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Why does my Firefox keep crashing? (installed 1 week- crashed 38 times!)

I have 2 addons that are related to my antivirus. Here is a copy of the latest report given after FF crashed: Accessibility: Active AdapterDeviceID: 0x041e AdapterDriverV… (tuilleadh eolais)

I have 2 addons that are related to my antivirus. Here is a copy of the latest report given after FF crashed:

Accessibility: Active AdapterDeviceID: 0x041e AdapterDriverVersion: 10.18.15.4256 AdapterSubsysID: 06221028 AdapterVendorID: 0x8086 Add-ons: webrootsecure%40webroot.com:1.2.0.9,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:40.0.3 AvailablePageFile: 7707746304 AvailablePhysicalMemory: 6323847168 AvailableVirtualMemory: 3588907008 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 70189056 BreakpadReserveSize: 67108864 BuildID: 20150826023504 CrashTime: 1441833931 EMCheckCompatibility: true Email: donna@bayviewnetwork.com EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1441132556 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x041e, AdapterSubsysID: 06221028, AdapterDriverVersion: 10.18.15.4256 D2D- D2D1.1- D2D1.1+ D2D+ DWrite- DWrite+ D3D11 Layers- D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 694 StartupTime: 1441833369 SystemMemoryUsePercentage: 25 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20150826023504","version":"40.0.3","vendor":"Mozilla","platformVersion":"40.0.3","xpcomAbi":"x86-msvc","hotfixVersion":"20150902.02"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8109,"isWow64":true,"cpu":{"count":4,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","servicePackMajor":0,"servicePackMinor":0,"installYear":2015,"locale":"en-US"},"hdd":{"profile":{"model":"ST1000DM003-1ER162","revision":"CC45"},"binary":{"model":"ST1000DM003-1ER162","revision":"CC45"},"system":{"model":"ST1000DM003-1ER162","revision":"CC45"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"Intel(R) HD Graphics 4400","vendorID":"0x8086","deviceID":"0x041e","subsysID":"06221028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"10.18.15.4256","driverDate":"7-17-2015","GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtab.url":"<user-set>","browser.newtabpage.enhanced":true,"browser.startup.page":0}},"profile":{"creationDate":16679},"addons":{"activeAddons":{"webrootsecure@webroot.com":{"blocklisted":false,"description":"Webroot category information on Google, Bing and Yahoo search results.","name":"Webroot Filtering Extension","userDisabled":false,"appDisabled":false,"version":"1.2.0.9","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16680,"updateDay":16682}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"40.0.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16679,"updateDay":16679},"activePlugins":[{"name":"Adobe Acrobat","version":"15.8.20082.15957","description":"Adobe PDF Plug-In For Firefox and Netscape 15.8.20082","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16619},{"name":"Intel® Identity Protection Technology","version":"4.0.68.0","description":"Intel web components for Intel® Identity Protection Technology","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd-intel-webapi-ipt-4.0.68"],"updateDay":16546},{"name":"Intel® Identity Protection Technology","version":"4.0.68.0","description":"Intel web components updater - Installs and updates the Intel web components","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd-intel-webapi-updater"],"updateDay":16546}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.4","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"12","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 10516103168 TotalPhysicalMemory: 8502837248 TotalVirtualMemory: 4294836224 URL: about:blank User32BeforeBlocklist: 1 Vendor: Mozilla Version: 40.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
Hyper-V RAW : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by DonnaD99 5 bliana ó shin

Answered by AliceWyman 5 bliana ó shin

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My firefox keeps crashing when I go to get on a particular facebook app. This only started a few days ago... Help please!

Ok so a couple of days ago, I got on Facebook to play one of my favorite games. As soon as the game started to load, Firefox crashed. It's been happening all the time sin… (tuilleadh eolais)

Ok so a couple of days ago, I got on Facebook to play one of my favorite games. As soon as the game started to load, Firefox crashed. It's been happening all the time since the first try and well I don't want to have to switch browsers. I've tried the Firefox reset that was mentioned in a past post but it only worked until I tried to put a new design on the top of my browser.

Can anybody explain why it's only on one Facebook app that makes it crash and how to stop it? Please and thank you!

Asked by Doggirl33 5 bliana ó shin

Answered by Doggirl33 5 bliana ó shin