Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

How can i resotre my deleted browser cookies and data

Hello Support Team I deleted my browser data and cookies and i forget my log in g-mail accounts email and password. Could you please help me to restore my data again. … (tuilleadh eolais)

Hello Support Team

I deleted my browser data and cookies and i forget my log in g-mail accounts email and password.

Could you please help me to restore my data again.

Thanks in advance

Asked by bedu.mahmoud 9 mí ó shin

Last reply by jscher2000 - Support Volunteer 9 mí ó shin

  • Cartlannaithe

"Restore previous session" is no longer an option on the History tab or in the 3-bar menu. Windows 10 114.0.2

My tabs keep disappearing and I have to restart manually. I used to go to the 3 bar menu and select Restore previous session but now it doesn't appear in the menu. … (tuilleadh eolais)

My tabs keep disappearing and I have to restart manually. I used to go to the 3 bar menu and select Restore previous session but now it doesn't appear in the menu.

Asked by akustan 9 mí ó shin

Last reply by jonzn4SUSE 9 mí ó shin

  • Cartlannaithe

How to open links to filesystem folders with system file manager.

I have a 'site' that is just files on my hard drive. I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> … (tuilleadh eolais)

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

Asked by Tyranna 10 mí ó shin

Last reply by cor-el 9 mí ó shin

  • Cartlannaithe

Often websites in Firefox are pending UNTIL I open the Edge browser

In the last days it often occured that a website that I try to open in Firefox is pending (showing the waiting symbol, see attached image). If I open another tab to acces… (tuilleadh eolais)

In the last days it often occured that a website that I try to open in Firefox is pending (showing the waiting symbol, see attached image). If I open another tab to access another web site the same thing happens. If I then open the Edge-Browser to see whether it is a problem of Firefox, just in this moment, the websites in Firefox suddnely all appear!

This is not a coincidence. I observed it around 20 times and played around with the time waiting until I opened the Edge browser. I observed it with several kinds of websites (static to web app).

I don't suspect Windows to annoy Firefox, or should I?

Asked by eugen.staab 9 mí ó shin

Last reply by cor-el 9 mí ó shin

  • Réitithe
  • Cartlannaithe

Firefox only downloads PDF successfully first time after cache clear

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice. When it fails Fir… (tuilleadh eolais)

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice.

When it fails Firefox shows an alert "Downloading (Failed) The browser application closed unexpectedly."

On my linux desktop; when I use Chromium 114.0.5735.198 this functions works 100% of the time. when I use Firefox 114.0.2 (64-bit) the PDF download only works ONCE after that the download never completes and I'm left with a partial/corrupted 75.7KiB file named filename.Br-neZWO.pdf.part etc.

I have discovered that if I clear the firefox cache I can perform one successful download again. or I can restart Nginx and again Firefox will perform one successful download again.

I've tried altering many Nginx settings, cache, gzip, sendfile etc with no effect. It might be Nginx related but it does not effect Chrome at all which is why I've started this ticket.

Any help in debugging this would be greatly appreciated.

Asked by brendan8 9 mí ó shin

Answered by brendan8 9 mí ó shin

  • Cartlannaithe

Pocket transition did not migrate my saves

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my F… (tuilleadh eolais)

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my Firefox account.

How does one get their saved Pocket articles to show up after being logged in with my Firefox account?

Asked by Tim H 9 mí ó shin

Last reply by Paul 9 mí ó shin

  • Réitithe
  • Cartlannaithe

Disable/hide history manager details bar

Hello I want to disable/hide or at leas make smaller the GIANT "detail" bar that shows up on the history manager and difficults reading trough the history. There seems to… (tuilleadh eolais)

Hello I want to disable/hide or at leas make smaller the GIANT "detail" bar that shows up on the history manager and difficults reading trough the history. There seems to be no options available in the toolbar and can't find any on about:config either. Perhaps there's a key I can add in about:config to change this?

Thank you

Asked by Rodrigo Diaz 9 mí ó shin

Answered by cor-el 9 mí ó shin

  • Cartlannaithe

how to block specific domains or urls in firefox

I have run across some sites - well, pages on sites - which seem to stall and lockup my entire laptop requir8ng a restart and quick kill of the page when I then restart F… (tuilleadh eolais)

I have run across some sites - well, pages on sites - which seem to stall and lockup my entire laptop requir8ng a restart and quick kill of the page when I then restart FF. I want to be able to simply block such pages or, the domain where such page resides. I can see things like blocking tracking but nothing on specific dom8ns or urls.

Asked by hav 9 mí ó shin

Last reply by jonzn4SUSE 9 mí ó shin

  • Cartlannaithe

Win 7, windows explorer not responding after updating to FF 114.0.2

Was having troubles accessing tinkercad.com. Updated to Firefox 114.0.2 on win 7 64 pro. Can now access website but when I export a file from there, and try to open it fr… (tuilleadh eolais)

Was having troubles accessing tinkercad.com. Updated to Firefox 114.0.2 on win 7 64 pro. Can now access website but when I export a file from there, and try to open it from downloads, windows explorer gives error "not responding" when I choose restart the program, the file opens. This did not happen until upgraded firefox. And it did not happen in EDGE. I have system restored, and went back to the site not responding. updated fire fox again, and it keeps happening.

