Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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= Macbook gets HOT - Fan races FF stops - uses 100% + of CPU ?

Hello everyone: I got this macbook 13" early 2008 Processor 2.4 GHz Intel Core 2 Duo Memory 4 GB 667 MHz DDR2 SDRAM Graphics Intel GMA X3100 144 MB Software Mac OS X… (tuilleadh eolais)

Hello everyone:

I got this macbook

13" early 2008 Processor 2.4 GHz Intel Core 2 Duo Memory 4 GB 667 MHz DDR2 SDRAM Graphics Intel GMA X3100 144 MB Software Mac OS X Lion 10.7.5 (11G63)

Firefox 39.04

I have personas and classic theme restorer installed so I can have the tabs not be on top, and a non moving squirrel picture on the frame. I got the computer used last year, maybe the year before, It's been lightning fast, but I use it for business social media stuff, 30 twitter pages open to monitor hashtag pages. while loading other pages I get script slow errors,

The computer gets HOT the fan is beginning to make noise because it always runs. Even if I open one ONE ebay page (in FF) and let it sit there, it will within 20 seconds stop responding and get HOT. As I write this on safari the machine is running fine fan at slow idle, room temp 82 Humid no A/C.

The computer was wiped, new OS NEW FF 39 new when I set up this machine. When using FF along with Safari or Photoshop 12 I think, they can all be on and working, but FF will freeze, the others will work, and the fan runs so fast it lifts the machine off the table.

I have read and tried so many of the message board fixes, including the about:config tell the flash player not to load in each page repeatedly if not used, no help. I take a screen pic, and then restore it to original if it don't work. Something about a plug-in container. Activity monitor also says FF uses more than 450MB ram Really….? Normal….? 1 tab…? Well safari has 418 MB …..

Done some of the fix it's on the FF help pages, turned off plugins safe-mode still spins up the turbines. Not installed a new FF as there does not seen to be a real fix in doing that from what I have read.

Had this machine for a while, use to work fine, lightning fast, no fan unless watching a movie, now I don't even try using youtube…..

No other add-ons readers, tool bars etc. installed. Ever. I basically do the same thing all the time. Also for some reason even though flash is always manually updated, videos even GIF's on twitter now place an error in the center of the post "your browser does not support video playback"

How can the dam thing use more than 100% of the cpu resources anyway……? WTF ???? Using some of the CPU from tomorrow ????? Some kind of payday loan FF has for the CPU ????

Load_payday_CPU_firefox_interest-rate_120%_  :true  ??? Where is it ?


I can load other info if anyone gives me an idea where to get it terminal, activity monitor, air traffic control, what have you.


Thanks.


.

Asked by squirrelboy09 3 bliana ó shin

Last reply by John99 3 bliana ó shin

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100+% cpu

FF uses 100+ CPU on my otherwise totally fast up-to-date MacBook. This, despite doing all the fixes suggested, repeatedly. It has gotten so bad that it constantly overhea… (tuilleadh eolais)

FF uses 100+ CPU on my otherwise totally fast up-to-date MacBook. This, despite doing all the fixes suggested, repeatedly.

It has gotten so bad that it constantly overheats my Mac, causes my fan to go on full blast non-stop, even when it's in the background, so I basically have to stop using it.

Mozilla needs to get serious and overhaul this heavy-use browser.

Asked by seeclear 5 bliana ó shin

Answered by FredMcD 5 bliana ó shin

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poor browser performance lately

For about the last month I have seen my Firefox browser get very slow. I also see for a brief time, a message at the top that says "Firefox not responding" when I access … (tuilleadh eolais)

For about the last month I have seen my Firefox browser get very slow. I also see for a brief time, a message at the top that says "Firefox not responding" when I access a web site. This message at the top of my screen window only lasts for a short time, and then disappears. I would appreciate any help and suggestions that may help my problem. Thank you.

