"Unable to process the backup file"

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. … (tuilleadh eolais)

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. so i used some recovery app and found my last -deleted- firefox files and folders (/appdata/roaming/..../profile/...), but i cant introduce/change/swap these files to my new firefox. what should i do to recover my lost data?

Asked by keivanfar.mohsen 15 uair ó shin

Last reply by cor-el 10 n-uaire ó shin

Probleem bij emailprogramma

Geachte, Heb al een tijd te maken met volgende foutmelding in mijn Telenet Webmail, zijnde ... 'Niet beveiligd' - mail.telenet.be/zimbra.... Heb reeds contact genomen met… (tuilleadh eolais)

Geachte,

Heb al een tijd te maken met volgende foutmelding in mijn Telenet Webmail, zijnde ... 'Niet beveiligd' - mail.telenet.be/zimbra....

Heb reeds contact genomen met Microsoft Windows 10 Ondersteuningsteam, met Telenet zelf, met mijn pc verkoper/IT-er, maar niemand is blijkbaar in staat dit probleem op te lossen, want vandaag krijg ik die foutmelding nog steeds te zien in Telenet Webmail.

Wie kan voor dé oplossing nu zorgen ?

Dank bij voorbaat voor feedback.


Met vriendelijke groeten, Freddy Van De Velde

Asked by FREDBROS58 16 uair ó shin

Last reply by cor-el 10 n-uaire ó shin

Can't Disable Protection for Now on a mixed site

A couple of months or so ago the following website quit finishing loading & playing (https://www.dabl.com/schedule?watch=) clicking the padlock does lead the informat… (tuilleadh eolais)

A couple of months or so ago the following website quit finishing loading & playing (https://www.dabl.com/schedule?watch=) clicking the padlock does lead the information that parts of it are not secure but it does not get to Disable of Now as suggested here https://support.mozilla.org/en-US/product/firefox?as=uutm_source=inproduct

I am using Firefox 80.01 on a Windows 7 Pro 64bit computer.

I have looked at so much that I don't know where else to look to be able to get back to using DABL. The DABL site used to work so well.

Asked by h.jane.brink 1 lá ó shin

Last reply by cor-el 11 uair ó shin

CBS shows don't play in Firefox

With the most recent version of Firefox (80.0.1 64-bit), the free videos at cbs.com no longer play, even with AdBlock turned off. That wasn't the case with earlier versio… (tuilleadh eolais)

With the most recent version of Firefox (80.0.1 64-bit), the free videos at cbs.com no longer play, even with AdBlock turned off. That wasn't the case with earlier versions of the browser. However, everything at abc.com, nbc.com, YouTube, and Netflix play as always. I contacted CBS about this matter but, after a four-week wait, have not had a response. Fortunately, I can watch the free CBS content if I use Google Chrome and/or Microsoft Edge. Because of that, I wonder if the problem lies with Firefox and not CBS. None of the so-called solutions I've read here at Mozilla Support--regarding the playing of videos--has worked.

Asked by willlad-f 19 uair ó shin

Last reply by cor-el 11 uair ó shin

Restoring old one-tab data

My computer shut down and with it went one tab. When I next opened firefox, onetab was not working at all. The icon was gone, everything was gone. I had to reset firefox … (tuilleadh eolais)

My computer shut down and with it went one tab. When I next opened firefox, onetab was not working at all. The icon was gone, everything was gone. I had to reset firefox completely and add all add ons again to get it working at all. I backed everything up before doing this. I have a tab hoarding problem and lost links to around 5000 tabs. I've got the previous session/old firefox data saved externally, plus old profiles. Is there any way to get my lost tabs back?

TLDR I need to extract my one tab data from my previous firefox folder which is saved separately. Please help.

Asked by songjlambert 20 uair ó shin

Last reply by cor-el 12 uair ó shin

Firefox ESR crashes after update

Hello Guys, After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2… (tuilleadh eolais)

Hello Guys,

After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2 RDS (terminal) server

When we remove the newer version of Firefox ESR and reinstall Firefox ESR 60.3.0, it works again!

Details of the crash:

Probleemhandtekening:

 Gebeurtenisnaam van probleem: APPCRASH
 Naam van de toepassing: firefox.exe
 Versie van toepassing: 78.2.0.7534
 Tijdstempel van toepassing: 5f3ab4d7
 Naam van foutmodule: StackHash_76e0

I'd love to hear from you for a solution.

Asked by jflorie 16 uair ó shin

Last reply by FredMcD 13 uair ó shin

"Remember Me" does not work

In settings I Included url to be remembered. Also, before login at a website, I even checked box 'Remember Me'. Problem: Banking login insists on second verification beca… (tuilleadh eolais)

In settings I Included url to be remembered. Also, before login at a website, I even checked box 'Remember Me'. Problem: Banking login insists on second verification because, apparently, it fail to recognize this, one single PC that I use always. Seek help. Thank you.

Asked by brbhan 20 uair ó shin

Last reply by FredMcD 16 uair ó shin

WTF??!!! Firefox downloaded bugs during updates & patches!

Norton just told me that Firefox downloader downloaded bugs in both their updates and patches! My computer HAD started having problems a few days ago that I noticed (han… (tuilleadh eolais)

Norton just told me that Firefox downloader downloaded bugs in both their updates and patches! My computer HAD started having problems a few days ago that I noticed (hanging up on the lock screen, not letting me sign in). Then Norton found the bugs. Said they were new but high risk. What's going on???

Filename: firefox-patch(1).js Threat name: JS.DownloaderFull Path: C:\Users\silve\Downloads\firefox-patch(1).js

____________________________

____________________________


On computers as of  9/17/2020 at 6:43:37 PM

Last Used  9/17/2020 at 6:46:43 PM

Startup Item  No

Launched  No

Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.


____________________________


firefox-patch(1).js Threat name: JS.Downloader Locate


Very Few Users Fewer than 5 users in the Norton Community have used this file.

Very New This file was released less than 1 week  ago.

High This file risk is high. See below...

Source: External Media

Source File: firefox-patch(1).js

____________________________

File Actions

Infected file: C:\Users\silve\Downloads\ firefox-patch(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(2).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(3).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(4).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(5).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(10).js Removed ____________________________


File Thumbprint - SHA: 441e242b5490e4ba000dfae54a4ff8b99b1e9794005225cfbc93166640782ff1 File Thumbprint - MD5: ff8fce625c31db9aad6f59b962ee38e8

Asked by Copper 23 uair ó shin

Last reply by FredMcD 20 uair ó shin

Banking statement and other pdf's not opening with FF 80.0.1.

For some reason my banking statements don't open. Also, some other pdf's won't open either. I think this started with FF79 and now on FF80.0.1. I was hoping the bug would… (tuilleadh eolais)

For some reason my banking statements don't open. Also, some other pdf's won't open either. I think this started with FF79 and now on FF80.0.1. I was hoping the bug would be fixed but it obviously hasn't. My settings have always been the same for years without any problems. I accused my bank of not keeping up with FF but after other pdf's weren't opening, then I realised (as my bank did) that it's a bug in FF. I use Acrobat Reader as my default and I've tried everything others have tried on this forum. I've only ever used FF but I reluctantly used Edge and it works. Will FF fix this problem as I don't wish to use another browser? Not sure what FF did with the new updates but it has caused problems.

Asked by jlc-sarde 3 lá ó shin

Last reply by jscher2000 21 uair ó shin

I see things on line do not show up on my two internet browsers

Hi, I have had a very bad change in my computer, where my system was removed. I could not get it back and was helped to get some things back. In my computer, many thing… (tuilleadh eolais)

Hi, I have had a very bad change in my computer, where my system was removed. I could not get it back and was helped to get some things back. In my computer, many things are very different to view things, so makes anything I can do is missing I need to have my Bookmarks, lost on the 16th. They will help me a great deal. Is there anyway to get my original Bookmarks List?

A Lil More; I had the song went off line on iTunes.  I found something that said it would fix that.  Loaded it and let it go, when I came back 2 hours ago.  All my programs were deleted.  If I could get that back, that would even be better.  Thanks so much.  Rene

Asked by sjrene 22 uair ó shin

Last reply by Wesley Branton 22 uair ó shin

does the new extension RegretsReporter also work for ads that are recommended for you?

hey there folks :) so I got the email about your new extension RegretsReporter...I think it's a phenomenal project so I have of course intalled the extension on chrome.… (tuilleadh eolais)

hey there folks :) so I got the email about your new extension RegretsReporter...I think it's a phenomenal project so I have of course intalled the extension on chrome. I haven't found the recommendation on Youtube problematic it's more about the ads that they recommend for me (not the ones that I have to view in order to see a video). Rather the one's they display just below the video when viewing can the RegretsReporter also deal with those?

Asked by lindamacdonalde 1 lá ó shin

Last reply by Wesley Branton 22 uair ó shin

restore toolbar/taskbar

I used my computer in a different location than home today, and now my normal taskbar is missing. I know there is an easy way to restore the file tools etc. bar at the to… (tuilleadh eolais)

I used my computer in a different location than home today, and now my normal taskbar is missing. I know there is an easy way to restore the file tools etc. bar at the top but I can't remember how it is done.

Asked by mhaugan65 23 uair ó shin

Last reply by Wesley Branton 23 uair ó shin

Wifi Dropouts

Have tried everything i know but to no avail. The Wifi with a new modem for 2 months worked great but suddenly 5 days ago it became terrible with frequent dropouts off/on… (tuilleadh eolais)

Have tried everything i know but to no avail. The Wifi with a new modem for 2 months worked great but suddenly 5 days ago it became terrible with frequent dropouts off/on.

Asked by Terry 23 uair ó shin

Last reply by Wesley Branton 23 uair ó shin

Searches Executed on Wrong Web Site

When I initiate a search in Firefox, why do I get transferred from Mozilla to Yahoo to execute the search, and how can that be corrected? This happens whether my entry i… (tuilleadh eolais)

When I initiate a search in Firefox, why do I get transferred from Mozilla to Yahoo to execute the search, and how can that be corrected? This happens whether my entry is in the address bar or the search bar. Thx, Doug

Asked by sdougjr 1 lá ó shin

Last reply by jscher2000 23 uair ó shin

YouTube User Interface/UI is not working properly

For some reason, YouTube is not being very responsive to my account. I've logged in and out of my Gmail account to view YouTube on Firefox and there are several problems … (tuilleadh eolais)

For some reason, YouTube is not being very responsive to my account. I've logged in and out of my Gmail account to view YouTube on Firefox and there are several problems that are troubling me.

1. It doesn't recognize me as a logged in user but as a guest. Even when I'm logged in, YouTube still sees me as a guest. For example when I click on the Bell icon on the top right of the site I can't view my notifications at all from those who've I've subscribed.

2. There is no human way to access account settings as a "logged" in user. I tried modifying the settings by clicking on the gear icon on the top right. The options for settings only appear "normal" for a logged user for a split second till it gets overwritten in appearance by a prompt for people who are guests on YouTube.

I still have access to subscriptions only by opening another tab and through that subscription tab I can still view things normally such as my playlists and history for example. But those two major problems persist.

I've logged into YouTube on Brave and no problems I mentioned happened.

Asked by onyx 1 lá ó shin

Last reply by jscher2000 1 lá ó shin

Firefox keeps crashing on Windows 10

I use Firefox from the early versions, mainly on Linux, never had big problems. For a few months I have been using Windows for work purposes, everything ok (more or less)… (tuilleadh eolais)

I use Firefox from the early versions, mainly on Linux, never had big problems. For a few months I have been using Windows for work purposes, everything ok (more or less), except for Firefox, it crashes, and it crashes often too, also in Safe Mode.

I have the latest version of Firefox and the latest version of Windows 10. All software is updated, as well as drivers. I checked that there are no viruses, spyware or RAM errors.

This is the list of submitted crash reports: bp-ceb36099-bead-4aad-989d-da2bc0200906 bp-dbf421b7-2bc3-4149-a44c-947180200906 bp-70f3b3b6-ca60-473d-80fa-0bf030200906 bp-33bd2706-178e-4d79-901d-267a30200906 bp-d6d36f12-c70f-4fba-95e6-a98dd0200906 bp-704cd16a-871a-4913-8057-cee910200906 bp-d87dcab0-d25f-4b3e-9e3e-4eaac0200906 bp-152fa759-e41f-4217-b0ed-d887d0200906 bp-0d6ddc78-2867-4818-b662-36f490200906 bp-7108683b-d576-4e6a-a0a4-a78f20200906 bp-8dcbed1b-d570-4546-9b58-b91a80200906 bp-2a6e2800-c426-4eb7-bd5e-1aa590200906 bp-4db02839-9ef8-4323-a4c6-b609c0200906 bp-4a209a77-1050-4215-a191-343330200906 bp-0b77216d-9a29-4c50-ba2b-1183a0200906 bp-5b9256d7-9b93-477d-b391-fa93f0200906 bp-8eaa0cff-056a-49f1-8888-f5e960200906 bp-a91e7a0f-818a-4fd6-8b5b-35abb0200906 bp-43fe6b35-4892-49e4-a30d-d07b60200906 bp-b5c7fce1-d1d7-425d-beed-329ff0200906 bp-85845bf5-c766-483b-877d-4d0b70200906 bp-28e946bb-0f78-4dd7-9269-7c3790200903

I need your help, thank you in advance.

Asked by francescolonardo 1 seachtain ó shin

Last reply by FredMcD 1 lá ó shin