My win 7 works fine, and no, I do not want to update windows on this computer. thank you for your help.

Asked by bulldog98714 9 mí ó shin

Last reply by jonzn4SUSE 9 mí ó shin

  • Cartlannaithe

Radar site of the weather network has stopped working

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange … (tuilleadh eolais)

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange thing is Vivaldi also has the same problem so I suspected it's not a Firefox problem. So I logged into Firefox on my two other Linux distros, Debian and Fedora and Firefox has the same problem on them!!. Strange that Vivaldi suffers the same problem, the radar site never loads in Firefox, and in Vivaldi it sort of loads but runs VERY slowly. I tried restarting Firefox in troubleshoot mode and it got as far as a page saying some browsers don't support the site and suggested I update my browser. It appears the radar site has made some sort of change which two browsers under Linux cannot cope with. Unfortunately the radar site of theweathernetwork.com is the best of all the sites available.

Asked by mccfrank 10 mí ó shin

Last reply by mccfrank 9 mí ó shin

  • Cartlannaithe

Account email on profile is no longer valid and I am unable to change it.

I never actually sign in to my account, but I use Firefox all the time. Recently I tried to save something to my pocket for the first time and it required me to sign in.… (tuilleadh eolais)

I never actually sign in to my account, but I use Firefox all the time. Recently I tried to save something to my pocket for the first time and it required me to sign in. I tried to change the profile information but it sent a code to my old email that no longer exists. Do I need to delete Firefox and reinstall a clean copy under a new account?

Asked by Debbie28 9 mí ó shin

Last reply by jscher2000 - Support Volunteer 9 mí ó shin

  • Réitithe
  • Cartlannaithe

Noto Hieroglyphics shifted up with writing-mode: vertical-lr;

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent el… (tuilleadh eolais)

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent element. All hieroglyphics do this (here using (U+13000)), but only with Noto font.

Tested on versions 114.0.2 and 79.0esr, on different machines, new installs, old installs, even the mobile version. Chromium-based browsers don't have the issue. Images show character inside a div (with borders), the same character highlighted, and Chrome screenshot for comparison. TO REPRODUCE just import and set Noto Sans Egyptian Hieroglyphics and writing-mode: vertical-lr/vertical-rl/tb/tb-rl. A bordered div around the characters might be useful.

Asked by damian.dbcz 10 mí ó shin

Answered by damian.dbcz 9 mí ó shin

  • Cartlannaithe

Firefox won't let me connect to my Xfinity email.

I'm getting this message: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERRO… (tuilleadh eolais)

I'm getting this message:

Secure Connection Failed

An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.

Asked by Mary Kay 9 mí ó shin

Last reply by cor-el 9 mí ó shin

  • Cartlannaithe

Copy/Paste not working

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last w… (tuilleadh eolais)

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

Asked by cvhorie 9 mí ó shin

Last reply by jscher2000 - Support Volunteer 9 mí ó shin

  • Cartlannaithe

Bookmarks are "always on", but I can only see bookmarks when I save another one otherwise can NEVER ACCESS

I have spent too much time trying to understand what is the deal with firefox bookmarks. It should be pretty simple. I have a bunch of folders that I add bookmarks to. I … (tuilleadh eolais)

I have spent too much time trying to understand what is the deal with firefox bookmarks. It should be pretty simple. I have a bunch of folders that I add bookmarks to. I can see all the folders when I add another bookmark. But that's it. They are not available to go to, to find a bookmark. There are no folders. There are a bunch of bookmarks listed in "always show". Then if I do a search for answers, the answers do not address the issue bc it seems everyone who uses firefox has the same issue. My bookmarks aren't "hidden". What I need is to see the same setup with my folders when I want to find a bookmark that I see when I'm saving a bookmark, instead of scrolling through 1000 bookmarks with no context. (There is also no way for me to delete or clean up folders.) I need to access all the information I have stored in an organized, productive, fast way. It appears there are a lot of other frustrated people on these discussions with the same issue. I couldn't find any information or discussion of a system for clicking on something, opening up a folder, and clicking on the needed bookmark.

Asked by karenbensonstudios 9 mí ó shin

Last reply by jscher2000 - Support Volunteer 9 mí ó shin

  • Cartlannaithe

Hyatt.com

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They ne… (tuilleadh eolais)

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They never finish loading. I've turned off ad blockers, DuckDuckGo, and a few other add-ons to see if they're the issue, adjusted multiple other settings (proxy, etc.) and it makes no difference. This is becoming an issue with multiple websites in Firefox in recent weeks.


Fix your browser.

Asked by TheJoeGreene 10 mí ó shin

Last reply by jonzn4SUSE 9 mí ó shin

  • Cartlannaithe

Firefox forgets custom server certificate exceptions in certificate manager

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in sev… (tuilleadh eolais)

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in several days. In one case it was overnight. This has been going since at least early 2023, probably a year.

In noticed Firefox also forgets settings like "allow popups" set on a site (like on Gmail for example), but not necessarily at the same time as certificate exceptions are forgotten. Other settings don't seem to be changed or forgotten.

These problems occur on different Macs using the same Mozilla account. Refreshing Firefox has made no difference.

Asked by saguaro7 10 mí ó shin

Last reply by saguaro7 9 mí ó shin