Asked by sciencemagic 3 bliana ó shin

Last reply by sciencemagic 3 bliana ó shin

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firefox crash

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (tuilleadh eolais)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.

please let me know if someone know the answers Thanks

Asked by lchow192 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Firefox crashes

PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report … (tuilleadh eolais)

PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report ID Date Submitted bp-013ac40f-e3bc-42dc-aa33-d32a32151030 31.10.2015 00:07 ч. bp-eeb23576-9399-4ba0-8f83-00fa12151030 30.10.2015 23:56 ч. bp-94215ca4-63b0-4abf-a9ca-a1ab62151030 30.10.2015 23:49 ч. bp-5185f5d4-7489-4965-b802-acb372151030 30.10.2015 17:54 ч. bp-c9183cce-47bd-4399-a7f0-a194d2151030 30.10.2015 16:33 ч. bp-3990b7ee-daef-4195-91e0-b95c52151030 30.10.2015 16:29 ч. bp-186a4dcb-6979-43b3-9af0-84f942151030 30.10.2015 16:14 ч. bp-1fed6b72-928c-4d64-ad2a-e215a2151030 30.10.2015 16:07 ч. bp-9d78d61e-9e8e-451d-8e7f-b27f22151030 30.10.2015 15:18 ч. bp-f0113576-544d-4af7-b5d3-b1b1c2151030 30.10.2015 13:53 ч. bp-70464955-b7e3-411a-a620-c11f92151030 30.10.2015 12:53 ч. bp-bed63dea-84f1-4739-b5ac-955732151030 30.10.2015 12:45 ч. bp-a03926be-8998-4b28-b0c5-f05bb2151030 30.10.2015 12:33 ч. bp-55cd6540-94f0-4838-a5b3-084662151030 30.10.2015 12:11 ч. bp-6612f403-def9-417f-b32d-4c8b42151030 30.10.2015 12:10 ч. bp-aa5ae592-ee7e-4bd2-891b-378042151030 30.10.2015 11:51 ч. bp-35960674-9959-4114-91f8-05f982151030 30.10.2015 11:46 ч. bp-75074650-5254-4015-bddd-01f492151030 30.10.2015 11:46 ч. bp-793db4bb-aa11-4b36-bf1b-515072151030 30.10.2015 10:58 ч. bp-0502d9f1-a986-43cc-a3c6-82f4d2151029 29.10.2015 23:24 ч. bp-3d61db1e-b7c6-4f7b-9f1f-13d042151029 29.10.2015 22:20 ч. bp-08fd4778-16d1-4b0b-a571-9bb5e2151029 29.10.2015 22:15 ч. bp-3f53c9a1-6cb6-4814-a656-1c07d2151029 29.10.2015 22:13 ч. bp-f58da454-aa72-4d80-b8db-fecec2151029 29.10.2015 19:14 ч. bp-27c28566-b852-42a3-9a0c-335062151029 29.10.2015 12:29 ч. bp-d3346dde-cd88-4f61-b1c0-975fd2151014 14.10.2015 13:16 ч. bp-d9d825dd-34f0-46a9-980d-569ac2151001 2.10.2015 01:18 ч. bp-a2b7783e-a1cb-4e8b-9252-efe4a2150915 15.9.2015 18:44 ч. bp-4c3024a2-07f0-46db-a706-16d812150913 14.9.2015 02:45 ч. bp-9c5d1193-ba88-4521-8827-13dd82150912 12.9.2015 03:40 ч. bp-755d6922-3997-4b12-a922-92ac72150912 12.9.2015 03:30 ч. bp-8deca399-aabb-48bf-a6b5-651f22150912 12.9.2015 03:12 ч. bp-d1911bf9-8bb8-47fd-b295-811fd2150911 12.9.2015 02:24 ч. bp-37ded99e-df55-44fe-a363-fcbc32150911 12.9.2015 02:04 ч. bp-5832c358-c54d-4f51-82a4-678d02150911 12.9.2015 01:04 ч. bp-9f1333a6-9c8b-4265-8bb6-18add2150910 10.9.2015 04:07 ч. bp-e6f2d311-b6ba-485d-acd0-358ea2150909 10.9.2015 01:26 ч. bp-c4eb1841-c49c-43c0-aebe-aa3d92150909 9.9.2015 14:33 ч. bp-9a00e02f-155b-480d-96ef-c922c2150909 9.9.2015 14:29 ч. bp-6595453e-83c1-4955-8b20-23db92150808 8.8.2015 11:39 ч. bp-1f0331c1-7a60-4416-b3db-47d632150804 4.8.2015 18:05 ч. bp-d64129fd-9d47-410f-ab76-1511a2150804 4.8.2015 11:34 ч.

Asked by shefchenko17 4 bliana ó shin

Answered by shefchenko17 4 bliana ó shin

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How Come So Much Memory Usage

Windows 7 64-bit Desktop. Firefox 58.0.2 I had 3 tabs open. While browsing my computer slowed to a crawl. I have experienced this many times. Even disabled my two addons … (tuilleadh eolais)

Windows 7 64-bit Desktop. Firefox 58.0.2

I had 3 tabs open. While browsing my computer slowed to a crawl. I have experienced this many times. Even disabled my two addons with the same result. What can I do?

See the screenshot.

Asked by rwmol 2 bhliain ó shin

Answered by rwmol 2 bhliain ó shin

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Power supply fan speed increases

I launch Firefox and access the website. The destination website is simple, rich, regardless of type. A few seconds after the website is displayed, the number of revoluti… (tuilleadh eolais)

I launch Firefox and access the website. The destination website is simple, rich, regardless of type. A few seconds after the website is displayed, the number of revolutions of the power supply fan increases and the sound of the fan increases. And although the temperature of the power supply unit does not change greatly, the rotational speed of the fan is nearly doubled. As soon as I close the Firefox window it starts to slow down.

I endure the noise of fans and use Firefox for 20-30 minutes continuously. At this time, even if the user does not operate it, the fan rotation speed maintains the high-speed range just by leaving the window open and leaving. As soon as the window is closed, the speed drops.

This doesn't happen with other web browsers. This happens even if I recreate the profile.

--- Firefox 66.0.5 (This has been confirmed to occur from 66.0.), macOS 10.14.5, Mac Pro 2010

Asked by Gonfox 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Hardware Acceleration is causing my desktop pc to freeze when enabled. Using latest 58.0.2 X64bit ver.

Hardware Acceleration is causing my desktop pc to freeze when enabled. Using latest 58.0.2 X64bit ver. whole browser is lagging when scroll up or down the page with hea… (tuilleadh eolais)

Hardware Acceleration is causing my desktop pc to freeze when enabled. Using latest 58.0.2 X64bit ver. whole browser is lagging when scroll up or down the page with heavy graphic contents if I disable it. this is first time I experiencing this problem.

Asked by Xtffox 2 bhliain ó shin

Answered by Xtffox 2 bhliain ó shin

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Firefox crashes

bp-246727e7-eff9-41f4-b6dc-d906c2151115 Firefox has been crashing when I open it for over a week now, and I really miss it. The problem started when I updated the Silver… (tuilleadh eolais)

bp-246727e7-eff9-41f4-b6dc-d906c2151115

Firefox has been crashing when I open it for over a week now, and I really miss it. The problem started when I updated the SilverLight and Adobe add-ons/plug-ins. Firefox has never opened since. I have re-installed it, un-installed and then re-installed it, tried running it in Safe Mode, tried installing it in Safe Mode, tried re-installing it after deleting the C-drive folders, and even tried uninstalling Silverlight and Adobe and re-installing Firefox without them even in the system. I tried re-installing them and then re-installing Firefox--nope. Finally, I went back to restore point in my computer from a week before the problem.

When the computer was restored, Firefox was there--version 41-something (Oddly, it was set to upgrade itself), which wouldn't open because it could not find a file called XPCOM. I can't get into Firefox to reset it to the factory settings, which I'm sure include XPCOM.

What now? I love Firefox, and I'm not ready to be done with it...

Asked by will19008 4 bliana ó shin

Answered by jscher2000 4 bliana ó shin

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High use of resources just after startup

Greetings. Recently my Firefox started acting a bit weird right after start up. More or less 30-40 seconds after I turn it on it starts to use up 20-30% of my CPU (i5) a… (tuilleadh eolais)

Greetings. Recently my Firefox started acting a bit weird right after start up. More or less 30-40 seconds after I turn it on it starts to use up 20-30% of my CPU (i5) and starts hogging more RAM, it lasts for some 15-30 seconds, sometimes more and then everything goes back to normal. I turned off all my add-ons and plugins, nothing worked. I also made a new profile and it seems to be happening there too but for only a couple of seconds. I'm a little bit worried if this some virus or something else...

Asked by HubiKoshi 3 bliana ó shin

Last reply by HubiKoshi 3 bliana ó shin

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Firefox very slow to load www.hl.co.uk

My Firefox is taking about a minute to load www.hl.co.uk. HL support have said that there is a problem with add ons and to "Refresh" Firefox. The page loads OK in Safe … (tuilleadh eolais)

My Firefox is taking about a minute to load www.hl.co.uk. HL support have said that there is a problem with add ons and to "Refresh" Firefox. The page loads OK in Safe Mode and also loads OK immediately after a Refresh. However, the problem then comes back.

On going to hl.co.uk, the whole browser freezes (no other page will load) and the CPU goes to about 28% and stays there. After a minute the page loads and the CPU reverts to background %.

System is: Win 7 fully updated (except Win 10 updates); Firefox 38.8 ESR (FF45 breaks a lot of stuff as it defaults to 64 bit installation). - I have tried other FF versions back and forward and no difference - Addons are Avast Online security, Classic Theme Restorer, Classic Toobar Buttons, New Tab Homepage. - Whilst safe mode disable of Addons works to cure the issue, disabling Addons manually does not help. - The problem only occurs on the first load of www.hl.co.uk after starting Firefox. If you leave the page and go back to it, there is no delay - if you close FF and wait for it to fully exit then re-start, the problem occurs again - and again only once. - Totally reproducible! - IE11 loads the page fine, - Firefox is not slow on any other page (other than occasional but totally usual delays).

Unfortunately HL have declined any further help and suggest usign another browser - but it is clear that many of their users have the same problem

Help!

Asked by Cliff 4 bliana ó shin

Last reply by FredMcD 4 bliana ó shin

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Firefox eats up 25% of my CPU and over 50% of my memory; the problem persists for several minutes after I close Firefox, and the fixes I found haven't worked.

Whenever I open Firefox it eats about 25% of my CPU and over 50% of my memory, even if I have nothing else running and only have one tab open with no active content. At … (tuilleadh eolais)

Whenever I open Firefox it eats about 25% of my CPU and over 50% of my memory, even if I have nothing else running and only have one tab open with no active content. At times it gets up over 1 million KB of memory usage. This persists for several minutes after I close Firefox. In addition, I have searched Firefox support for other solutions and nothing has worked to reduce this.

Asked by OCyrus 4 bliana ó shin

Last reply by OCyrus 4 bliana ó shin

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Kernel panic on startup?

I have a very strange and persistent kernel oops when I try to start FF 39.0, This is for a clean install with a new clean profile. Please understand this problem has sud… (tuilleadh eolais)

I have a very strange and persistent kernel oops when I try to start FF 39.0, This is for a clean install with a new clean profile.

Please understand this problem has suddenly started to happen after months of working without any problem except for an occasional crash while watching programs from www.bbc.co.uk/iplayer. Following a particularly nasty occurrence I was forced to Ctrl Alt F3 login as root and reboot. (ie my X session was locked out) Now whenever I try to start FF 39.0 I get the kernel oops!

The command line result is below and a snippet from /var/log/messages is attached.

The exceeding odd behaviour is that I can run the old Fedora 17 package managed version 22.0 of FF without any problems. I also have a Google Chrome version which runs perfectly.

I have re-installed Firefox, and the flash plugin (11.2.202.468), and even the kernel!

I do not understand much of the following dumps, what can I do to illuminate the problem?

