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Firefox crashes: ID = 6c53dcc4-7ca3-4877-a074-9ed522151003

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've capture… (tuilleadh eolais)

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've captured many crash reports, including ID=6c53dcc4-7ca3-4877-a074-9ed522151003

My only workaround so far is to start Firefox as administrator. No idea what to try next...

Asked by yefchcak 5 bliana ó shin

Answered by jscher2000 5 bliana ó shin

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Firefox crashes

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, thi… (tuilleadh eolais)

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, this happens in Firefox Safe mode too. The crash id is: bp-af83bfe9-7ad3-4fe1-9766-20d502151004. Any help and/or suggestions are greatly appreciated!

Asked by ConcernedInCO 5 bliana ó shin

Answered by FredMcD 5 bliana ó shin

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Firefox crashes

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean down… (tuilleadh eolais)

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean download and install but it still doesn't start. I'm submitting this in IE.

Asked by REW1 5 bliana ó shin

Answered by philipp 5 bliana ó shin

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Firefox crashes

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012 A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vi… (tuilleadh eolais)

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012

A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vista with 3 GB ram. I have completely deleted and reloaded Firefox. It will not start in safe mode. I've run the sfc scan and no issues were found. I ran Norton and also found no issues.

Asked by andersonhelme 5 bliana ó shin

Answered by philipp 5 bliana ó shin

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Firefox crashes

keeps crashing immediately on open. wont start in safe mode. tried clean install Crash ID: bp-18d1c62c-5d44-426a-b756-1e7762151015 any help would be creatly appreciated.… (tuilleadh eolais)

keeps crashing immediately on open. wont start in safe mode. tried clean install

Crash ID: bp-18d1c62c-5d44-426a-b756-1e7762151015

any help would be creatly appreciated.

v41.0.1

Asked by dougkrause 5 bliana ó shin

Last reply by jscher2000 5 bliana ó shin

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Firefox crashes

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get a… (tuilleadh eolais)

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get another crash report. i have tried installing it again, restarting the computer and nothing changes. I've submited a couple of reports, and the crash reports have been different every time. Crash ID: bp-dec93c5e-48fc-4501-985e-415df2160301 Crash ID: bp-9c4a1724-f459-4cdb-ae59-63ee82160301 Crash ID: bp-bc822c26-00d5-4cfa-984e-d9cb02160301 Crash ID: bp-90a494b4-cb67-4957-8146-6f74a2160301 Crash ID: bp-8b97b236-cf20-4b18-bc32-7276b2160301 Please help! :)

Asked by Shamag 4 bliana ó shin

Answered by philipp 4 bliana ó shin

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Firefox crashes

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. F… (tuilleadh eolais)

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. Firefox has been working fine on this system until today. Suddenly it won't load - it crashes when I try to start it. I try to start it in safe mode and it still crashes. I have been trying to find some sort of crash id, but I cannot find one.

Asked by awilson62 4 bliana ó shin

Answered by awilson62 4 bliana ó shin

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Can't open Firefox even in Safe mode

I have not been able to open firefox this morning, I get an immediate Crash Report. bp-08201ff3-44be-48d4-a9a2-561db2160322 bp-f0ac349d-8ff8-4bab-b4ae-df05b2160322 bp-568… (tuilleadh eolais)

I have not been able to open firefox this morning, I get an immediate Crash Report.

bp-08201ff3-44be-48d4-a9a2-561db2160322 bp-f0ac349d-8ff8-4bab-b4ae-df05b2160322 bp-568aac41-ea0b-4eee-89dd-c22b92160322 bp-07248d3d-5bbe-4bef-a99f-99ad42160322 bp-d52a0aac-b0d1-4d8c-96ec-eeb952160322

Something changed overnight. Worked great until this morning. Firefox is working on my wife's computer this morning.

Have Norton installed.

Have not been able to even open Firefox this morning. In the crash report window, I hit "Restart Firefox" and I get another crash report.

I have re-started the computer 5 times, uninstalled and re-installed once, AND I have disabled freecorder 5, removed the tool bar, and none of it works! Won't even open in Safe Mode!

THANK YOU FOR BEING A MOZILLA VOLUNTEER! The is at least 1 person in the world who appreciates the time you are putting in!

~Caleb

Asked by calebwilliams 4 bliana ó shin

Answered by philipp 4 bliana ó shin

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Firefox crashes

Firefox crash report appears when i try to open firefox and unable to open firefox. I have been through the help pages and uninstalled and reinstalled as instructed but … (tuilleadh eolais)

Firefox crash report appears when i try to open firefox and unable to open firefox. I have been through the help pages and uninstalled and reinstalled as instructed but still no joy. I have uninstalled any program recently added that may have cause the crash but still no luck. i am now following the recommendation to ask for help! I have found the crash report ID and am hoping someone out there can help

crash report id - bp-6d0bbb93-4905-49c7-bee3-aa5bf2150921

Asked by bedingfieldpaul 5 bliana ó shin

Answered by philipp 5 bliana ó shin

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Firefox crashes

Firefox crashes on startup. Krasch-ID: bp-4db49d66-9186-41a2-bfee-706f52150922 Message: Vi är ledsna Firefox har stött på problem och kraschat. Vi ska försöka återställa… (tuilleadh eolais)

Firefox crashes on startup.

