Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (tuilleadh eolais)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 bhliain ó shin

Answered by Chris Ilias 2 bhliain ó shin

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Google pages (Gmail, YouTube, etc.) won't load if I am using VPN (PIA)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loa… (tuilleadh eolais)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Asked by Minimal Gravitas 4 mhí ó shin

Answered by Minimal Gravitas 4 mhí ó shin

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Firefox Font Issues DIsplay

Hi Guys, For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails. This issue doesn't h… (tuilleadh eolais)

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

Asked by skyjoker 1 bhliain ó shin

Answered by skyjoker 1 bhliain ó shin

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pdf viewer not displaying colors correctly

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare … (tuilleadh eolais)

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare page 4 of https://arxiv.org/pdf/2201.08431.pdf seen in Firefox and Chrome. Could anyone give me some idea how to fix this issue?

Asked by he.jia.phy 1 bhliain ó shin

Answered by he.jia.phy 1 bhliain ó shin

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My Firefox brower is crashing alot recently.

Hello, My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work… (tuilleadh eolais)

Hello,

My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work on the browser is resulting into unexpected crash. I have submitted several crash reports, but haven't had any solutions to the problem.

here the is one crash report: bp-921f5f10-a9ed-48d3-a1b4-f85680221122, bp-0abebf94-c5df-4a41-b9e3-9af8f0221122.

Can you please help us troubleshoot the issue and provide us with a solution if any?

Thanks Nishil

Asked by Nishil Vachhani 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

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Delete an account with a lot of personal infomation on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (tuilleadh eolais)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 8 mí ó shin

Answered by James 8 mí ó shin

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Autoscrolling is broken since 119.0

Hi, I am seeing issues with autoscrolling in 119.0. In Rundeck for example you can "follow" the output of playbooks that are running so you can dynamically see the log as… (tuilleadh eolais)

Hi, I am seeing issues with autoscrolling in 119.0. In Rundeck for example you can "follow" the output of playbooks that are running so you can dynamically see the log as it is written. The autoscrolling in this field has stopped working. When manually scrolling in the field, more messages appear but the autoscrolling is no longer functional. I have also seen it on other places, though I don't have remember good examples to add, so I don't believe it is Rundeck causing the issue--we also haven't updated rundeck recently in our environment, so it shouldn't have changed since before 119.0 was released. Let me know if there is more information I can provide to diagnose the issue.

Asked by mattdanielsdba 7 mí ó shin

Answered by cor-el 6 mhí ó shin

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Missing Firefox View button

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and s… (tuilleadh eolais)

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Asked by pmoffe 1 bhliain ó shin

Answered by pmoffe 1 bhliain ó shin

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Password woes

Dear help team, First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe. I… (tuilleadh eolais)

Dear help team,

First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe.

I recently got a new Macbook. I've installed Firefox to it (my primary browser) and want to sync Firefox to it. I have Firefox on my iMac and my iPhone. However, my password is from 2014 and I can't seem to remember it no matter how many times I try. If I choose a new password, it gives me a warning that I will lose my account information, including my bookmarks, add-ons, history, etc. I really don't want to lose that info! I have spent a long time personalizing my Firefox.

Pleeeease tell me there's some other way to sync Firefox to my new laptop (when I can't remember my super old password).

Thanks in advance for your help! Best, Jason

Asked by JasonRosenberg 9 mí ó shin

Answered by cor-el 9 mí ó shin

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Firefox presearch provides highly inappropriate results

Well, I wanted to provide PRIVATE feedback to the developers, but it appears that they are intent on avoiding that at all costs, continually steering me into posting on t… (tuilleadh eolais)

Well, I wanted to provide PRIVATE feedback to the developers, but it appears that they are intent on avoiding that at all costs, continually steering me into posting on the public forum instead by not providing any other alternative. So be it. Remember, this was not my choice.

I was shocked to see the following results from Firefox's own presearch for the simple term "mom" (I was typing a longer word, but the presearch came out during my typing). I think your curation algorithms need some hard tweaking.

Asked by bowman2 1 bhliain ó shin

Answered by Paul 1 bhliain ó shin

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Why ESR Updates on macos ventura?

Macos Ventura: Greetings, When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up t… (tuilleadh eolais)

Macos Ventura:

Greetings,

When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to date" - i.e. no update available at this time. I assumed I was getting the brush off from those web sites.

Why did Firefox not bring me up to v124? I get a "download update" probably once a month. It's been giving me a new variation of 115esr all along.

