Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Firefox home page keeps getting highjacked by unwanted program.

I have tried to remove from doc to pdf from myway several times. It is gone for a day or two but then comes back having taken over my firefox homepage. Don't trust this p… (tuilleadh eolais)

I have tried to remove from doc to pdf from myway several times. It is gone for a day or two but then comes back having taken over my firefox homepage. Don't trust this page at all. Have gone through the procedure described in the help section but still returns. Please help!

Asked by thunderbird76 3 bliana ó shin

Last reply by jscher2000 3 bliana ó shin

  • Cartlannaithe

Daily Crash Reports Continued...

Did Firefox Support Forum go back to its previous version within the last few hours, or did it just happen to me? This can be deleted once I get an answer, but I'm askin… (tuilleadh eolais)

Did Firefox Support Forum go back to its previous version within the last few hours, or did it just happen to me? This can be deleted once I get an answer, but I'm asking, because I had a long-running thread on the other forum and need to know if I need to repost my problem I was working on. For instance, this was my most recent crash:

bp-912166d8-b038-40e3-8f8a-9b8860170419

Asked by FireFoxFan1 3 bliana ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

Need to talk to a tech person

I have gone around and around on this site trying to fix the fact that everything hangs up constantly. It's been one day and it's so far been a miserable experience. Wh… (tuilleadh eolais)

I have gone around and around on this site trying to fix the fact that everything hangs up constantly. It's been one day and it's so far been a miserable experience. Why can't you speak with anyone. Not all of us are that tech savvy it's horrible.

Asked by sakuragifts 3 bliana ó shin

Last reply by James 3 bliana ó shin

  • Cartlannaithe

The sent folder is not visible

The sent folder is not visible but I still can click on the line and the message still can be read in the message pane. But, the message cannot be open if I double click … (tuilleadh eolais)

The sent folder is not visible but I still can click on the line and the message still can be read in the message pane. But, the message cannot be open if I double click on the message.

Asked by chaiphin 3 bliana ó shin

Last reply by user1378671 3 bliana ó shin

  • Cartlannaithe

What happened? Was using standard desktop Firefox, but was just pushed an update labeled ESR

I have standard desktop Firefox 52.0.2 installed, but this morning the update pushed to me is labeled 52.0.2esr. Why was an ESR update pushed out to me when I have the st… (tuilleadh eolais)

I have standard desktop Firefox 52.0.2 installed, but this morning the update pushed to me is labeled 52.0.2esr.

Why was an ESR update pushed out to me when I have the standard desktop release installed?

I have no plugins installed on my computer. No Java, no Flash, no Silverlight.

Asked by tom 3 bliana ó shin

Last reply by jscher2000 3 bliana ó shin

  • Cartlannaithe

Many people are still using Windows 7 due to privacy concerns caused by later Window versions. Please continue to support Windows 7 for Firefox?

This is a request to Mozilla. Also the latest version of Firefox failed to automatically install on Windows 7 is it safe to do a manual download and install?

Asked by Windows7Good 3 bliana ó shin

Last reply by James 3 bliana ó shin

  • Cartlannaithe

After "Refreshing" Firefox and deleting cache/cookies/etc, Firefox is slower than ever.

I've recently been having issues where Roll20 (an online tabletop game app) is very slow and laggy. It works absolutely perfectly in Chrome, which I don't use at all othe… (tuilleadh eolais)

I've recently been having issues where Roll20 (an online tabletop game app) is very slow and laggy. It works absolutely perfectly in Chrome, which I don't use at all other than for trying this out. So, to troubleshoot this, I did the "refresh firefox" option which ported over my previous saved passwords and bookmarks. It still ran poorly. After that, I tried CTRL+SHIFT+DEL to delete just about everything there. Still no dice, and now Firefox encounters random issues such as seemingly random freezing/hanging, or having high CPU usage/1mil K 'memory' in Task Manager, when only having like 3-4 tabs open and listening to music on YouTube in one of them. I'm unsure what the problem is, exactly. I don't think it should be hardware-related as it only started occurring after doing troubleshooting in FF. One thing that raises a flag for me is Malwarebytes AdwCleaner advises my Firefox prefs.js is a threat. Could this be related?

Asked by MIRAKURUTAIMU 3 bliana ó shin

Last reply by guigs 3 bliana ó shin

  • Cartlannaithe

at startup firefox opens a second blank window

since the last upgrade a couple of days ago, each time I open firefox it presents me with a window which has an address resource://support-at-lastpass-dot-com-Mozilla Fir… (tuilleadh eolais)

since the last upgrade a couple of days ago, each time I open firefox it presents me with a window which has an address resource://support-at-lastpass-dot-com-Mozilla Firefox in the header and is otherwise blank. Ive recently picked up the latest upgrade for the last pass extension to version 4.1.46a

Asked by rannsaicher 3 bliana ó shin

Last reply by cor-el 3 bliana ó shin

  • Cartlannaithe

when i open firefox on MAC, i have roboform open up automatically. How to rid of this tab opening up automatically, even after i have gone to preferen

I have a MAC and purchased Roboform as a software. I have removed the software and every time I open Firefox, the home page for Roboform opens and not to the home page i… (tuilleadh eolais)

I have a MAC and purchased Roboform as a software. I have removed the software and every time I open Firefox, the home page for Roboform opens and not to the home page i have selected in my preferences. I need to know how to change this.

Asked by pudge1020 3 bliana ó shin

Last reply by cor-el 3 bliana ó shin

  • Cartlannaithe

Search preference not responding

I have changed my search options at least ten times, restarted the computer, yet "Radiocasa" continues to show up. I hate that search engine. This is why I will not be u… (tuilleadh eolais)

I have changed my search options at least ten times, restarted the computer, yet "Radiocasa" continues to show up. I hate that search engine. This is why I will not be using Firefox as my browser.