Krasch-ID: bp-4db49d66-9186-41a2-bfee-706f52150922

Message: Vi är ledsna

Firefox har stött på problem och kraschat. Vi ska försöka återställa dina flikar och fönster vid omstart.

För att hjälpa oss att diagnostisera och lösa problemet kan du skicka oss en kraschrapport.

Asked by lansen 5 bliana ó shin

Answered by philipp 5 bliana ó shin

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Firefox crashes

Crash ID: bp-2c8def17-09be-4eea-8dc8-73dc62150924 Firefox is crashing upon opening. I also tried to open it in safe mode, same result. It won't open at all. Mozilla Cr… (tuilleadh eolais)

Crash ID: bp-2c8def17-09be-4eea-8dc8-73dc62150924

Firefox is crashing upon opening. I also tried to open it in safe mode, same result. It won't open at all. Mozilla Crash Reporter pops right up saying "We're Sorry..." I've downloaded a fresh copy, and tried installing it over the original (not terribly out of date, maybe v. 39 or so? on Windows 7) but still crashes and doesn't open.

Asked by Sherrylf 5 bliana ó shin

Answered by jscher2000 5 bliana ó shin

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Firefox crashes on startup

Hi, Firefox keeps crashing every time I try to open it. It just goes straight to crash report. This is my latest Crash ID: bp-1c92db03-24b5-46ec-b0b7-4899e2150924. It won… (tuilleadh eolais)

Hi,

Firefox keeps crashing every time I try to open it. It just goes straight to crash report. This is my latest Crash ID: bp-1c92db03-24b5-46ec-b0b7-4899e2150924. It won't open in safe mode. The profile manager won't open. They both just go straight to crash report. I've tried uninstalling and reinstalling it. I've tried scanning for viruses using Norton, Malwarebytes and SuperAntiSpyware. Nothing seems to work. Any suggestions?

Cheers

Asked by thekevbo 5 bliana ó shin

Answered by jscher2000 5 bliana ó shin

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Firefox crashes

Firefox 41 keeps on crashing upon start-up. I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I cou… (tuilleadh eolais)

Firefox 41 keeps on crashing upon start-up.

I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox.

Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Asked by StevenMeng 5 bliana ó shin

Answered by philipp 5 bliana ó shin

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Firefox crashes when starting

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporte… (tuilleadh eolais)

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporter each time I try to start Firefox.

My Crash ID: bp-1bb519d8-ea46-4cdf-85b5-ac3312151004

Crash Report: AvailablePageFile: 4136968192 AvailablePhysicalMemory: 1582690304 AvailableVirtualMemory: 4137361408 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1443976420 Email: kteinc@gmail.com InstallTime: 1443911622 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85 StartupTime: 1443976420 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7892844544 TotalPhysicalMemory: 3947364352 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Asked by kteinc 5 bliana ó shin

Answered by philipp 5 bliana ó shin

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Firefox crashes

Hi I was wondering if anyone could help me. I keep getting a crash report every time I click on firefox. The actual browser won't even pop up just a message saying "Mozil… (tuilleadh eolais)

Hi I was wondering if anyone could help me. I keep getting a crash report every time I click on firefox. The actual browser won't even pop up just a message saying "Mozilla Crash report" "We're sorry we will try to restore your tabs and windows when it restarts" but it never restarts! I've checked for spyware/malware/viruses and have quarantined whatever was affecting my computer and still nothing. I've even tried to reinstall Mozilla but got a crash report when it tried to launch. Here is the long code I got from the crash: Crash ID: bp-db88484b-0a97-4733-9209-366622151005

It won't even let me use the "Automatically Add" troubleshooting information feature. Also if it's any help I'm using Internet Explorer right now.

Here's the crash report :

AvailablePageFile: 4671090688 AvailablePhysicalMemory: 1794772992 AvailableVirtualMemory: 4127408128 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1444056194 InstallTime: 1444045096 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 149 StartupTime: 1444056194 SystemMemoryUsePercentage: 56 Throttleable: 1 TotalPageFile: 8610177024 TotalPhysicalMemory: 4148744192 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Any help would be greatly appreciated, thanks!!

Mike

Asked by stickynotes 5 bliana ó shin

Last reply by jscher2000 5 bliana ó shin

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Firefox crashes

Firefox crashes on startup. Crash still occurs when starting in Safe Mode. Here is latest crash ID. Crash ID: bp-0546947a-9ec1-4619-b0e8-43a952151016 I can not add the … (tuilleadh eolais)

Firefox crashes on startup. Crash still occurs when starting in Safe Mode.

Here is latest crash ID. Crash ID: bp-0546947a-9ec1-4619-b0e8-43a952151016

I can not add the info requested in the "Automatically Add" step since this is a firefox add-on and firefox won't open!

Asked by ervroot 5 bliana ó shin

Answered by philipp 5 bliana ó shin

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Firefox crashes on start - even after reinstallation

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for… (tuilleadh eolais)

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for malware and other methods. None have changed the behavior. Even after multiple restarts, uninstalls, etc, every start goes immediately to the crash reporter. No pause or delay. I can start in safe mode (shift key), which does show in the crash report - but the crash reporter pops up just as fast.

All other browsers work properly - only Firefox fails to start.


bp-665543b4-ba2e-4460-ae7e-f8d122160408.txt

Asked by mniessen 4 bliana ó shin

Answered by philipp 4 bliana ó shin