TIA Charles Bradshaw

~o~

Command line result running 39.0 from the install directory:

[brad@p2800 firefox]$ ./firefox

Message from syslogd@p2800 at Jul 7 16:23:40 ...

kernel:[18148.112012] Process firefox (pid: 4215, ti=ece7a000 task=f192e900 task.ti=ece7a000)

Message from syslogd@p2800 at Jul 7 16:23:40 ...

kernel:[18148.112012] Stack:

Message from syslogd@p2800 at Jul 7 16:23:40 ...

kernel:[18148.112012] Call Trace:

Message from syslogd@p2800 at Jul 7 16:23:40 ...

kernel:[18148.112012] Code: 7d fc 89 ec 5d c3 90 8d 74 26 00 c7 43 34 00 00 00 00 b9 50 87 c0 c0 89 da c7 43 38 00 00 00 00 89 f8 e8 34 e8 ff ff 89 c6 eb 91 <0f> 0b 8d b4 26 00 00 00 00 8d bc 27 00 00 00 00 55 89 e5 57 56

Message from syslogd@p2800 at Jul 7 16:23:40 ...

kernel:[18148.112012] EIP: [<c04c0110>] __audit_syscall_entry+0xf0/0x100 SS:ESP 0068:ece7bfa4

Segmentation fault

~o~

Snippet from /var/log/messages Jul 7 16:23:40 p2800 kernel: [18148.111629] ------------[ cut here ]------------ Jul 7 16:23:40 p2800 kernel: [18148.112012] kernel BUG at kernel/auditsc.c:1772! Jul 7 16:23:40 p2800 kernel: [18148.112012] invalid opcode: 0000 [#7] SMP Jul 7 16:23:40 p2800 kernel: [18148.112012] Modules linked in: fuse lockd sunrpc nf_conntrack_netbios_ns nf_conntrack_broadcast ip6t_REJECT nf_conntrack_ipv4 nf_defrag_ipv4 nf_conntrack_ipv6 nf_defrag_ipv6 xt_state nf_conntrack ip6table_filter ip6_tables arc4 rt2800usb uvcvideo rt2x00usb rt2800lib rt2x00lib snd_hda_codec_idt videobuf2_vmalloc videobuf2_memops mac80211 videobuf2_core videodev snd_hda_intel cfg80211 snd_usb_audio snd_usbmidi_lib snd_hda_codec media snd_rawmidi snd_hwdep snd_seq rfkill serio_raw crc_ccitt iTCO_wdt iTCO_vendor_support lpc_ich snd_seq_device mfd_core mperf snd_pcm i2c_i801 dcdbas snd_page_alloc snd_timer snd soundcore e100 mii microcode binfmt_misc hid_logitech_dj i915 video i2c_algo_bit drm_kms_helper drm i2c_core Jul 7 16:23:40 p2800 kernel: [18148.112012] Pid: 4215, comm: firefox Tainted: G D 3.9.10-100.fc17.i686.PAE #1 Dell Inc. Dell DV051 /0JC474 Jul 7 16:23:40 p2800 kernel: [18148.112012] EIP: 0060:[<c04c0110>] EFLAGS: 00210202 CPU: 0 Jul 7 16:23:40 p2800 kernel: [18148.112012] EIP is at __audit_syscall_entry+0xf0/0x100 Jul 7 16:23:40 p2800 kernel: [18148.112012] EAX: 40000003 EBX: ecda9800 ECX: b535bc51 EDX: 00000021 Jul 7 16:23:40 p2800 kernel: [18148.112012] ESI: 00000001 EDI: f192e900 EBP: ece7bfb0 ESP: ece7bfa4 Jul 7 16:23:40 p2800 kernel: [18148.112012] DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068 Jul 7 16:23:40 p2800 kernel: [18148.112012] CR0: 80050033 CR2: b302b680 CR3: 307eb000 CR4: 000007f0 Jul 7 16:23:40 p2800 kernel: [18148.112012] DR0: 00000000 DR1: 00000000 DR2: 00000000 DR3: 00000000 Jul 7 16:23:40 p2800 kernel: [18148.112012] DR6: ffff0ff0 DR7: 00000400 Jul 7 16:23:40 p2800 kernel: [18148.112012] Process firefox (pid: 4215, ti=ece7a000 task=f192e900 task.ti=ece7a000) Jul 7 16:23:40 p2800 kernel: [18148.112012] Stack: Jul 7 16:23:40 p2800 kernel: [18148.112012] b535bc51 00000041 00000001 ece7a000 c09a82da 00000000 b6e338d4 00000041 Jul 7 16:23:40 p2800 kernel: [18148.112012] 00000001 00000061 00000021 0000007b 0000007b 00000000 00000033 00000021 Jul 7 16:23:40 p2800 kernel: [18148.112012] b76ea424 00000073 00200292 bf8e427c 0000007b 00000000 00000000 Jul 7 16:23:40 p2800 kernel: [18148.112012] Call Trace: Jul 7 16:23:40 p2800 kernel: [18148.112012] [<c09a82da>] sysenter_audit+0x1e/0x25 Jul 7 16:23:40 p2800 kernel: [18148.112012] Code: 7d fc 89 ec 5d c3 90 8d 74 26 00 c7 43 34 00 00 00 00 b9 50 87 c0 c0 89 da c7 43 38 00 00 00 00 89 f8 e8 34 e8 ff ff 89 c6 eb 91 <0f> 0b 8d b4 26 00 00 00 00 8d bc 27 00 00 00 00 55 89 e5 57 56 Jul 7 16:23:40 p2800 kernel: [18148.112012] EIP: [<c04c0110>] __audit_syscall_entry+0xf0/0x100 SS:ESP 0068:ece7bfa4 Jul 7 16:23:40 p2800 kernel: [18148.214174] ---[ end trace 646e311cf2d23b89 ]---

