on v 88.1 Now I have to start over every time. Except on… (tuilleadh eolais)

ff 95.0.2

I play 2 games. After reaching a certain level, it is nice to begin where I left off. It used to save on v 88.1 Now I have to start over every time. Except once. It is not worth the effort anymore.

Added as exceptions, so I don't delete them when I clear cache and cookies. That is the way I used to do them.

Thank you.

Asked by CiaoBella1 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Some images won’t load

Hello! I’m using a Mac and I just recently changed the main user’s name in the laptop, and now some images won’t ever load. For example, the profile pictures won’t load i… (tuilleadh eolais)

Hello! I’m using a Mac and I just recently changed the main user’s name in the laptop, and now some images won’t ever load. For example, the profile pictures won’t load in StackOverflow and the image of my university in Google Drive won’t load. Actually, I’m not really sure anymore if it has anything to do with changing the username but I only started noticing it after that time. I also tried clearing the cache and resetting Firefox and even tried reinstalling it but the images still won’t load. Any help would be great. Thanks!

Asked by Joseph Herrera 1 bhliain ó shin

Answered by Joseph Herrera 1 bhliain ó shin

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Trying to open Firefox results in a blank window quickly opening and reclosing.

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens a… (tuilleadh eolais)

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens and closes or doesn't open at all. I have no clue what is happening.

Asked by grayhoang 1 bhliain ó shin

Answered by grayhoang 1 bhliain ó shin

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Cached web content grows in size when computer turned off

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to … (tuilleadh eolais)

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

Asked by lee37 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Browser won't open any sites

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Fi… (tuilleadh eolais)

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Firefox. The browser window opens normally but clicking on any bookmark or typing a web addy manually does nothing...it just stays blank. When using a bookmark, no address propagates to the address bar. In an effort to fix this I have done Firefox refresh (a few times now), run Firefox in troubleshoot mode (a few times and at least once this caused Firefox to crash), uninstalled and reinstalled Firefox (twice, second time WITHOUT saving prior account settings), restarted computer and uninstalled adblocker.

Absolutely NO change from any of this. My laptop (Apple with Firefox) works fine and the desktop WILL browse just fine on MS Edge, so this is not a connectivity problem. Any ideas on fixing this would be greatly appreciated. TIA

Tim

Asked by tjhartney 1 bhliain ó shin

Answered by tjhartney 1 bhliain ó shin

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on home page a icon listed as "xcazp3" it will not dismiss, what is it?

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. … (tuilleadh eolais)

on home page a icon listed as "xcazp3". It won't dismiss and google doesn't know what it is and I can't get it off my home page. Try to open it and it shows 404 error. What is it?

Asked by surf1mo 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin