Installation aborted because the add-on appears to be corrupt.

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt… (tuilleadh eolais)

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt' whether I save the file and install it in windows, or trey to install at the firefox addons page. I have done multiple re-installs of the latest browser, cleaned every file out of the system, even joined this community in case I have to get some kind of membership to get addons.

I am out of ideas to solve the problem, and I cannot find anywhere on the internet where the 'Installation aborted because the add-on appears to be corrupt'. problem I have is solved. Please help.

jkumpire

Asked by jkumpire 1 seachtain ó shin

Last reply by jkumpire 1 lá ó shin

Firefox Update Issue when opening Kaspersky Safe Money session

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session. In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is b… (tuilleadh eolais)

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.

Asked by Hawkeye 1 lá ó shin

Last reply by Hawkeye 13 uair ó shin

https://community.adobe.com "You are not allowed to access this site"

Firefox won't connect to "https://community.adobe.com" Error "You are not allowed to access this site" Disabled all add-ons didn't fix it! Works fine in Chrome, Etc … (tuilleadh eolais)

Firefox won't connect to "https://community.adobe.com" Error "You are not allowed to access this site" Disabled all add-ons didn't fix it! Works fine in Chrome, Etc

Asked by acct3 1 seachtain ó shin

Last reply by acct3 6 lá ó shin

Saving web page usually fails, until retried

I notice some reported this problem in 2020, in a post that's been archived. I reported it previously in a different post, but I may not have provided enough information.… (tuilleadh eolais)

I notice some reported this problem in 2020, in a post that's been archived.

I reported it previously in a different post, but I may not have provided enough information. I am using currently 91.10.0esr (64-bit) on openSUSE Leap 15.3 Linux.

When I right click on a web page, and choose "Save Page As..." from the menu that appears in response to the right click, then choose "Web Page, complete (*.htm *.html)" as how to save the page, Firefox goes through some process, something is placed on the disk drive. But often, the status of the download shows as "Failed". That is until I retry the download. I've even been able to "Show all downloads" and click on an icon to retry it, sometimes days or weeks later, without even re-visiting the web page which was originally saved, but after clicking on the icon to retry saving the page, the status shows as "Completed". It could just be an issue with Firefox reporting the status, rather than an actual failure.

Is this a "bug"/"error" in the program code for Firefox? If so, is there someway to report it, or will this post serve as such a report?

I'd appreciate any helpful thoughts.

Asked by toes314 3 seachtaine ó shin

Last reply by toes314 2 lá ó shin

firefox wrongly flags video as geoblocked

Hello Mozilla support I wanted to view the video at this site - https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html… (tuilleadh eolais)

Hello Mozilla support

I wanted to view the video at this site -

https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html

(The site is German public TV)

Firefox (my default browser) says the video is geoblocked outside Germany, and my DNS proxy will not unblock it.

I tried again with Chrome browser, no problem, the video is not blocked, didn't need the DNS proxy.

Could this be a firefox problem? It seems bizarre - a small proportion of videos from the site are in fact geoblocked, most are available internationally. And always previously, whenever I encountered a blocked video, my DNS proxy would unblock it. But not for this video.

Any ideas as to what's going on?

Thanks, Fraidy . (Firefox 101.0.1 64 bit Windows 7)

Asked by Fraidy 5 lá ó shin

Last reply by Fraidy 1 lá ó shin

No sound in Firefox only with Arte.tv direct or replay

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de … (tuilleadh eolais)

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de mon interface Manjaro Linux Cinnamon pour activer le volume sonore qui est à zéro sur ce site. Je ne rencontre pas ce problème avec les sites de France Télévision (France 2 ou France 3). J'utilise la dernière version de Firefox v 101.0.1 64 bits

Asked by Philippe F 3 lá ó shin

Last reply by Philippe F 1 lá ó shin

pdf blocking

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download … (tuilleadh eolais)

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download of my morning newspaper. Now I have to copy the link from my morning newspaper email and paste it into Chrome to get access to my newspaper rather than simply clicking the link in the email. While I found this very annoying, when I couldn't find a workaround, I just continued to copy/paste into Chrome. Today I tried to download my IRA quarterly statement and found Firefox is blocking this pdf download also. Note that in neither case does Firefox tell me that they are blocking the downloads and they just do not download and some pdfs do download. So this is now getting beyond just annoying. Is there a workaround for this new Firefox problem or is my only alternative to define Chrome or Edge as my default browser and give up Firefox?

Asked by rick146 1 seachtain ó shin

Last reply by rick146 1 lá ó shin

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. W… (tuilleadh eolais)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 1 seachtain ó shin

Last reply by Raz 8 n-uaire ó shin

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (tuilleadh eolais)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 2 sheachtain ó shin

Last reply by jayneeyoung91 5 lá ó shin

Home page won't open on boot

After last or previous update, Firefox does not load home page. Get message with last tabs: Sorry. We’re having trouble getting your pages back. We are having trouble res… (tuilleadh eolais)

After last or previous update, Firefox does not load home page. Get message with last tabs:

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore.

Did all this it is still happening. Last time removing some file folder did not correct. Do not want it to restore last session!

What is causing this?

James

Asked by JJEULER 2 sheachtain ó shin

Last reply by JJEULER 5 lá ó shin

Mass Editing Bookmarks/Bookmark Manager

Hail all: Now, Firefox has a very, VERY simple Bookmark Manager, that basically only allows to add, remove, and single-bookmark edit. Now, I have for instance 6+K Youtube… (tuilleadh eolais)

Hail all:

Now, Firefox has a very, VERY simple Bookmark Manager, that basically only allows to add, remove, and single-bookmark edit.

Now, I have for instance 6+K Youtube Links, which all, annoyingly, end with " - YouTube". I want to remove that idiocy, but to edit 6+K bookmarks, one by one?

Can you add a way to mass-edit bookmarks?

Also, can you add a "Explorer Tree Style" Bookmark manager, that shows all bookmarks in true Explorer style (As in:

All Bookmarks
--- Bookmarks Toolbar
--------- Folder 1
-------------Bookmark 1
-------------Bookmark 2
-------------Bookmark 3
------------- ...
-------- Folder 2
-------------Bookmark 1
-------------Bookmark 2
-------------  ...
--- Bookmarks Menu
--------- Folder 1
-------------Bookmark 1
-------------Bookmark 2
-------------Bookmark 3
-------------  ...
-------- Folder 2
------------ SubFolder 1
-----------------Bookmark 1
-----------------Bookmark 2
-----------------  ...
------------ SubFolder 2
-----------------Bookmark 1
-----------------Bookmark 2
-----------------  ...
-------------Bookmark 1
-------------Bookmark 2
-------------  ...
--- Other Bookmarks
--------- Folder 1
-------------Bookmark 1
-------------Bookmark 2
-------------Bookmark 3
-------------  ...
-------- Folder 2
-------------Bookmark 1
-------------Bookmark 2
-------------  ...

(without the "-" 's of course, this was my way to represent the folder and "bookmark file" system in tree form), with an option to see doubles in their respective folder/subfolder, with the normal editing functions? Since ... that would ultimately be darn helpful? Especially when implemented DIRECTLY into Firefox, so no additional tools are needed (add-ons) since these never have what I actually need.

I have a 700+ Bookmarks backup file, which says all. Far too many bookmarks to sift through, manually, without decent tools, thus the need to do it "one at a time".

Thank you very much.

Xog.

Asked by Xogroroth 1 seachtain ó shin

Last reply by Xogroroth 4 lá ó shin

Firefox thinks that I'm a developer and force me to enable 2FA.

Hi, signing in to addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so. I've disabled 2FA because I need it that way, but… (tuilleadh eolais)

Hi, signing in to addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so.

I've disabled 2FA because I need it that way, but Firefox force me to enable it.

I'm NOT a developer. How do I fix that?

Thanks in advance.

Asked by Stroke 5 lá ó shin

Last reply by Stroke 4 lá ó shin

How do I make Firefox forget my primary password after suspend/lock

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should f… (tuilleadh eolais)

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should forget the primary password after a certain period of time, even when running continuously. At least Firefox should forget the password after the session is suspended or locked. Could you please add this feature in your next release. Sincerely, -- Pierre

Asked by pablanche.az 1 seachtain ó shin

Last reply by pablanche.az 5 lá ó shin

Why saved logins got removed after some years??

Hi fellows. I'm using Firefox accounts for long time, to be specific from Created ⁨6/26/2015⁩ as my Firefox account page says at password field, And lately starts to noti… (tuilleadh eolais)

Hi fellows.

I'm using Firefox accounts for long time, to be specific from Created ⁨6/26/2015⁩ as my Firefox account page says at password field, And lately starts to notice that a lot of saved logins and some history are missing. I have checked when oldest Last Modified item, it appears to be from Last modified: October 5, 2018 So, there is at least 3 years of lost data. Is it something normal!! Or its because i have a limited saving i guess. Or apparently logins and history older than 5 years are removed!? Please i want more details about these things, if as i guessed that 5 years old data will be removed, i have to save them in another sources. it maybe an issue in my PC i can fix and get these old data.

Really thank you and appreciate your time. Thank you.

Asked by bnj52573 3 seachtaine ó shin

Last reply by bnj52573 4 lá ó shin

Firefox Is Blocking Part Of Hotmail

Hello, The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another brow… (tuilleadh eolais)

Hello,

The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another browser and they are not blocked. I tried refreshing Firefox and they were still blocked. I've opened Firefox without add-ons and they are still blocked. I'm at a loss as to how to get them back. They were there last week and then vanished only to come back on Friday and vanish again while I was reading emails. From time to time Firefox also blocks images in Hotmail and I just have to wait and eventually they return. I'm at a loss as to understand why these things are happening so frequently with Firefox and Hotmail.

Please help return Hotmail to the way it was before the last update.

Thanks,

Brian Himes

Asked by rickysman 3 lá ó shin

Last reply by rickysman 1 lá ó shin

SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION

I am getting the error SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION on every page i open. I have looked around and tried to fix it using similar error messages but nothing has wo… (tuilleadh eolais)

I am getting the error SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION on every page i open. I have looked around and tried to fix it using similar error messages but nothing has worked. I have uninstalled and reinstalled but nothing has worked.

Can anyone help me as there is nothing online that i can find that will fix this.

Asked by colbarron 1 seachtain ó shin

Last reply by colbarron 5 lá ó shin

Firefox blocks everything I try to do

I am going to have to stop using Firefox, which I otherwise like a lot, because it blocks me from doing so many things, such as, on a retail site that I need to email, it… (tuilleadh eolais)

I am going to have to stop using Firefox, which I otherwise like a lot, because it blocks me from doing so many things, such as, on a retail site that I need to email, it will not allow me to open their email function. Or their chat function. I can find no solution to this problem and have to switch to another browser. Firefox did not used to do this.

Asked by Angela 2 lá ó shin

Last reply by Angela 19 uair ó shin

Lastpass add-on Passwordless login via Lastpass authenticator doesn't work

Hello, I've been corresponding with LastPass about this, but they now refer me to Firefox support. I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox brow… (tuilleadh eolais)

Hello,

I've been corresponding with LastPass about this, but they now refer me to Firefox support.

I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox browser: 101.0.1 (64-bit) LastPass Add-on for Firefox: 4.97.0.2 Phone: Samsung Galaxy S9+ with Android 10.0 LastPass Authenticator app on phone installed: version 2.7.0

Hello,

Enabling LastPass authenticator/passwordless has worked for my Chrome and Edge browsers on my Windows 11 PC [LastPass Version: 4.97.0]. However, it does NOT work with Firefox, so I need further help.

When I close the Firefox browser [version 101.0.1 (64-bit)]and re-launch it, then click on the LP extension icon [version 4.97.0.2] I first get a LP pop-up requesting “Accept Permissions” (see attached screenshot).

When I click through that with Accept, I get a regular LP login prompt requesting both my email and master password.

After I enter my credentials, THEN I get a Multifactor Authentication pop-up on the PC and the Authenticator [version 2.6.0] app prompts on my phone [Samsung Galaxy S9+ with Android 10.0]. (see screenshot) When I use the phone to enter Accept and my Authenticator PIN, then the browser extension is logged on as I would expect.

If I leave Firefox open and log out of my LP account then click the browser LP icon to log back in, I get the Use Authenticator button. When I select it, the Authenticator app on the phone pops up and log in is smooth, as I would expect.

However, when I click on the LP icon on the Firefox browser, I get (another) notice that I can activate Passwordless (see screenshot). When I accept that, I have to provide my master password again. Even though I have turned on the Passwordless feature several times, If I close Firefox and re-open it, and then click on the LP icon, it does not invoke the Authenticator. Instead, I have to repeat everything. It seems like closing Firefox does something to delete the Authenticator option saved in LP/Firefox.

In both Chrome and Edge, I have settings to delete browser history when they are closed. This does not seem to affect the Authenticator behavior. However, I have set the same settings in Firefox to delete browser history on close, but the Authenticator behavior is not as expected.

What setting in LP or Firefox can be used to have the Authenticator setting survive the browser being closed? Also, how do I avoid having to go through the Permissions prompt every time I launch Firefox and try to open the LP extension?

Thanks, Dave Hejde (970) 219-8843


Hmmmm. Firefox support is not accepting multiple image uploads. How can I get them associated with this submission?

Asked by OneDave 1 seachtain ó shin

Last reply by OneDave 6 lá ó shin