Asked by bradcan 5 bliana ó shin

Last reply by bradcan 5 bliana ó shin

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Excessive RAM used by Firefox

I'm getting a strange jump in memory use by Firefox. I'm monitoring Firefox memory use with the add-on called "Memory Restart." I keep 13 pinned tabs on my browser (they … (tuilleadh eolais)

I'm getting a strange jump in memory use by Firefox. I'm monitoring Firefox memory use with the add-on called "Memory Restart." I keep 13 pinned tabs on my browser (they always load at boot-up). Those 13 tabs take up around 140MB of RAM. I also tend to keep around 50-100 tabs in my browser (I used Session Manager). But when I boot up, none of those tabs open until I click on a specific tab. See screen shot -- this is how my Firefox session typically boots.

After all the pinned tabs load Memory Restart shows around 140MB in use. About 10 seconds later I get a "flash" on the screen with a yellow banner under the tab section that says "Firefox memory has increased by more than 669MB since last refresh interval" (see image). Something is causing Firefox RAM use to jump immediately from 140MB to 669MB about 10 seconds after all my pinned tabs load. What could be causing this immediate large chunk of RAM use, even though none of the non-pinned tabs have been selected. ???

Asked by JoshClegg 3 bliana ó shin

Last reply by gslrider 3 bliana ó shin

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Huge spike in Firefox Quantum's memory usage. Already followed basic troubleshooting steps, no improvement. Would like support from developers.

Dear Firefox Support, I've noticed a huge spike in Firefox Quantum's memory usage recenlty imgur.com/XCDtJy8 What do you think is the cause for this? Didn't install any … (tuilleadh eolais)

Dear Firefox Support,

I've noticed a huge spike in Firefox Quantum's memory usage recenlty imgur.com/XCDtJy8 What do you think is the cause for this? Didn't install any new extensions or plugins, already ran scans with various antivirus/antispyware & registry fixer tools, they didnt detect any malware & fixed all registry issues. I also already cleared cache & cookies, saved data, refreshed & unistalled/installed Firefox Quantum multiple times, without improvement.

Normal usage until recently was about 300-500MB total, 50 MB per subprocess. Now is about 500MB PER subprocess (around 3-4 GB total) all the time. Is there a way you could look at some data or files from my Firefox installation to determine what is the cause for this memory usage increase? Maybe looking at the "about:memory" information to see what is making the processes use so much memory? I added the troubleshooting information to this question, and am willing to provide any other information you deem neccessary for troubleshooting purpose.

Thank you so much in advance, looking forward to hear from you!

Miguel

Asked by CyberChaosCrew 2 bhliain ó shin

Last reply by CyberChaosCrew 2 bhliain ó shin

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fan runs high watching youtube,macbook pro retina 15" mid 2015 after updating second to last Firefox update. Safari doesn't have this issue. Pls help.