I've now downloaded 124 from your site. What do I need to do so that I stay current in the future? Thanks John

Asked by jnehera 2 mhí ó shin

Answered by James 2 mhí ó shin

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I cannot save Facebook web pages using the 'save page as' function of Firefox.

Hi, I found this post https://support.mozilla.org/en-US/questions/1270782 and I tried but there is no option privacy.file_unique_origin and it still doesn't work (scre… (tuilleadh eolais)

Hi, I found this post https://support.mozilla.org/en-US/questions/1270782 and I tried but there is no option privacy.file_unique_origin

and it still doesn't work (screenshot)

Asked by mm12345 10 mí ó shin

Answered by jscher2000 - Support Volunteer 10 mí ó shin

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Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (tuilleadh eolais)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Dowload GeoGebra files

I have some GeoGebra files with extension .ggb on a website. FireFox will download those files, while other browsers (Safari, Google Chrome) do. How can I make Firefox do… (tuilleadh eolais)

I have some GeoGebra files with extension .ggb on a website. FireFox will download those files, while other browsers (Safari, Google Chrome) do. How can I make Firefox download these files?

Asked by ncm.bakker 1 bhliain ó shin

Answered by ncm.bakker 1 bhliain ó shin

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How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (tuilleadh eolais)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (tuilleadh eolais)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 2 bhliain ó shin

Answered by Terry 2 bhliain ó shin

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Not Easy to Move Tabs to Other Windows

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me … (tuilleadh eolais)

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me a little uncomfortable. In the images and video I have sent, you can see that an unnecessary thumbnail of the tab pops up even when I move the tabs inside the window. This makes it harder to know if I am even moving the tab in the first place. Then it takes like 2-5 seconds for the new window of the individual tab I moved to appear. If whatever I said is quite confusing which I apologize for, I would very much recommend taking a look at Google Chrome, the browser I don't prefer, however, try moving the tabs around and outside one window and creating more windows with individual tabs. It feels more fluid or swift and easy to handle. Compare that to Firefox and a big difference is to be seen. I am concerned about this issue really because I am replacing my previous browsers, not only Google Chrome but browsers like Edge too which are capable of not having that issue, with Firefox instead and hopefully Firefox can have this capability. I also multitask a lot so I usually encounter this problem on Firefox. I hope this is fixed and am sure it will help a lot of users! Thank you! Here is a YouTube video link for to provide a further understanding of the issue: https://youtu.be/jRuBDH32hPI

Asked by ShriviShine 1 bhliain ó shin

Answered by ShriviShine 1 bhliain ó shin

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Unable to log in to facebook

I am unable to log into facebook after inputting my password and 2FA. disabling all addons does not help. It is stuck on the "This was me" screen in an infinite loop. … (tuilleadh eolais)

I am unable to log into facebook after inputting my password and 2FA. disabling all addons does not help. It is stuck on the "This was me" screen in an infinite loop.

Asked by fireswan 9 mí ó shin

Answered by fireswan 9 mí ó shin

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Firefox partially not in English

Hello, I have set my OS and Firefox language to English. While the settings, menu, etc. are in English, various alerts and popups which let me save/upload a file (pleas… (tuilleadh eolais)

Hello,

I have set my OS and Firefox language to English. While the settings, menu, etc. are in English, various alerts and popups which let me save/upload a file (please take a look at the attached picture) are in the local language.

Does anyone know how to fix it? It doesn't occur with other browsers.

Thank you.

Asked by akwork63 1 bhliain ó shin

Answered by James 1 bhliain ó shin

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Always Show Tab Close Button

Is there a way to always show the tab close button on the tabs? Or perhaps to show the button on hover of the tab? Chrome does this and I find that very helpful, in cases… (tuilleadh eolais)

Is there a way to always show the tab close button on the tabs? Or perhaps to show the button on hover of the tab? Chrome does this and I find that very helpful, in cases where I want to close a tab and do not want to re-open that page.

Some context: When you have many tabs open (I know, who does that?) and you want to close some of them, but do not want to select those tabs, currently you can right-click and scroll through the menu to the `Close Tab` option. This is slow and a bit clunky. The `Close Tab` menu option is buried in the bottom-middle of the list.

This issue is somewhat complicated by the fact that I use the excellent Auto-Tab Discard extension to discard/sleep tabs. (https://addons.mozilla.org/en-US/firefox/addon/auto-tab-discard/) So when a tab is discarded, and you click on it, the tab reloads. Which is silly when you just want to close it.

Anyone aware of a way to always show the close-tab button, or show on hover?

Thanks!

Asked by daniel 2 bhliain ó shin

Answered by cor-el 2 bhliain ó shin