Asked by icpipa 3 bliana ó shin

Last reply by FredMcD 3 bliana ó shin

  • Cartlannaithe

I receive the following message "A web page is slowing down your browser. What would you like us to do - Stop it/ Wait. The message reappears after respondin

Clicking on 'Stop it' or 'Wait" only temporarily removes the warning message. The presence of a web page as stated in the warning makes no sense to me.

Asked by RuthMStevens 3 bliana ó shin

Last reply by cor-el 3 bliana ó shin

  • Cartlannaithe

Why the .. developers don't make firefox multiprocess ?

I've a .. powerful pc, that means I don't give .. how much RAM or CPU or any .. resources firefox is using. So why you don't develop this .. browser just like chrome, and… (tuilleadh eolais)

I've a .. powerful pc, that means I don't give .. how much RAM or CPU or any .. resources firefox is using. So why you don't develop this .. browser just like chrome, and make it .. multiprocess instead of you .. .. multi thread idea ? Every .. single time I use firefox I feel like I taking .. in my pc. Low .. speed, .. hangs, you developers ... is this that hard to make it multi process?

Asked by h.world2018 3 bliana ó shin

Last reply by Yaketty Yak 3 bliana ó shin

  • Cartlannaithe

YouTube full screen slow, but only if it's the ACTIVE window

My RX 580 arrived yesterday and replaced my old GTX 770. It does a fantastic job at gaming so far and overall I'm satisfied with it. My monitor is a 1440p@144Hz monitor t… (tuilleadh eolais)

My RX 580 arrived yesterday and replaced my old GTX 770. It does a fantastic job at gaming so far and overall I'm satisfied with it. My monitor is a 1440p@144Hz monitor that supports FreeSync, which is the primary reason why I upgraded to an AMD card instead of a new nVidia one.

But there's one huge issue that doesn't make any dang sense to me:

Watching YouTube videos at 720p or above in full screen puts severe stutter to them. But that's not the main head scratcher: it only happens when Firefox is the active window! So when I turn on full screen and then click on a blank space on my secondary monitor, the video playbacks completely fine. When I click back into the video the stuttering kicks in again.

It's not like the card isn't capable of rendering the videos fast enough. Heck, it does 4K@60FPS just fine when I click away from video. It's only when I set focus to Firefox that it does this obnoxious stuff.

The problem definitely lies within Hardware Acceleration (not a real surprise, really). It does not happen in Safe Mode, but manually disabling all add-ons and themes changes nothing. Disabling HA fixes the issue somewhat, but it introduces consistent sluggishness to Firefox as a whole, so not a suitable workaround.

It also doesn't happen in Chrome or even Edge. I've already updated my drivers to the latest version and also played around with FreeSync, GPU scaling, and whatnot. All to no effects.

Any ideas?

DxDiag file: https://pastebin.com/FyeuZaWn

Asked by Selbi 3 bliana ó shin

Last reply by FredMcD 3 bliana ó shin

  • Cartlannaithe

Dangerous upgrade

I keep getting a Firefox upgrade. Norton stops it, but is there anyway to block it? Here is the information from Norton Filename: ack+hyhd.js.part Threat name: JS.Downl… (tuilleadh eolais)

I keep getting a Firefox upgrade. Norton stops it, but is there anyway to block it? Here is the information from Norton


Filename: ack+hyhd.js.part Threat name: JS.DownloaderFull Path: c:\users\jane\appdata\local\temp\ack+hyhd.js.part

____________________________

____________________________


On computers as of  4/23/2017 at 9:09:22 PM

Last Used  4/23/2017 at 9:11:23 PM

Startup Item  No

Launched  No

Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.


____________________________


ack+hyhd.js.part Threat name: JS.Downloader Locate


Very Few Users Fewer than 5 users in the Norton Community have used this file.

Very New This file was released less than 1 week  ago.

High This file risk is high.


____________________________


Source: External Media

Source File: ack+hyhd.js.part

____________________________

File Actions

File: c:\users\jane\appdata\local\temp\ ack+hyhd.js.part Removed ____________________________


File Thumbprint - SHA: e289442245e02e7824dc7e08e14a0ee077a11edc10f0a5192e4916b3e1a96013 File Thumbprint - MD5: 1428f1a2ae9cfa5a8dbf89a9bd435112

Asked by jem961954 3 bliana ó shin

Last reply by John99 3 bliana ó shin

  • Cartlannaithe

Firefox won't open after refreshing the browser

So when firefox is running slow or crashes, it usually suggests that I refresh the browser. This involves opening the menu, then clicking troubleshooting programs and the… (tuilleadh eolais)

So when firefox is running slow or crashes, it usually suggests that I refresh the browser. This involves opening the menu, then clicking troubleshooting programs and the refresh firefox. Doing this, usually works. But, for about two months now, I can't refresh.

What usually happens is the browser will close, a new window will pop up, saying it's refreshing, and then the browser would open right back up. But, since March(when this problem started) the browser would NEVER open again. I sat for almost two hours the last time I tried. I even tried to reopen it in a bunch of different ways, but it never would. I usually have to restart my whole computer.

It's still running slow and will crash every now and then. I don't really want to reinstall the browser because I'm not 100% sure how to get my profile back and I have a lot of unsaved bookmarks I can't lose.

I really hope someone can help.

Asked by Zell 3 bliana ó shin

Last reply by John99 3 bliana ó shin