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. U… (tuilleadh eolais)

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. Updated to most current thinking it would be fixed. It doesn't happen if I use Safari. Apple support senior lead tried to resolve issues. Sorry, I'm not very technical. Tried shift, control,option start. Tried option, command,R,P start. Tried logging on as a new user. Tried so many options, I can't remember them all. Uninstalled, reinstalled,and uninstalled again. ran disk repair(?). Followed Firefox troubleshoot all the way to the end. Started in Safe Mode...everything. She told me to contact Mozilla to see if you had any answers to my issues. I also had issues last week with Firefox crashing 3-4 times in a row while watching youtube. I sent reports to Firefox. I hope someone can help me. I prefer Firefox to Safari! Thank you!

Asked by bit72 4 bliana ó shin

Last reply by FredMcD 4 bliana ó shin

  • Cartlannaithe

Firefox flashing...

Hi. I have a annoying problem with firefox. I dont know in how conditions, firefox begin to flash, the pictures, videos and words are upset, I can not see anything on the… (tuilleadh eolais)

Hi. I have a annoying problem with firefox. I dont know in how conditions, firefox begin to flash, the pictures, videos and words are upset, I can not see anything on the screen. If I reset firefox works great. To more easily understand I made a gif image. https://mega.nz/#!2NJFzTAB!uVMlMKqcS0QqvS3q2I1YxAUgrQ5X5F3SrdHyPEk_RZg

This is the latest crash report: https://mega.nz/#!PZoGxb4I!ZjK4mtX3JLhW7WnmgyntgDR3WOiCiLTTm2hD05ux8hk

OS: Windows 7x86, 4GB ram.

Asked by odo89 4 bliana ó shin

Last reply by odo89 4 bliana ó shin

  • Cartlannaithe

Firefox 42.0 slamming the CPU

Hello all! It seems recently I have been having some major issues with Firefox. Namely the fact that, when playing video, the CPU usage goes through the roof. What could … (tuilleadh eolais)

Hello all! It seems recently I have been having some major issues with Firefox. Namely the fact that, when playing video, the CPU usage goes through the roof. What could be causing this and what can I do to fix this? I appreciate any help anyone has to offer.

I also tried this with AdBlock off, same result.

Specs are: Core i5 4200U 4GB RAM 1080p screen Windows 10

Asked by TheGhzGuy 4 bliana ó shin

Last reply by TheGhzGuy 4 bliana ó shin

  • Réitithe
  • Cartlannaithe

Surface Book 2 - FF hangs or crashes

When I navigate to www.pcmag.com on my Surface Book 2. FF will hang or crash. I do not have this problem with other browsers on my laptop. Is this a known bug or do I nee… (tuilleadh eolais)

When I navigate to www.pcmag.com on my Surface Book 2. FF will hang or crash. I do not have this problem with other browsers on my laptop. Is this a known bug or do I need to update something.

I am running the latest FF version with default settings, the only add-on is BitWarden.

Asked by Mezito 7 mí ó shin

Answered by FredMcD 7 mí ó shin

  • Cartlannaithe

Firefox crashes all the time, I think it's Adobe Flash.

This has been happening for a couple of months now. Firefox has been crashing ever so often, and because it usually happens when flash content is being run; i.e., a video… (tuilleadh eolais)

This has been happening for a couple of months now. Firefox has been crashing ever so often, and because it usually happens when flash content is being run; i.e., a video or a web game. Another reason that leads me to believe this is Flash is that before I had this problem, flash would eat up my CPU, and I would be peaking at 100%! Another problem that I am having right now: I can't have two Flash things actively running at the same time, or else Flash will crash, for example, a video and a game. Ads don't seem to crash Flash as often, but it will sometimes happen, especially if there is a lot of moving content. Anyways, you can look at some crash logs to try and figure out what is happening with my issues.

	Date Submitted

bp-e8136a87-c3eb-4f06-8061-b22562150901 9/1/2015 5:22 PM bp-68cd0cc6-be8e-458f-80ef-251b92150831 8/31/2015 7:02 PM bp-dc89edba-a8f9-43f6-952f-f08382150831 8/31/2015 6:42 PM bp-f8c0dbf1-7791-4a89-a87c-2c21b2150831 8/31/2015 4:13 PM bp-4c03b5db-9d6d-4548-98d4-dc8002150830

Asked by thejduman 4 bliana ó shin

Last reply by thejduman 4 bliana ó shin